Conveniently set in the Yodogawa Ward district of Osaka, Smile Hotel Shin-osaka is located less than 1 km from Yamaguchi Honcho Park, a 11-minute walk from TKP Garden City Shin Osaka and 1 km from Shin-Osaka Marunouchi Building Annex. This 3-star hotel offers a 24-hour front desk and luggage storage space. Free WiFi is available and private parking can be arranged at an extra charge. Guest rooms are equipped with air conditioning, a flat-screen TV with satellite channels, a kettle, a bidet, free toiletries and a desk. Each room has a private bathroom with a shower, a hairdryer and slippers. At the hotel rooms have bed linen and towels. Popular points of interest near Smile Hotel Shin-osaka include Arde! Shin-Osaka, Eki Marche Shin-Osaka and Water Service Memorial Museum. The nearest airport is Itami Airport, 15 km from the accommodation.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Guest reviews

Categories:

Staff
9.2
Facilities
8.9
Cleanliness
9.2
Comfort
9.1
Value for money
8.9
Location
8.4
Free WiFi
8.4
Select topics to read reviews:

Guests who stayed here loved

  • Ken
    Australia Australia
    Very friendly and helpful reception staff. The room is clean, well equipped and comfortable. The kitchen and dining room staff were very welcoming and do a wonderful job and breakfast was always good. The hotel is a short walk from Shin-Osaka...
  • Jason
    Canada Canada
    lots of little extras like bathrobe, teas, brushes, ear cleaners, etc
  • Joanne
    Australia Australia
    The location is superb close to station and we had dinner in a restaurant just down the street which was delicious. The hotel is new and very clean. The only negative is breakfast for westerners. There is never enough fruit and cereal offerings.
  • Josiah
    Canada Canada
    Very spacious rooms for Japan, great location, easily accessible, quiet, clean, comfortable.
  • Omar
    Spain Spain
    Good place to stay close to the shin osaka station. Bus stop and underground nearby, clean and the staff was friendly.
  • Evren
    Turkey Turkey
    Clean, room was quite big for Japanese standarts. All shower items were present and fully filled. Every day towels changed by house keeping. All staff were awsome and handsome. Location was great if you will visit Kyoto, Kobe, Hiroshima etc.
  • Susan
    New Zealand New Zealand
    Great location near train station Shin Osaka. Lovely clean room and good value for money
  • David
    New Zealand New Zealand
    Staff were warm, welcoming and very helpful. Room was also very very clean
  • Natalie
    New Zealand New Zealand
    We enjoyed our stay at Smile Hotel. The hotel was very close to the train stations, which make it easy to get around Osaka. The Shinkansen station was close by, as well as the metro lines. The room was a decent size, the bed was comfortable and it...
  • Miranda
    United Kingdom United Kingdom
    Staff were very accommodating with my late flight arrival. Hotel well placed near the main train station with convenience stores and places to eat nearby. Good WiFi, AC, amenities all provided, vending machine handy. Hotel provided maps of the...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • hi! if I arrive Osaka early in the morning is it possible to storage my luggage before check in?

    We can keep your luggage for free before check-in .
    Answered on 29 August 2023
  • Hello, can we ship our luggage to be delivered the day we will be checking in? We will arrive in Tokyo in the evening, then heading to Osaka the follo..

    この度はスマイルホテル新大阪にご予約頂きまして誠にありがとうございます。 事前の荷物預かりは可能でございます。 到着をスタッフ一同心よりお待ちしております。
    Answered on 11 August 2023
  • Hi, what is the nearest train station and how dar is it from the hotel?

    Thank you for making a reservation at Smile Hotel Shin-Osaka. Regarding your inquiry, The nearest station to the hotel the name is Nishinakajima minam..
    Answered on 22 June 2024
  • After made a booking via booking.com , can I choose to pay at the hotel during check in? I don’t want to use credit card. Can I pay in cash?

    Thank you for your inquiry. Regarding your inquiry, If you could choose to pay on site when you make a reservation, If you choose to pay on site at t..
    Answered on 21 June 2024
  • Is there connecting rooms?

    Dear Guest. Thank you very much for your enquiry. We are sorry, but we do not have connecting rooms available. Front desk
    Answered on 23 June 2024
  • Hi do you work with the airporter for the luggage delivery service (sending and receiving)?

    Regarding your inquiry, we can ship within Japan by Yamato Transport.
    Answered on 11 October 2024
  • Still looking?

Hotel surroundings

Facilities of Smile Hotel Shin-osaka
Great facilities! Review score, 8.9

Most popular facilities
  • Non-smoking rooms
  • Private parking
  • Free WiFi
  • 24-hour front desk
  • Facilities for disabled guests
  • Laundry
  • Lift
  • Luggage storage
  • Heating
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Alarm clock
View
  • View
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • TV
Food & Drink
  • Kid-friendly buffet
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs ¥2,000 per day.
  • Parking garage
Services
  • Daily housekeeping
  • Vending machine (drinks)
  • Trouser press
  • Luggage storage
  • Fax/photocopying
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
  • 24-hour front desk
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
General
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Carpeted
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Languages spoken
  • English
  • Japanese

House rules
Smile Hotel Shin-osaka takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverUCUnionPay credit cardCash

FAQs about Smile Hotel Shin-osaka

  • Yes, Smile Hotel Shin-osaka is popular with guests booking family stays.

  • The prices at Smile Hotel Shin-osaka may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Smile Hotel Shin-osaka include:

    • Double
    • Twin
  • Smile Hotel Shin-osaka offers the following activities / services (charges may apply):

    • Smile Hotel Shin-osaka is 1.7 miles from the centre of Osaka. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Smile Hotel Shin-osaka is from 14:00, and check-out is until 11:00.