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Reliable info:
Guests say the description and photos for this property are very accurate.

The Quay is located in Newhaven, 13 km from Brighton Marina, 15 km from Glyndebourne Opera House, and 15 km from Brighton Pier. During your time staying in this recently renovated holiday home, dating back to 2004, you will have access to free WiFi. The holiday home features family rooms. At the holiday home, the units are equipped with a wardrobe, a flat-screen TV, a private bathroom, bed linen and towels. At the holiday home, all units are allergy-free. Guests at the holiday home will be able to enjoy activities in and around Newhaven, like cycling and hiking. The Royal Pavilion is 15 km from The Quay, while Victoria Gardens is 15 km away. London Gatwick Airport is 57 km from the property.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.0)

FREE parking!


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Availability

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Accommodation Type
Number of guests
 
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Guest reviews

Categories:

Staff
9.4
Facilities
9.0
Cleanliness
9.6
Comfort
9.4
Value for money
9.1
Location
9.0
Free WiFi
9.2
High score for Newhaven
Select topics to read reviews:

Guests who stayed here loved

  • Emma
    United Kingdom United Kingdom
    What a beautiful place, extremely well located, excellent facilities and a warm and welcoming host. We have family in Newhaven and will definitely be staying again. Its also perfect for the ferry
  • Stephen
    United Kingdom United Kingdom
    Very friendly host. Really good price and perfect for location of the facility I was visiting. Massive tv in the room with Netflix.
  • Andy
    United Kingdom United Kingdom
    Great place to stay for overnight stay for ferry and walking south downs way; although this is an hour away. Host Claudia was amazing, helpful and friendly. Full access to kitchen for Tea, coffee and water. A great price & would stay here again.
  • H
    Helen
    United Kingdom United Kingdom
    The room and bathroom looked brand new. It was spacious and reasonably priced. The host was so friendly and it was a pleasure to stay there. Would definitely book again
  • Nicky
    United Kingdom United Kingdom
    Claudia, was lovely, very welcoming, nothing to much. the instructions to get to the location, was very clear and got us straight there. Great recommendations for places to eat too.
  • Marie-marthe
    United Kingdom United Kingdom
    The location. The proximity of a pub serving food. The view. The cleanliness.
  • Virginia
    United Kingdom United Kingdom
    The Quay was located right next to the Ferry terminal. Claudia was a delightful, welcoming host who provided a comfortable, well-furnished room with all the facilities we needed.
  • Rebecca
    France France
    For a mature woman traveling alone I recommend this room. It is a 5 minute taxi drive from the port. Claudia met me at the door even though I arrived quite late. She is a very friendly host and made me feel right at home. The place is extremely...
  • Mike
    United Kingdom United Kingdom
    Lovely host. Very nice room and a bathroom for my use only.
  • Doris_dee
    United Kingdom United Kingdom
    The accommodation was perfect for our brief stop over on the way to France. The location was perfect with the ferry port literally 5mins away and in view of our window. Watching the ferry come in right past the window was an experience my 7yr old...

Quality rating

Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Do you provide breakfast?

    No, but there is a great breakfast cafe less than a minutes walk from my place. They do Full English, Vegetarian, etc and are open from 7.30am until about 3pm
    Answered on 9 November 2021
  • I'm walking the South Downs Way in September and I'm having problems finding reasonably priced accommodation in Alfriston. Would it be feasible to tra..

    The journey is 7+1/2 miles and by car takes about 15 minutes. So yes a taxi would be the better bet. ..
    Answered on 17 April 2021
  • Can I park there?

    Yes there is free parking on the road:)
    Answered on 20 March 2023
  • Hi, I would like to arrive by bicycle. Would you be happy for the bike to be kept inside the property?

    Sorry no. I do have a secure garage you can put your bikes in which is situated near my front door. It is £3 for 1 bike or £5 for 2 per night. If it..
    Answered on 23 January 2024
  • Small well behaved pet dog OK?

    Sorry no, l do not accept pets, not because l do not love them but because a lot of my guests do not like pet hair. l have a cat but he is not allowe..
    Answered on 29 March 2021
  • hello, My name is Diego Salles, I am coming to newhaven for only one night with my little well trained puppy, I don't find another hotel with such a..

    I'm so sorry but we do not take pets as the majority of my guests want pet free rooms. Thank you for your interest. Kind regards
    Answered on 31 December 2021
  • Still looking?

