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Jungle in the city center - To explore the city on foot at your own leisurely pace, “The Urban” is the best choice. Decorated in a traditional Khmer style, the air-conditioned rooms come with cable TV and a work desk. Each room has a private bathroom with a hot shower. "The Urban" is located in the city center, a 2-minute walk from the Old Market and Pub Street and a 15-minute drive from Angkor Wat and Siem Reap Airport. Tonle Sap Lake is a 20-minute drive away. "The Urban" features a tour desk and a 24-hour reception. Massage and laundry services are provided. Tuk-tuk (trishaw) services are also available at an extra charge. The on-site restaurant serves breakfast, lunch and dinner. With us "StayNature", you will have the chance to come closer to nature, to protect and even restore it – right now and for the next generation. Do your part to create a more sustainable future for our planet. We inspire the people to come together to plant trees and care for them. Every guest plants a little tree for their stay! With the concept of "StayNature" as a whole, we planet together by making Every Stays an Earth Day.

Couples in particular like the location – they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Siem Reap, this hotel has an excellent location score of 9.8

Breakfast Info

Continental, Vegetarian, Asian, American

Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
2 twin beds
1 queen bed
1 queen bed
1 queen bed
1 twin bed
and
1 queen bed
1 queen bed
1 twin bed
and
1 king bed
1 king bed
Bedroom 1
1 king bed
Bedroom 2
2 full beds
Living room
1 sofa bed
Bedroom 1
1 queen bed
Bedroom 2
1 queen bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
9.8
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
9.6
Location
9.8
Free Wifi
9.1
High score for Siem Reap

Select topics to read reviews:

Guests who stayed here loved

  • Lina
    United States United States
    Everything was perfect. Room was clean, comfortable and spacious. We were able to walk to everything. Breakfast was excellent. Staff were super friendly and accommodating.
  • Delia
    Romania Romania
    I really liked the location, the staff and the facilities. Really good value, the staff is really friendly and helpful and I would totally recommend
  • Rory
    United Kingdom United Kingdom
    Friendly staff, great location, nice pool (very cold!) and outdoor booths, free water was great and organised us an Angor Wat tour at very late notice. Mr Art was great as our driver.
  • Dina
    Russia Russia
    Relaxing oasis inside the noisy city! Food was perfect, staff extremely helpful and friendly) Swimming pool 🔥 We book tour to Angkor wat from the hotel and it was just perfect! Highly recommended
  • Jianrong
    United States United States
    We really enjoyed our stay while we visited Angkor Wat. All the staff are friendly and sweet, and Sambo and Ra are exceptional. We had breakfast twice in the hotel, one is buffet type and one is by order, and we liked both. The foods were fresh...
  • Susan
    United States United States
    The staff at the hotel are amazing. They arranged transfers, our driver for the temples, massages ect. We had prebooked the circus but they can book that as well. So helpful and happy.
  • Navyatha
    United States United States
    Very beautiful hotel with great ambience. Pool was great, awesome place to stay with family and kids. Walkable to pub street and night market. We really enjoyed our stay. Lovely staff and very good restaurant.
  • Paul
    United States United States
    The staff were very friendly, helpful and professional. Sambo, Chang and all of the staff took time as we were checking in and out to make sure all was good for our stay. It was great,. We will definitely stay here again.
  • Ricardo
    Ecuador Ecuador
    The hotel is very nice, perfect location. rooms are very cocomfortable. Food wasn't the best but still no bad and good prices
  • Edno
    Brazil Brazil
    Amazing staff, everyone are very kind, always ready to help and make you feel so comfortable. We really love everything and are looking foward to be back in the future..

Hotel area info

Restaurants
1 Restaurant On Site

  • The Urban Restaurant
    • Cuisine
      American • Cambodian • French • Asian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Amenities of The Urban
Great facilities! Review score, 9.4

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Spa
  • Non-smoking rooms
  • Restaurant
  • Free parking
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens

View

  • Garden view
  • View

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden

Kitchen

  • Cleaning products
  • Electric kettle

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Activities

  • Bicycle rental
    Additional charge
  • Live music/Performance
    Additional chargeOff-site
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
    Additional chargeOff-site
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Horseback riding
    Additional chargeOff-site
  • Cycling
  • Golf course (within 2 miles)
    Additional charge

Living Area

  • Desk

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking
  • Electric vehicle charging station
  • Accessible parking

Transportation

  • Public transit tickets
    Additional charge

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Private entrance
  • Car rental
  • Packed lunches
  • Family rooms
  • Non-smoking rooms
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • Adults only
  • Shallow end
  • Swimming pool toys
  • Pool/Beach towels
  • Pool bar
  • Pool cover
  • Beach chairs/Loungers
  • Beach umbrellas

Spa

  • Kids' pool
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge

Languages Spoken

  • English
  • French
  • Japanese
  • Khmer
  • Thai
  • Chinese

House rules
The Urban takes special requests – add in the next step!

Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 6 years
Extra bed upon request
$15 per child, per night
Crib upon request
Free
7+ years
Extra bed upon request
$15 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Guests are required to provide arrival details in advance using the Special Requests box available.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Urban of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about The Urban

  • Guests staying at The Urban can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Asian
    • American
  • The Urban offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Cycling
    • Golf course (within 2 miles)
    • Happy hour
    • Spa facilities
    • Cooking class
    • Bicycle rental
    • Bike tours
    • Spa/Wellness packages
    • Live music/Performance
    • Horseback riding
    • Tour or class about local culture
    • Spa lounge/Relaxation area
    • Swimming pool
    • Walking tours
    • Themed dinners
  • The prices at The Urban may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The Urban is 2,600 feet from the center of Siem Reap. All distances are measured in straight lines. Actual travel distances may vary.

  • The Urban has 1 restaurant:

    • The Urban Restaurant
  • Check-in at The Urban is from 2:00 PM, and check-out is until 12:00 PM.

  • Room options at The Urban include:

    • Twin
    • Suite
    • Double
    • Family
    • Apartment
    • Villa