Boasting chargeable natural hot spring baths, Kobe Bay Sheraton Hotel and Towers is a 3-minute walk from the Island Center Station and 5.6 mi from the Rokko Cable Shita (cable car) Station. It features 5 dining options, a spa and all-year indoor pool. Air-conditioned guest rooms are fitted with a fridge, a work desk and a flat-screen TV. The private bathroom comes with toiletries and a bathtub. The hotel has a tennis court and a fitness center. Guests can enjoy a massage or unwind in the sauna room. Bicycle rental is available for those who wish to explore the area. Garden Cafe offers a variety of buffet dishes. Japanese dishes can be enjoyed at Matsukaze Restaurant. Drinks and light snacks can be found at Sky 21 Lounge Bar. Hotel Kobe Bay Sheraton is a 25-minute drive from Kobe Port Tower and Nankin-Machi. It is a 45-minute drive from Kobe Airport.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

Top Location: Highly rated by recent guests (8.0)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Free private parking available at the hotel

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 queen bed
2 twin beds
and
1 sofa bed
2 twin beds
and
1 sofa bed
2 twin beds
1 queen bed
1 queen bed
1 queen bed
2 twin beds
and
3 futon beds
2 twin beds
or
1 queen bed
1 sofa bed
and
1 queen bed
1 sofa bed
and
1 queen bed
2 twin beds
and
1 sofa bed
2 twin beds
and
1 sofa bed
2 twin beds
and
4 futon beds
4 futon beds
2 twin beds
and
1 sofa bed
2 twin beds
and
1 sofa bed
1 twin bed
1 queen bed
2 twin beds
and
1 sofa bed
1 sofa bed
and
1 queen bed
1 sofa bed
and
1 queen bed
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Guest reviews

Categories:

Staff
8.6
Facilities
8.6
Cleanliness
9.0
Comfort
8.8
Value for money
8.1
Location
8.0
Free Wifi
8.6

Select topics to read reviews:

Guests who stayed here loved

  • Bvnny
    Japan Japan
    It was clean and in a great location. The staff members were very friendly and most of them could speak English
  • Thomas
    United States United States
    I have stayed at this hotel many times on business trips 25 years ago. I was expecting the building and rooms to feel old and worn but I was pleasantly surprised to find a vibrant, busy and updated property giving great service and superb value....
  • Ck
    Singapore Singapore
    - onsen was good because it's a paid onsen for day customers, hence the facilities were top-notch. - cleaning was done constantly at the onsen. I could even see the cleaner cleaning while bathing - the hotel was located just a stone's throw from...
  • Ronald
    Netherlands Netherlands
    Wonderful accommodation. We booked a room that offers you Sheraton Club facilities.. It gives you acces to the club and a great view on kobe and free drinks and snacks. Although the hotel is not in the centre of the city, public transport brings...
  • Simona
    Lithuania Lithuania
    We loved everything, the room, the hotel facilities, the breakfast, everything was great :)
  • Maria
    Denmark Denmark
    The room was big and bed was comfortable. The onsen was so relaxing. The access to club lounge was great. Afternoon drinks with snacks overlooking central Kobe in club lounge.
  • Jingru
    China China
    Amazing facility and friendly staffs! The outdoor hot spring is definitely a plus!
  • N
    Naomi
    Japan Japan
    駅から近いが、静かで、夜景も綺麗。 建物自体は年数が経っていると思うが、温泉など施設内は綺麗。 クラブフロアに宿泊したが、クラブラウンジとスパリビングが使えてお得であり、クラブラウンジは、お酒の提供があるため、夜はお子様連れの場合18時までしか使えないが、大人のみの利用の場合は、静かにお酒を飲みながらゆっくり過ごせるので良い。 また、朝は空いていて、のんびり過ごせる。
  • Atsuyo
    Japan Japan
    温泉の泉質が良く、湯上がり処も清潔感があって寛げました スタッフも皆さん丁寧でにこやかに対応してくださり、居心地が良かったです
  • 吳阿燦
    Taiwan Taiwan
    地點算是很不錯的,六甲線島中央站的旁邊走路輕鬆進出,便利商店也在飯店內商圈範圍,飯店內商圈有餐廳,有按摩店,算得上機能完整,沒有想像中那麽偏僻。自助早餐品項也很豐富,溫泉蛋好吃的不得了!夏天如果分配到室外的桌子肯定更有渡假FU。