Hosted by Claudia

9.4
9.4
Host review score
Host review score
Claudia
LARGE SUPERIOR BEDROOM (bedroom, en-suite + small private lounge) is in a 1st floor shared apartment on the Waterfront of a Harbour. A large TV with Netflix, cuddle sofa + large footstool is in your private lounge. In your bedroom there is a double wardrobe, bedside tables, 2 armchairs, that can convert to 2 single beds, a small mirror coffee table plus a seated bench. There is also a BEAUTIFUL DOUBLE ROOM WITH HARBOUR VIEWS in the shared apartment. The private bathroom has a bath, (no shower), sink, toilet+heated towel rail. The bedroom has a double bed, single wardrobe, bedside tables+armchair with small table + a 65 inch TV with Netflix. The apartment consists of a shared Kitchen with dining table, which can be used for making teas and coffees plus to eat any take-away foods you may purchase, (this is not for cooking meals.) A large shared balcony with a fantastic swing seat to sit in+watch the boats coming into the Harbour. The Deippe Ferry comes in 3 times in a 24 hour period. One of those times being in the evening, so beautifully lit up as it glides past. We have super fast Broadband, so live streaming is not an issue. The whole apartment has been renovated. You can park for free on the road. There is also a secure garage for motorbikes/scooters and push bikes for a nominal charge. Please be aware, no shoes are allowed in the property + they must be taken off before entering the apartment, please do not take them off downstairs at the main door:)
As well as having 2 separate bedrooms (which include 2 bathrooms and a private lounge with these bedrooms) which l host in my large apartment, there are 2 people who live here, including myself. l work from home, so I am always on hand for any information that maybe needed, or any problems that may arise, etc.
We are near to a large park, minutes walk from the beach, with a heated swimming pool at the end of the road, plus a Fitness Gym, Shooting Range and Diving Centre minutes away. For any last minute buys there is a Co-op and small Market plus an all day Breakfast Cafe and Italian Restaurant also 1 minute away, plus further along the road there is a great Fish + Chip shop as well as a Kebab shop and Indian restaurant, all this is on the Harbour, known as the West Quay. In the opposite direction, near the beach, is a Pub that does food as well. The Town Centre is also at the end of our road and will take about 8 minutes to walk there, or if you want you can drive and park there for free. The Newhaven Fort is also just off our road. If you are into water sports, there is a Diving Shop and a Surf Shop a couple of minute's away, that can arrange everything you need concerning trips etc. The property is also just minutes from the local pubs (but no noise can be heard from patrons coming and going). We have close links to some of the best walks in Sussex. 10 minutes drive to Lewes for historical trips. 20 minutes to Brighton and Eastbourne.
Language spoken: English

Property surroundings

Facilities of The Quay
Great facilities! Review score, 9

Most popular facilities
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
Parking
Free public parking is possible at a location nearby (reservation is not needed).
  • Street parking
Internet
WiFi is available in all areas and is free of charge.
Bedroom
  • Linen
  • Wardrobe or closet
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Hypoallergenic
  • Carpeted
  • Fan
Accessibility
  • Upper floors accessible by stairs only
Outdoors
  • Outdoor furniture
Activities
  • Beach
  • Diving
    Additional chargeOff-site
  • Cycling
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Windsurfing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
Services & Extras
  • Wake-up service
Reception services
  • Invoice provided
  • Luggage storage
  • Express check-in/check-out
Cleaning services
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Miscellaneous
  • Non-smoking throughout
  • Heating
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key access
  • Carbon monoxide detector
Languages spoken
  • English

House rules
The Quay takes special requests - add in the next step!

Check-in
From 15:00 to 23:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 04:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Damage policy
If you cause damage to the property during your stay, you could be asked to pay up to £200 after check-out, according to this property's Damage Policy.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request
£25 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Payments by Booking.com
Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 23:00 and 08:00.
Pets
Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Property is located on the New Heaven Harbour.

The shared kitchen is for tea, coffee and takeout only.

Motorbikes and scooters are 5 Pounds per night to park, push bikes are 3 Pounds each or 5 Pounds for 2 bikes to park and electric bikes are £5 each

Parents need to provide their own travel cots for their child, for children under 2 years of age.

Up to 2 children (up to and including 2 years old) stay for £15 per child per night when using a travel cot provided by the parents, otherwise £25 if using existing single bed.

Single beds provided are pullout chair beds that will already be made up for guests upon arrival.

Please inform The Quay in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 23:00:00 and 08:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

If you cause damage to the property during your stay, you could be asked to pay up to £200 after check-out, according to this property's Damage Policy.

Legal information

This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

FAQs about The Quay

  • Check-in at The Quay is from 15:00, and check-out is until 10:00.

  • The Quay is 350 yards from the centre of Newhaven. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at The Quay may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, The Quay is popular with guests booking family stays.

  • The Quay offers the following activities / services (charges may apply):

    • Cycling
    • Hiking
    • Diving
    • Fishing
    • Canoeing
    • Windsurfing
    • Golf course (within 3 km)
    • Beach