The Old Custom House
The Old Custom House
Offering light, elegant bedrooms with luxurious bathrooms, The Old Custom House overlooks Padstow’s medieval harbor. Fresh, local fish and seafood are served in the stylish restaurant. With satellite TV and free Wi-Fi, each room is light and warmly furnished. Rooms also feature a hairdryer and tea/coffee facilities, while some rooms have view of the harbor or the estuary. Award-winning breakfasts are served each day, with freshly cooked full English breakfasts available. 'The Old Custom House Restaurant' mixes ancient and modern decor, and serves an extensive menu using fresh, local ingredients. The large, traditional bar at The Old Custom House serves hearty pub food and local real ales. Guests can dine in the sunny conservatory. Padstow’s bustling center is less than 5 minutes’ walk away. Please note, photographs are only a representation. Our rooms are just as unique as the buildings and locations they’re in. You may find that your room differs in style, but you can be sure of a warm welcome, comfy bed, and delicious dishes when you stay with
Couples in particular like the location – they rated it 9.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Free Wifi
- Restaurant
- Non-smoking rooms
- Bar
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Guests who stayed here loved
- Bb
the United States“We had an excellent night stay at the Old Custom House. Friendly and helpful staff from check in to check out. Our room was comfortable, clean and spacious. Despite being above a restaurant/bar, it was very quiet. Great location near the dock....” - Bird
the United Kingdom“The room we had no 12.was excellently situated overlooking the harbour. The room ,the bedding and en-suite were absolutely spotlessly clean. Excellent breakfast. Really comfortable bed. Padstow is a lovely place anyway and is always clean and well...” - Opperman the United States“Nice location, comfortable clean room, a very nice dining/breakfast area and great access to hiking and the village.”
Kay the United States“Location & the staff always so friendly & helpful 3rd time I’ve stayed there”- Kelly
Australia“The location was perfect, the breakfast was delicious and the staff couldn't have been more friendly” - Johann Australia“Great location, excellent staff, we arrived from Australia that day so it was a long flight plus a long drive to Padstow and when we arrived the staff couldn't have done anymore for us. We had help with our bags even though we didn't ask for it,...”
- Karen the United Kingdom“the room was large and warm the beds were comfortable and we had enough pillows. Breakfast was excellent and huge. A good choice of the continental selection with a variety of juice to choose from.”
Napasiri
Thailand“The location was superb. The staffs were so nice, polite, friendly and helpful. The reception went extra mile on the check in process by helping us with the suitcases. We were so impressed with his manners and help. The other staffs were also...”- Napasiri Thailand“The room was nice and clean. The staffs were very helpful and friendly. The guy at the reception was kind enough helped to carry our big luggages. Moreover, the location was wonderful. The hotel located right at the harbour.”
- Nigel the United Kingdom“The property is in prime position on the harbour with direct access to car parking.”
Hotel area info
Restaurants1 Restaurant On Site
- Restaurant #1
- CuisineBritish • Seafood • Local
- Open forLunch • Dinner
- AmbienceFamily-friendly • Traditional
- Dietary optionsVegetarian • Vegan • Gluten-free
Amenities of The Old Custom HouseGreat facilities! Review score, 8.8
Most popular amenities
- Free Wifi
- Restaurant
- Non-smoking rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Private bathroom
- Toilet
- Hairdryer
- Shower
Bedroom
- Linens
Kitchen
- Electric kettle
Media & Technology
- Flat-screen TV
Food & Drink
- Wine/ChampagneAdditional charge
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Bar
InternetWifi is available in the rooms and is free of charge.
ParkingNo parking available.
Services
- Hair/Beauty salon
Front Desk Services
- Invoice provided
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
General
- Adults only
- Smoke-free property
- Heating
- Non-smoking rooms
Languages Spoken
- English
House rulesThe Old Custom House takes special requests – add in the next step!
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
The fine printMust-know information for guests at this property
Please note the lead guest must be 18 years and older.
You must show a valid photo ID upon check-in.
Kindly note the guest is liable for any lost items or damages made to the property by themselves during their stay, and will be charged if necessary.
There is scaffolding outside some of the Value and Double rooms until 18th March 2024.
FAQs about The Old Custom House
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The Old Custom House offers the following activities/services (charges may apply):
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The Old Custom House has 1 restaurant:
- Restaurant #1
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The nearest beach is 2,600 feet from The Old Custom House. All distances are measured in straight lines. Actual travel distances may vary.
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The prices at The Old Custom House may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Check-in at The Old Custom House is from 4:00 PM, and check-out is until 11:00 AM.
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Room options at The Old Custom House include:
- Double
- Twin
- Apartment
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The Old Custom House is 350 feet from the center of Padstow. All distances are measured in straight lines. Actual travel distances may vary.
