Get the celebrity treatment with world-class service at Mandarin Oriental, Kuala Lumpur

Mandarin Oriental, Kuala Lumpur, features stylish suites and serviced apartments overlooking the city skyline and KLCC Park. The hotel offers an infinity outdoor pool with poolside cabanas and daybeds. Mandarin Oriental is located between the iconic Petronas Twin Towers and the lush gardens of Kuala Lumpur City Park. The hotel is approximately 45 minutes from Kuala Lumpur International Airport and 28 minutes from KLIA Express. All rooms are air-conditioned and equipped with luxurious marble bathrooms with toiletries and separate showers and bathtubs. The room is fitted with a Smart TV and a Bluetooth radio. Free WiFi is available in all rooms. Other facilities in the property include a tennis courts and a fitness centre for guests to work out and a Kids Club Guests can enjoy a range of cuisines from 7 award-winning restaurants. Local and international fare are served at Mosaic Restaurant, while authentic Cantonese food is offered at Lai Po Heen Chinese Restaurant. Authentic Italian cuisine, traditional grill flavours and premium wines are available at Mandarin Grill.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mandarin Oriental
Hotel chain/brand
Mandarin Oriental

Property highlights

Situated in the real heart of Kuala Lumpur, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
Bedroom 1
2 single beds
Bedroom 2
1 extra-large double bed
Bedroom 1
2 single beds
Bedroom 2
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Bedroom 3
1 extra-large double bed
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
2 extra-large double beds
2 extra-large double beds
2 single beds
and
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.3
Facilities
9.1
Cleanliness
9.3
Comfort
9.3
Value for money
8.6
Location
9.6
Free WiFi
8.8
High score for Kuala Lumpur

Select topics to read reviews:

Guests who stayed here loved

  • Mudaly
    South Africa South Africa
    The location, very good hotel, staff are exceptionally pleasant and helpful
  • Tree
    United Kingdom United Kingdom
    Beautiful place Gorgeous pool excellent staff and service Best location
  • Paul
    United Kingdom United Kingdom
    Room sevice food was the best I have ever tasted - especially the mushroom soup. This was deliverd in a very speedy and friendly manner. Breakfast was a delight with friendly and attentive staff who clearly enjoy their work. The food was...
  • Pauline
    Netherlands Netherlands
    This was the 5th time that I stayed at the Mandarin Oriental KL. However, this time for only 2 nights. Needless to say, this won't be my last as I always get value for my money.
  • Jack
    Singapore Singapore
    The facilities, the location and cleanliness. The friendliness of all the staff
  • Constantinos
    Belgium Belgium
    Iconic hotel in KL City Centre just off the Petronas Towers. Great facilities, top notch service, beautiful decoration. Exactly what you expect from a Mandarin Oriental Hotel. Infinity pool was a plus, great spa facilities and good options for...
  • Joyce
    Australia Australia
    The hotel was just beautifully decorated and so was the room. The staff were all so friendly and helpful. It's the attention to detail like leaving a bookmark on my books, tying up my power leads, sending up the luggage weighing machine to my...
  • Hanim
    Malaysia Malaysia
    It prime location in the heart of Kuala Lumpur and just next door to KLCC where we enjoyed coffee and shopping too!
  • Asad
    Pakistan Pakistan
    How professional the staff was very friendly positive energy
  • Soumya
    India India
    Staff are thoughtful and attentive. Rooms are comfortable.

Hotel surroundings

Restaurants
5 restaurants on site

  • Mandarin Grill
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern
  • Lai Po Heen
    • Cuisine
      Cantonese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern
  • Mosaic
    • Cuisine
      Local • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
  • Aqua Restaurant & Grill Bar
    • Cuisine
      Pizza
    • Ambiance
      Family friendly • Modern
  • MO Bar
    • Open for
      Cocktail hour
    • Ambiance
      Modern

Facilities of Mandarin Oriental, Kuala Lumpur
Great facilities! Review score, 9.1

Most popular facilities

  • 2 swimming pools
  • Free WiFi
  • Private parking
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Free toiletries
  • Bathrobe
  • Hairdryer

Bedroom

  • Wardrobe or closet

Outdoors

  • Terrace
  • Garden

Activities

  • Aerobics
    Additional charge
  • Tennis equipment
    Additional charge
  • Kids' club
  • Nightclub/DJ
    Additional charge
  • Tennis court
    Additional charge

Media & Technology

  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
WiFi is available in the rooms and is free of charge.

Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Parking garage
  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Indoor play area
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Emergency cord in bathroom
  • Toilet with grab rails
  • Wheelchair accessible

2 swimming pools

Pool 1 - outdoorFree!

  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Shallow end
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs

Pool 2 - outdoor (kids)Free!

  • Open all year
  • Suitable for kids
  • Pool with view
  • Shallow end
  • Sun loungers or beach chairs

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Indonesian
  • Italian
  • Japanese
  • Malay
  • Chinese

House rules
Mandarin Oriental, Kuala Lumpur takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
MYR 111.30 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
MYR 111.30 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay debit cardCash

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that when booking more than 5 rooms, different policies and additional supplements may apply. Please note that booking exceeding 3 rooms with the same guest name is not allowed.

Free private parking is available on site, one slot per room (reservation is not needed)

Mandarin Oriental Club is for guests 12 years of age and above only. Smart-casual attire is required at all times, with the exception of breakfast and afternoon tea, where t-shirts & Bermuda shorts are allowed. Appropriate footwear must be worn at all times. Flip flops, sportswear such as track suit, gym apparel, jogger shorts and swimwear are not permitted

In our continued commitment to provide an exceptional experience, our MO Club Lounge is being upgraded from 18 November 2024 until 1 February 2025. We are excited about this opportunity to elevate our offering to bring you something truly exceptional. While the upgrading works are in the process, please proceed to our Royal Suite on the 29 floor, where your MO Club benefits remain unaffected.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mandarin Oriental, Kuala Lumpur in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Mandarin Oriental, Kuala Lumpur

  • Mandarin Oriental, Kuala Lumpur is 550 yards from the centre of Kuala Lumpur. All distances are measured in straight lines. Actual travel distances may vary.

  • Mandarin Oriental, Kuala Lumpur offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Tennis court
    • Kids' club
    • Tennis equipment
    • Personal trainer
    • Aerobics
    • Fitness/spa locker rooms
    • Beauty Services
    • Swimming Pool
    • Facial treatments
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness
    • Nightclub/DJ
    • Yoga classes
    • Fitness classes
  • Yes, there is a hot tub. You can find out more about this and the other facilities at Mandarin Oriental, Kuala Lumpur on this page.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Mandarin Oriental, Kuala Lumpur has 5 restaurants:

    • Mandarin Grill
    • Lai Po Heen
    • MO Bar
    • Mosaic
    • Aqua Restaurant & Grill Bar
  • Check-in at Mandarin Oriental, Kuala Lumpur is from 15:00, and check-out is until 12:00.

  • Guests staying at Mandarin Oriental, Kuala Lumpur can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Buffet
  • The prices at Mandarin Oriental, Kuala Lumpur may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Mandarin Oriental, Kuala Lumpur include:

    • Triple
    • Suite
    • Twin
    • Apartment