Hotel area info

Restaurants
5 Restaurants On Site

  • ダイニング Kobe Grill
    • Cuisine
      French • European • Grill/BBQ
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
  • Garden Cafe
    • Cuisine
      Japanese • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
  • 日本料理 松風
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
  • 中国料理 翠亨園
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
  • 鉄板焼 神戸グリル
    • Cuisine
      Steakhouse
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic

Amenities of Kobe Bay Sheraton Hotel & Towers
Great facilities! Review score, 8.6

Most popular amenities

  • Indoor swimming pool
  • Non-smoking rooms
  • Free parking
  • Free Wifi
  • Family rooms
  • Spa
  • Airport shuttle
  • 5 restaurants
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • City view
  • View

Outdoors

  • BBQ facilities
    Additional charge
  • Terrace

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
  • Tennis equipment
    Additional charge
  • Darts
    Additional charge
  • Tennis court
    Additional chargeOff-site

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Radio
  • Telephone
  • Pay-per-view channels

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar

Internet
Wifi is available in the rooms and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Electric vehicle charging station

Front Desk Services

  • Concierge
  • Baggage storage
  • Currency exchange
  • 24-hour front desk

Entertainment & Family Services

  • Indoor play area

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe

General

  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Soundproof
  • Chapel/Shrine
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Upper floors accessible by elevator

Indoor swimming pool
Additional charge

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels

Spa

  • Locker rooms
  • Fitness
  • Massage chair
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Facial treatments
  • Beauty services
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Sauna

Languages Spoken

  • English
  • Japanese

House rules
Kobe Bay Sheraton Hotel & Towers takes special requests – add in the next step!

Check-in
From 3:00 PM
Check-out
From 6:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBOther Cash is not accepted

The fine print
Must-know information for guests at this property

Please note that guests with a tattoo may not be permitted to use the hotel’s pools or other facilities where the tattoo might be visible to other guests.

Wi-Fi connection may be weaker in some rooms/areas. The hotel cannot guarantee the safety of the network. Please contact the hotel for more information.

When booking 8 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Kobe Bay Sheraton Hotel & Towers

  • Check-in at Kobe Bay Sheraton Hotel & Towers is from 3:00 PM, and check-out is until 12:00 PM.

  • Kobe Bay Sheraton Hotel & Towers offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Tennis court
    • Darts
    • Open-air bath
    • Locker rooms
    • Bicycle rental
    • Public Bath
    • Swimming pool
    • Hot spring bath
    • Tennis equipment
    • Beauty services
    • Facial treatments
    • Makeup services
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Spa facilities
    • Spa lounge/Relaxation area
    • Back massage
    • Neck massage
    • Foot massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Massage chair
    • Fitness
  • Guests staying at Kobe Bay Sheraton Hotel & Towers can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Buffet
  • Kobe Bay Sheraton Hotel & Towers is 3.7 miles from the center of Kobe. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Kobe Bay Sheraton Hotel & Towers may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Kobe Bay Sheraton Hotel & Towers include:

    • Twin
    • Double
    • Family
    • Triple
    • Suite
    • Quad
    • Single
  • Yes, Kobe Bay Sheraton Hotel & Towers is popular with guests booking family stays.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Kobe Bay Sheraton Hotel & Towers on this page.

  • Kobe Bay Sheraton Hotel & Towers has 5 restaurants:

    • 日本料理 松風
    • ダイニング Kobe Grill
    • 中国料理 翠亨園
    • 鉄板焼 神戸グリル
    • Garden Cafe