Get the celebrity treatment with world-class service at Sheraton Grand Macao

Towering over the Cotai Strip, the 5-star Sheraton Grand Macao boasts 3 outdoor pools and a 24-hour fitness centre. Just 5 minutes' drive from Macau International Airport and shuttle service for different routes . Free WI-FI is available at all area. Overlooking the pool, city or Cotai Strip, the spacious air-conditioned rooms come with a 42-inch flat-screen TV and a comfortable Sheraton signature sleep experience. En suite bathrooms have a shower. Sheraton Grand Macao is within 6 km from A-Ma Statue, Guia Fortress, Leal Senado Building and the Ruins of St. Paul. It is 1 km from Taipa City Town Centre and a 13-minute drive from Macau City. The Macau Ferry Terminal is a short 8-minute drive away. The hotel also provides personal trainers at the gym, as well as over 20,000 square metres of event space. Postal services are available at the business centre. Jaya, Sala and Tiki (event only) pool-side bars all serve refreshing cocktails and snacks.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

Top location: Highly rated by recent guests (9.1)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Asian, American, Buffet

Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
2 double beds
and
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.5
Cleanliness
8.7
Comfort
8.8
Value for money
8.4
Location
9.1
Free WiFi
8.6
Select topics to read reviews:

Guests who stayed here loved

  • Jitendra
    India India
    Location is excellent However the Breakfast location is relatively far , thus would make if difficult for elderly to walk so much
  • Kok
    Singapore Singapore
    Room was clean and location was convenient. The weather was extremely hot and we were very happy that the amenities like dining and shopping were comfortably accessible within the air-conditioned building. The staff were exceptionally helpful....
  • Zi
    Hong Kong Hong Kong
    Location was fine, the hotels are all connected through shopping malls. They also have shuttle buses that go to other places as well. Staff were quite helpful and gave us other options to get to where we needed to be.

Hotel surroundings

Restaurants
1 restaurant on site

  • The Conservatory
    • Cuisine
      Chinese • British
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Modern

Facilities of Sheraton Grand Macao
Great facilities! Review score, 8.5

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Airport shuttle (free)
  • Non-smoking rooms
  • Fitness centre
  • Parking on site
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • View
Outdoors
  • Sun terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Evening entertainment
    Additional charge
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not needed) and costs MOP 40 per hour.
  • Accessible parking
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Soundproofing
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Portuguese
  • Cantonese
  • Chinese

House rules
Sheraton Grand Macao takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
MOP 400 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
MOP 400 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print
Need-to-know information for guests at this property

Guests are requested to present the same credit card used to guarantee the booking when checking in or making payment at the hotel. For reservations made by a third party, you will need to complete an authorisation form 5 days prior to the arrival. Authorised amounts may take up to 30 days after departure to be released by your bank or financial institution. The hotel will not be responsible for any extra handling fees or charges.

Please note that the hotel provides a free shuttle bus service between Macao International Airport and this property. A chargeable limousine pick-up service can also be arranged.

Children under the height of 1.4 metres are kindly requested to wear inflatable arm bands or life vests provided for free when using the swimming facilities.

For breakfast inclusive rates, please note that the third and fourth person supplement charges are for room only. Extra charges apply for breakfast charges. Please consult with the hotel after making the reservation.

Upon check-in, valid travel documents and the slip of authorization to stay (if applicable) of the staying guests are required.

Renovation enhancement

Renovation works will be carried out in certain guestrooms and suites from 9:00am to 9:00pm daily in order to elevate the guest experience within Sheraton Grand Macao, which at times could be noisy. Our services and facilities will operate as normal and we apologize for any inconvenience caused and thank you for your kind understanding.

FAQs about Sheraton Grand Macao

  • Guests staying at Sheraton Grand Macao can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Asian
    • American
    • Buffet
  • Yes, Sheraton Grand Macao is popular with guests booking family stays.

  • Room options at Sheraton Grand Macao include:

    • Double
    • Twin
  • Sheraton Grand Macao is 3.7 miles from the centre of Macau. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Sheraton Grand Macao may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Sheraton Grand Macao is from 15:00, and check-out is until 11:00.

  • Sheraton Grand Macao offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Golf course (within 3 km)
    • Evening entertainment
    • Swimming Pool
    • Personal trainer
    • Fitness classes
    • Fitness/spa locker rooms
    • Fitness
    • Happy hour
    • Bicycle rental
    • Tour or class about local culture
    • Yoga classes
  • Sheraton Grand Macao has 1 restaurant:

    • The Conservatory