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Featuring free bikes, Family Hotel is located in the centre of Hoi An, less than 1 km from Hoi An Historic Museum. This 1-star hotel offers a 24-hour front desk, an ATM and free WiFi. The accommodation provides a concierge service, a tour desk and currency exchange for guests. The hotel offers a sun terrace. Japanese Covered Bridge is 1.1 km from Family Hotel, while Assembly Hall of Chaozhou Chinese Congregation is 1.3 km away. Da Nang International Airport is 29 km from the property.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Hoi An, this hotel has an excellent location score of 9.2

FREE parking!


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 extra-large double beds
Mixed Dormitory Room
6 bunk beds
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Guest reviews

Categories:

Staff
9.6
Facilities
8.8
Cleanliness
9.2
Comfort
9.2
Value for money
9.3
Location
9.2
Free WiFi
9.5
Select topics to read reviews:

Guests who stayed here loved

  • Eoin
    Ireland Ireland
    Excellent friendly, helpful staff. They booked us an airport transfer for cheaper than a Grab cost. Great location, rooms cleaned every day and bottled water given. Excellent value for money too.
  • Jeehee
    Canada Canada
    The quick response and accommodation from the staff was really appreciated! The first room they gave me unfortunately stank of mildew quite badly that I was unable to sleep properly and woke up nauseated. It would have been impossible to stay...
  • Ma
    Philippines Philippines
    The staff are welcoming, Mr. Ha is very accommodating. A must if you are in Hoi an and is planning to have a tour, definitely recommended to avail their services.
  • Becky
    United Kingdom United Kingdom
    The staff were all super helpful and lovely - even giving us advice for the rest of our travels in Vietnam! Would definitely recommend if you are staying in Hoi An
  • M
    Margaux
    Australia Australia
    Everything was amazing! Their organisation is on top!
  • Van
    Belgium Belgium
    Service was so good! Very kind owners and staff. They help us with everything
  • Leonie
    Germany Germany
    The family running the Hotel was duper nice and made us feel very welcome! They helped with everything they could. The room was clean.
  • Mckean88
    Ireland Ireland
    This is a lovely hidden gem, great location, walkable distance to majority of places and things. Rooms are comfortable and clean. The staff are the absolute best, very friendly, welcoming, informative and helpful. best staff we have cae across on...
  • Thomas
    United Kingdom United Kingdom
    All the staff were real nice, welcoming and helpful. Great location, real clean and comfortable. If came back to Hoi An would definitely return back here.
  • Michael
    United Kingdom United Kingdom
    The hotel is in a great location and the staff are helpful and kind. It really is a family-run hotel and everyone was keen to help us have the best time in Hoi An.

Hotel surroundings

Facilities of Family Hotel
Great facilities! Review score, 8.8

Most popular facilities
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Free parking
  • 24-hour front desk
  • Breakfast
Outdoors
  • Outdoor furniture
  • Sun terrace
Activities
  • Bicycle rental
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Snorkelling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Canoeing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible at a location nearby (reservation is not needed).
  • Valet parking
  • Accessible parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
    Additional charge
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Car hire
  • Family rooms
  • Non-smoking rooms
Languages spoken
  • English
  • Vietnamese

House rules
Family Hotel takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
Check-out
From 04:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cash only
This property only accepts cash payments.

FAQs about Family Hotel

  • Family Hotel is 950 yards from the centre of Hoi An. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Family Hotel is from 14:00, and check-out is until 12:00.

  • The prices at Family Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Family Hotel offers the following activities / services (charges may apply):

    • Snorkelling
    • Diving
    • Fishing
    • Canoeing
    • Cooking class
    • Tour or class about local culture
    • Bicycle rental
  • Room options at Family Hotel include:

    • Double
    • Quadruple
    • Dormitory Room