Grand Hyatt Tokyo is an award-winning luxury hotel centrally located in Roppongi Hills, a multi-use complex housing shops, restaurants, a cinema, art museum and observatory. Roppongi Station is just a 3-minute walk away. Free WiFi is available in all rooms and guests also have access to the business center on site. The stylish and modern rooms incorporate warm wood furnishings and Japanese esthetics into the design. All rooms feature a private bathroom with a rain shower and deep soaking limestone bathtub that allows guests to relax after a long day. In addition, the room is equipped with a flat-screen TV, DVD player, safety deposit box, laptop charger, mini-bar and Japanese yukata robes. Complimentary mineral water bottles are provided. A range of services are available at the concierge desk and currency exchange is provided at the 24-hour front desk. Guests can enjoy spa treatments and massages at the Nagomi Spa and Fitness Center or relax by the indoor swimming pool that utilizes natural stone designs. Grand Hyatt Tokyo offers 10 restaurants and bars that feature a variety of international cuisine including French, Italian, Chinese, steak meals, Japanese sushi, teppanyaki and seasonal kaiseki cuisine. Guests can enjoy dining at one of the open-air terraces or listen to live music in the jazz lounge Maduro. Tokyo Grand Hyatt is a 40-minute bus ride from Haneda Airport and a 90-minute ride from Narita Airport on the limousine bus (charges apply). Tokyo Station is a 25-minute train ride away.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Grand Hyatt
Hotel chain/brand
Grand Hyatt

Property highlights

Top Location: Highly rated by recent guests (9.0)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, American, Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 twin beds
1 king bed
2 twin beds
1 king bed
1 king bed
1 king bed
1 king bed
2 twin beds
1 king bed
2 twin beds
2 twin beds
1 king bed
2 twin beds
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Guest reviews

Categories:

Staff
9.1
Facilities
9.0
Cleanliness
9.2
Comfort
9.3
Value for money
7.9
Location
9.0
Free Wifi
8.9
High score for Tokyo

Select topics to read reviews:

Guests who stayed here loved

  • Kelli
    United States United States
    We loved the hotel. The breakfast was off the charts. My favorite was the french toast. The facilities were great. I ended up doing laps in the pool each morning with my kids, as well as using the hot tub, massage chairs in the locker rooms, and...
  • Ken
    United States United States
    Great western-style breakfast buffet. Attentive waitstaff. Plenty of choices for all types of palates.
  • Corey
    South Korea South Korea
    Perfect location. Premium quality of Hyatt service and rooms. My daughter got sick after having apple juice in the morning. The manager went out of his way to visit a nearby drugstore and spoke with the clerk to find the proper medication for my...
  • A
    Audie
    United States United States
    Tried only the ground floor cafe. Fabulous and speedy service, imaginative and tasty upgrades to a very common dish: curry rice. Best ever.
  • Helph
    Japan Japan
    The hotel is wonderful and the rooms are spacious as well. It delivers an exceptional high-touch hospitality that guests are looking for. They incorporate the latest trends in their services and know how to create personalised and unique...
  • Helph
    Japan Japan
    The hotel is beautifully designed with spectacular views. It’s conveniently located only a few minutes walk away from the Roppongi Station, bars and restaurants.
  • Aaron
    Japan Japan
    location was very convenient, facilities were clean and staff was very accommodating.
  • Denise
    Canada Canada
    Impeccable service, food, and great location. I only wish we could have stayed longer. We stayed in the king room with city view and it did not disappoint! We requested firm pillows and the staff brought up 2 options of firm pillows. The room had...
  • Aneli
    United Kingdom United Kingdom
    Great location, facilities and staff were very kind. Next to a shopping mall and v close to Roppongi station. Can get a bus to Shibuya. V centrally located and electric blinds mean you can get an excellent night sleep.
  • Leslie
    Spain Spain
    Fantastic breakfast buffer. Excellent location with many restaurants around the hotel. Well communicated with main transport hubs of Tokyo. Excellent staff who went the extra mile to ensure an excellent experience of the hotel particularly at...

Hotel area info

Restaurants
7 Restaurants On Site

  • フレンチ キッチン
    • Cuisine
      French
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian
  • オーク ドア
    • Cuisine
      American • Steakhouse
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Modern • Romantic
  • フィオレンティーナ
    • Cuisine
      Italian
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian
  • けやき坂
    • Cuisine
      Grill/BBQ
    • Open for
      Brunch • Lunch • Dinner
    • Ambience
      Modern
  • 旬房
    • Cuisine
      Japanese
    • Open for
      Brunch • Lunch • Dinner
    • Ambience
      Traditional
  • 六緑
    • Cuisine
      Sushi
    • Open for
      Brunch • Lunch • Dinner
    • Ambience
      Traditional
  • チャイナルーム
    • Cuisine
      Cantonese • Chinese • Szechuan
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Modern

Amenities of Grand Hyatt Tokyo
Great facilities! Review score, 9

Most popular amenities

  • Indoor swimming pool
  • Non-smoking rooms
  • Free Wifi
  • Private Parking
  • Airport shuttle
  • Fitness center
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Bidet
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub

Bedroom

  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Terrace

Kitchen

  • Coffee machine
  • Kitchenware
  • Refrigerator

Activities

  • Bicycle rental
    Additional charge
  • Live music/Performance
  • Temporary art galleries

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Video
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available on site (reservation is not needed) and costs ¥6,000 per stay.

  • Valet parking
  • Parking garage

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Currency exchange
  • 24-hour front desk

Entertainment & Family Services

  • Strollers
  • Board games/Puzzles

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Ironing service
  • Dry cleaning
  • Laundry

Business Facilities

  • Fax/Photocopying
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Heating
  • Laptop safe
  • Chapel/Shrine
  • Elevator
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Indoor swimming pool
Free!

  • Open all year

Spa

  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty services
  • Hot tub/Jacuzzi
  • Massage
  • Spa
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Spanish
  • French
  • Japanese
  • Korean
  • Chinese

House rules
Grand Hyatt Tokyo takes special requests – add in the next step!

Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Smoking is permitted only in designated smoking areas at the property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

FAQs about Grand Hyatt Tokyo

  • Check-in at Grand Hyatt Tokyo is from 3:00 PM, and check-out is until 12:00 PM.

  • Grand Hyatt Tokyo offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Beauty services
    • Temporary art galleries
    • Spa facilities
    • Body treatments
    • Swimming pool
    • Personal trainer
    • Fitness classes
    • Manicure
    • Spa/Wellness packages
    • Live music/Performance
    • Fitness
    • Body scrub
    • Steam room
    • Locker rooms
    • Bicycle rental
    • Facial treatments
    • Spa lounge/Relaxation area
    • Pedicure
    • Yoga classes
  • Guests staying at Grand Hyatt Tokyo can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet
  • Grand Hyatt Tokyo has 7 restaurants:

    • けやき坂
    • フレンチ キッチン
    • 六緑
    • チャイナルーム
    • フィオレンティーナ
    • 旬房
    • オーク ドア
  • Grand Hyatt Tokyo is 1.8 miles from the center of Tokyo. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Grand Hyatt Tokyo may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Grand Hyatt Tokyo include:

    • Double
    • Suite
    • Triple
    • Quad
  • Yes, there's a hot tub. You can find out more about this and the other facilities at Grand Hyatt Tokyo on this page.