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Featuring an outdoor pool and free WiFi, Hotel Suites Mar Elena is located in Puerto Vallarta. Soriana market is 328 ft away. A cable TV is provided in each room at Hotel Suites Mar Elena. The private bathrooms also come with free toiletries. At Hotel Suites Mar Elena you will find a 7am to 11pm front desk and a terrace. Other facilities offered at the property include a shared lounge, a tour desk and luggage storage. The hotel is 1.5 mi from Cruise Ship Pier. Lic. Gustavo Diaz Ordaz Airport is 10 minutes' drive away.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Continental


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
and
1 futon bed
1 king bed
or
2 twin beds
2 queen beds
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Guest reviews

Categories:

Staff
8.8
Facilities
8.1
Cleanliness
8.5
Comfort
8.5
Value for money
8.1
Location
8.5
Free Wifi
8.3

Select topics to read reviews:

Guests who stayed here loved

  • Vince
    United States of America United States of America
    Roof pool. Clean and large comfortable king, felt safe there, good security. Continental breakfast.
  • Isabelle
    Canada Canada
    Very friendly staff. The roof top pool is nice. The tv room and terrasse on the ground floor are a nice addition. The location is great. Close to everything.
  • Manuel
    United States of America United States of America
    Excellent staff. Received special service from Jose and Rosa. Central to many amenities and transportation.
  • Patricia
    Mexico Mexico
    The outside tables, where we enjoyed breakfasts and early evening gatherings was clean, cool, and helped us enjoy our family vacation. I was with my mother and aunt, both seniors. They found the hotel very easy to move around in and liked that we...
  • P
    Patricia
    United States of America United States of America
    Appreciate that there was security and someone in the front desk as we arrived at night. Loved the pool. Very comfortable stay. Enjoyed breakfast and sitting area. Clean facility all around. Many eatery places nearby. Tour pickup and drop off is...
  • Gustavo
    Canada Canada
    Location very accessible to public beach, banks, tour guides, restaurants. Rooms are very spacious and pool in the roof is beautiful and very relaxing.
  • Arcaya
    United States of America United States of America
    All the space on the room. You will be able to feel that your not at a simple room. Everything was on the right place.
  • Sandra
    United States of America United States of America
    Friendly staff. Excellent location. Great service.
  • Mexico
    United States of America United States of America
    The attention @ the reception was great Nicely greeted and welcomed Staff at breakfast was friendly
  • Eunice
    United States of America United States of America
    the decor was nice and the staff was friendly, the AC was amazing and the pool area is well kept

Hotel area info

Amenities of Hotel Suites Mar Elena
Great facilities! Review score, 8.1

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 24-hour front desk
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Private Bathroom
  • Toilet
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

View

  • View

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace

Room Amenities

  • Socket near the bed
  • Clothes rack

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Tile/Marble floor
  • Soundproof
  • Private entrance
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock

Accessibility

  • Entire unit wheelchair accessible

Outdoor swimming pool
Free!

  • Open all year
  • Pool with view
  • Heated pool
  • Pool/Beach towels

Spa

  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Solarium
  • Fitness center

Languages Spoken

  • English

House rules
Hotel Suites Mar Elena takes special requests – add in the next step!

Check-in
From 3:00 PM to 11:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MXN 1,000 is required on arrival. That's about $49. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print
Must-know information for guests at this property

Please note that upon check-in, the guests will receive a bracelet that they must use their entire stay.

Please note that all rooms are smoke free.

Please take to wash the dishes is not an included service.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of MXN 1,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Hotel Suites Mar Elena

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The nearest beach is 650 feet from Hotel Suites Mar Elena. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Suites Mar Elena is 2.7 miles from the center of Puerto Vallarta. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Hotel Suites Mar Elena can enjoy a highly-rated breakfast during their stay (guest review score: 6.2).

    Breakfast option(s) include:

    • Continental
  • Room options at Hotel Suites Mar Elena include:

    • Apartment
    • Twin/Double
    • Quad
  • The prices at Hotel Suites Mar Elena may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Hotel Suites Mar Elena is from 3:00 PM, and check-out is until 11:00 AM.

  • Hotel Suites Mar Elena offers the following activities/services (charges may apply):

    • Fitness center
    • Solarium
    • Fitness
    • Public Bath
    • Swimming pool