Search hotels in Kusatsu

We like it very much, it is such a comfortable and nice place.

The private onsen was a wonderful experience. The buffet dinner was superb. The property also has a regular free shuttle into the town and bus station.

The hotel was very clean and the staff were exceptionally happy to help and very friendly. Also breakfast was superb.

We take the lodge house which is very big and spacious for my family of 5. The design with wooden blocks is very beautiful. The lodge house is a bit far from main hotel building but shutter bus is always available.

This place is amazing, I felt like this hotel deserves more stars than what it has! The building is beautiful and the room I booked definitely met my expectations. The hotel has a shuttle bus that can collect you from the bus terminal. Once you arrive, they take your luggage from you and have them delivered straight to your room. You take off your shoes at the entrance and they immediately put them away for you - no need for you to bend down or reach over - and they know exactly who you are so that when you next come to the front of the hotel your shoes are already out and ready for you to wear and walk outside! The staff are extremely polite and helpful and did their absolute best to make our stay the best. The building is well maintained and the room is very clean. They also have private onsens for rent and provide you with their own yukata which you can wear around town with! The general temperature of the waters in Kusatsu is naturally very high so prepare to immerse yourself in very hot water when going to any of the onsens. There is a cold water station just outside the hotel’s onsens so that you can cool off and rehydrate after taking a dip. We booked with breakfast and it was probably the best breakfast I’ve had during my holiday - the traditional Japanese breakfast served was healthy, filling, and very delicious! It had a variety of small dishes and the presentation was just as great as everything else. We stayed for two nights and each day had a different breakfast set. If we had any questions we could always ask the staff and they would do their best to accommodate us. They absolutely pamper you here and the cost is definitely worthy every penny. High quality service. 10/10 would come back again!

The room was quite big, we stayed in the western/japanese style room, it had ample space, and the view from the room was also really good.

This is the second time I have returned to this hotel because I was very satisfied with the structure and the service. This time I decided to bring my friends too, so they could enjoy the hospitality of this hotel. Located about 5 minutes walk from the Yubatake, and about 15 minutes walk from the bus terminal (on request it is possible to book a free shuttle at specific times). The hotel is large and spacious and has recently done some renovations to improve the lobby area. It has rooms spread over various floors and offers both Japanese and Western style rooms, some even with private onsen. It offers a good, fairly varied breakfast buffet served in a panoramic room. The restaurant on the 5th floor is elegant and refined and dinner is excellent both in the choice of dishes and in the presentation. The onsen on the 4th floor is large and has both indoor and outdoor areas. It is also possible to book massages with truly very good professional masseurs. The staff is kind, helpful and ready to solve any problem. Highly recommended for a relaxing experience and appreciate the comforts of a classy hotel.

Nice place with great breakfast and Onsen facilities. Very helpful and polite staff.

Very quiet, friendly and approachable staff. Perfect for relaxation.

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