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Reliable info:
Guests say the description and photos for this property are very accurate.

Situated in Playa del Carmen and only 1.7 km from Playa del Carmen Beach, Claro de Luna features accommodation with pool views, free WiFi and free private parking. The property has garden and city views, and is 1.9 km from Playacar Beach. Boasting family rooms, this property also provides guests with a picnic area. Some units in the aparthotel have private entrance and are fitted with desk and wardrobe. Some of the units have a satellite flat-screen TV, a fully equipped kitchen with an oven, and a private bathroom with a walk-in shower and a hair dryer. For those times when you'd rather not dine out, you can choose to cook on the barbecue. Sightseeing tours are available in the vicinity of the property. In addition to a year-round outdoor pool, the aparthotel also provides kids pool. ADO International Bus Station is 1.6 km from Claro de Luna, while Playa del Carmen Maritime Terminal is 1.9 km away. Cozumel International Airport is 34 km from the property, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Free private parking available on-site


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Living room
1 sofa bed
1 extra-large double bed
1 single bed
and
1 extra-large double bed
Bedroom 1
1 single bed
and
1 extra-large double bed
Bedroom 2
1 extra-large double bed
and
1 sofa bed
Living room
2 sofa beds
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
and
1 sofa bed
Bedroom 3
1 single bed
and
1 extra-large double bed
Bedroom 4
1 extra-large double bed
Bedroom 5
2 single beds
Bedroom 6
1 single bed
and
1 extra-large double bed
Living room
1 sofa bed
Living room
2 sofa beds
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Guest reviews

Categories:

Staff
9.8
Facilities
9.3
Cleanliness
9.2
Comfort
9.1
Value for money
9.4
Location
8.7
Free WiFi
9.3
High score for Playa del Carmen

Select topics to read reviews:

Guests who stayed here loved

  • Franci
    Slovenia Slovenia
    Accommodation was better like Hotel. Very clean and owner gave us all information. Highly recommend. Swimmingpool is such a lovely and Clean.
  • Dan
    Australia Australia
    Staff was the highlight. Sebastien was super helpful and a delight to be around. If you like cats, or even if you don't, Lu the property cat is sure to get to smile. The bed is very comfortable, the room is quite large and the kitchen has...
  • Robert
    United Kingdom United Kingdom
    The property is about a 20 minute walk from the beach, ferry terminal to Cozumel and the ADO bus station, the room had good A/C which we needed at night, the pool is clean and safe, there are sun lounges and chairs. The host Sebastian is...
  • Laraine
    United Kingdom United Kingdom
    Sebastian was the perfect host, provided lots if info on places to eat, got us a taxi and even gave us beers on the first night when we couldn’t buy them. The accommodation was great with enough facilities to self cater. The pool area was lovely...
  • Richard
    New Zealand New Zealand
    We loved our stay, the owner is very helpful, with lots of tips and advice. Located in a safe residential area, 20 minutes walk to the beach. Shops and restaurants close by.
  • Bastian
    Sweden Sweden
    The place is an Oasis in a quiet residential area in Playa del Carmen, walking distance to Supermarkets, Belleville (a French bakery) and other locations. The owner Sebastien is very service-minded, when we did not have coal for the grill on New...
  • Marina
    Germany Germany
    Sebastian was very kind. It was a perfekt stop for the first few days.
  • Addison
    Canada Canada
    Nice quiet area, about 20 25 min walk to playa 15 min to the grocery store. There is a small store right around the corner. The host Sebastion is very nice and helpful. Good security the pool is nice, I like to cook and I had everything I needed...
  • Leigh
    United Kingdom United Kingdom
    The room had everything I need to make it a comfortable stay and the pool was amazing.
  • Matthias
    Germany Germany
    Very nice and big appartment and Sebastian gave us all the neccesarry Information we needed. The Pool was very nice and clean. All in all more than we expected and we clearly can recomend. THX Sebastian!

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Managed by Christelle Le Barzic

Company review score: 9.8Based on 230 reviews from 1 property
1 managed property

Property information

Welcome to Claro De Luna - Condo Hotel, innovative structure with unique design located in the heart of Playa Del Carmen only 20 min walk from the beautiful caribbeans's beaches and only 500m from the best restaurants and local of Quinta Avenida. At Claro De Luna we practice the philosophy of natural simplicity and creative spaces that reflect the warmth that inspires us in serving you. Exceptional attention to details and the changes are continuous so that our guests find something different when they decide to return. If you're looking for an oasis of peace where you can spend a pleasant and relaxing holiday then Claro De Luna is just for you. You will enjoy 4 types of apartment for all needs and each with a special touch. We care about the privacy of our customers, that's why the apartments are equipped with private bathroom.

Languages spoken

Spanish,French

Property surroundings

Facilities of Claro de Luna
Great facilities! Review score, 9.3

Most popular facilities

  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • BBQ facilities
  • Water park
  • Air conditioning
  • Garden

Parking
Free private parking is possible on site (reservation is needed).

  • Parking garage

Internet
WiFi is available in all areas and is free of charge.

Bathroom

  • Bath or shower
  • Private bathroom

Outdoors

  • Picnic area
  • Outdoor furniture
  • BBQ facilities
  • Garden

2 swimming pools

Pool 1 - outdoor

  • Open all year
  • All ages welcome
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs

Pool 2 - outdoor

  • Open all year
  • All ages welcome
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs

Wellness

  • Kids' pool
  • Sun loungers or beach chairs

Activities

  • Water park
    Additional chargeOff-site
  • Snorkelling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge

Transport

  • Shuttle service
    Additional charge
  • Airport shuttle
    Additional charge

Reception services

  • Private check-in/check-out
  • Luggage storage
    Additional charge
  • Tour desk

Entertainment and family services

  • Strollers

Business facilities

  • Fax/photocopying

Miscellaneous

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Family rooms
  • Non-smoking rooms

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • 24-hour security
  • Safety deposit box

Languages spoken

  • Spanish
  • French

House rules
Claro de Luna takes special requests - add in the next step!

Check-in
From 15:00 to 23:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 10:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
12+ years
Extra bed upon request
US$5 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 10:00.
Pets
Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Claro de Luna in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 10:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

FAQs about Claro de Luna

  • The nearest beach is just 0.9 miles from Claro de Luna. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Claro de Luna may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • You can choose from a number of accommodation options at Claro de Luna (subject to availability). These can accommodate:

    • 18 guests
    • 2 guests
    • 4 guests
    • 5 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, there is a private pool. You can find out more about this and the other facilities at Claro de Luna on this page.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Claro de Luna on this page.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Claro de Luna is from 15:00, and check-out is until 10:30.

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Claro de Luna on this page.

  • Claro de Luna offers the following activities / services (charges may apply):

    • Snorkelling
    • Diving
    • Fishing
    • Golf course (within 3 km)
    • Water park
    • Swimming Pool
  • You can choose from a number of accommodation options at Claro de Luna (subject to availability). These have:

    • 1 bedroom
    • 2 bedrooms
    • 6 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, Claro de Luna is popular with guests booking family stays.

  • Claro de Luna is 0.7 miles from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.