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Boasting natural hot spring baths and hot tubs, Yuzawa New Otani is located just a 5-minute walk from Yuzawa Kogen Ski Resort. JR Echigo-Yuzawa Shinkansen (bullet train) Station is a 7-minute walk away. Free Wi-Fi is available for all area. The hotel offers both Japanese-style rooms with tatami (woven-straw) flooring and Western rooms fitted with beds. All rooms come with a flat-screen TV, a fridge and an en suite bathroom. Yukata robes/nightwear and an electric kettle with tea bags are also included. New Otani Yuzawa provides ski equipment hire and bicycle rental services on site. A female-only spa is available on site. Karaoke facilities and a gift shop are available. There are 11 ski resorts in the area within a 20-minute drive from the New Otani Yuzawa. Guests can use free shuttles operated by the resorts, which stop right in front of the hotel. For breakfast, a Japanese set meal or an international buffet can be enjoyed at the dining room (guests cannot choose).

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.2)

Breakfast info

Continental, Asian, Buffet

Free private parking available at the hotel

Open-air bath, ​Public Bath, ​Hot spring bath


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Room Selected at Check-In (3 adult)
1 single bed
Room Selected at Check-In (2 adult)
1 single bed
Room Selected at Check-In (1 adult)
1 single bed
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Guest reviews

Categories:

Staff
8.8
Facilities
8.3
Cleanliness
8.6
Comfort
8.5
Value for money
8.2
Location
8.2
Free WiFi
8.3
Select topics to read reviews:

Guests who stayed here loved

  • Vaimana
    French Polynesia French Polynesia
    The manager is awesome. The spot is cute its very good place to stay
  • Steve
    Australia Australia
    authentic Japanese stay and accommodation. we even nuded up and embraced the onsen culture. naked in a hot outdoor onsen while catching snow flakes was quite surreal.
  • Kok
    Malaysia Malaysia
    The staff members are very friendly and helpful. They arrange transport to pick us up from station after dinner. Outdoor garden onsen was heavenly on a snowy night. Unforgettable serenity.
  • Crystal
    Japan Japan
    I liked the location, breakfast and how easy it was to use the blackcat service, check in and check-out. It's very convenient that it was near the shinkansen and a 7-11. We had extra futons which allowed us to make the beds thicker and more comfy...
  • Arturo
    Japan Japan
    Nothing in Particular, all is good and the service crew are accommodating.
  • Shuhei
    Japan Japan
    clean public bath, fine breakfast, kind staffs and especially a silent room
  • Hoi
    Singapore Singapore
    great service. onsen is good and staff in general are nice
  • Jon
    Japan Japan
    I found the room and hotel and its surroundings to be charming and delightful. The breakfast was good, the bathing facilities were clean and give a welcome opportunity to relax and let your worries fade away.
  • Claire
    Japan Japan
    Close to train station. We walked, about 8 minutes. Close to restaurants.
  • A
    Anonymous
    Australia Australia
    very good, just a little bit old but clean and comfortable, can feel the texture is great.

Hotel surroundings

Restaurants
1 restaurant on site

  • RESORT DINING THE SNOW
    • Cuisine
      Japanese • Local
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly

Facilities of Yuzawa New Otani
Great facilities! Review score, 8.3

Most popular facilities
  • Free parking
  • Non-smoking rooms
  • Skiing
  • Family rooms
  • Free WiFi
  • Spa and wellness centre
  • Facilities for disabled guests
  • Restaurant
Ski
  • Ski pass vendor
  • Ski equipment hire on site
  • Ski storage
Activities
  • Temporary art galleries
  • Hiking
    Off-site
  • Table tennis
    Additional charge
  • Skiing
  • Fishing
    Additional chargeOff-site
Food & Drink
  • Wine/champagne
    Additional charge
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Services
    • Shuttle service
    • Daily housekeeping
    • Lockers
    • Vending machine (drinks)
    • Luggage storage
    • Fax/photocopying
      Additional charge
    • 24-hour front desk
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key access
    • 24-hour security
    • Safety deposit box
    General
    • Designated smoking area
    • Air conditioning
    • Heating
    • Lift
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    Accessibility
    • Emergency cord in bathroom
    • Toilet with grab rails
    • Wheelchair accessible
    Wellness
    • Massage chair
    • Spa facilities
    • Public Bath
    • Open-air bath
    • Hot spring bath
    • Hot tub/Jacuzzi
    • Spa and wellness centre
      Additional charge
    • Sauna
    Languages spoken
    • Japanese

    House rules
    Yuzawa New Otani takes special requests - add in the next step!

    Check-in
    From 15:00 to 00:00
    Guests are required to show a photo identification and credit card upon check-in
    Check-out
    From 07:00 to 10:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 4 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Cards accepted at this hotel
    American ExpressVisaMastercardCash is not accepted

    The fine print
    Need-to-know information for guests at this property

    Guests with children must inform the property at the time of booking. Please specify how many children will be staying and their respective ages in the special request box.

    Please note that child rates are applicable to children 3 years and younger and adult rates are applicable to children 4 years and older. Please contact the property for more details.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

    Guests under the age of 18 can only check in with a parent or official guardian.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    FAQs about Yuzawa New Otani

    • Yuzawa New Otani has 1 restaurant:

      • RESORT DINING THE SNOW
    • Yuzawa New Otani offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Hot tub/Jacuzzi
      • Sauna
      • Hiking
      • Skiing
      • Table tennis
      • Fishing
      • Massage chair
      • Hot spring bath
      • Spa facilities
      • Open-air bath
      • Temporary art galleries
      • Public Bath
    • Guests staying at Yuzawa New Otani can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

      Breakfast option(s) include:

      • Continental
      • Asian
      • Buffet
      • À la carte
    • Yuzawa New Otani is 0.7 miles from the centre of Yuzawa. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Yuzawa New Otani on this page.

    • Room options at Yuzawa New Otani include:

      • Quadruple
      • Twin
      • Double
      • Triple
      • Single
    • Yes, Yuzawa New Otani is popular with guests booking family stays.

    • Check-in at Yuzawa New Otani is from 15:00, and check-out is until 10:00.

    • The prices at Yuzawa New Otani may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.