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On the riverfront, this eco-friendly 5-star boutique hotel has a spa, 2 restaurants and a bar with river views. Clapham Junction Tube station is just a 10-minute walk away. Hotel Rafayel’s luxurious designer rooms have floor-to-ceiling windows, spacious private bathrooms and state-of-the-art entertainment systems. Some rooms feature specially designed Jet Lag recovery lighting technology. Upon request, rooms with a spa bath or partial river view may be available. Leisure facilities include a sauna, a steam room, and a range of spa treatments. The Banyan on the Thames Restaurant serves an extensive grill-based menu. The Rafayel’s stylish riverside bar offers freshly mixed cocktails and a light bar menu.

Couples in particular like the location – they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.0)

Breakfast Info

Continental, Full English/Irish, Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

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Room Type
Number of guests
 
1 full bed
1 full bed
1 queen bed
1 king bed
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
8.3
Facilities
7.9
Cleanliness
8.4
Comfort
8.5
Value for money
7.6
Location
8.0
Free Wifi
8.3

Select topics to read reviews:

Guests who stayed here loved

  • Amanuel
    United Kingdom United Kingdom
    The location and sofa in all the apartments for relaxing
  • Kali
    United Kingdom United Kingdom
    Helpful friendly staff, I loved the colourful decor and sofas in communal areas, it felt special and opulent, not at all corporate. The room was big, comfortable and quiet. Great location for the restaurant/breakfast area right on the river. Spa...
  • Natalie
    United States United States
    Excellent room. Top notch service. Restaurant was great as well
  • Michael
    Israel Israel
    The hotel is a quiet and private place, with a huge and clean rooms. Very nice breakfast with more than average selection of items. Room with different types of coffee & tea with a kettle. The spa is a small, but had everything that is needed for...
  • Manuel
    United States United States
    I spent five nights there recently, and I was impressed by the size of the room, the cleanliness, and the breakfast. The hotel has a good location, and it is easy to get to the tub by taking the bus that stops in front of the hotel (#170). The...
  • Neilben
    United Kingdom United Kingdom
    The jacuzzi and the room is so big with a dining table. The restaurant is also nicely situated near the river so we had a nice time when we were having drinks.
  • Luisa
    Cayman Islands Cayman Islands
    Location was outside the hustle and bustle BUT still super close to everything ( a bus stop is literally right outside). Spa facilities were so good after a long day.
  • Meera
    United States United States
    Excellent location, helpful team of people work here and delicious breakfast.
  • John
    United Kingdom United Kingdom
    The Hotel was reasonably priced, the room was nice, the bed was comfortable, the shower was hot and powerful and the staff were welcoming.
  • Dave
    United States United States
    Location on Thames was great. City bus stop in front of hotel made for easy access to central London . Breakfast buffet was well done and included in price Decent Restaurant and lounge on river was nice We didn’t explore the spa facility that was...

Hotel area info

Restaurants
1 Restaurant On Site

  • Banyan on the Thames Restaurant
    • Cuisine
      Chinese • French • Indian • Italian • Mediterranean • Pizza • Thai • Asian • European • Grill/BBQ
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Rafayel Hotel & Spa

Most popular amenities

  • Free Wifi
  • Private Parking
  • Family rooms
  • Spa
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Garden

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed. Charges may apply.

Activities

  • Happy hour
  • Bike tours
  • Walking tours

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in public areas and is free of charge.

Parking
Private parking is available on site (reservation is needed) and costs £20 per day.

  • Parking garage
  • Accessible parking

Transportation

  • Public transit tickets

Front Desk Services

  • Invoice provided
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe

General

  • Grocery deliveries
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Soundproof
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

Spa

  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge

Languages Spoken

  • English
  • Spanish

House rules
Rafayel Hotel & Spa takes special requests – add in the next step!

Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 7:00 AM to 10:30 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of £50 is required on arrival. That's about $60. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
5+ years
Extra bed upon request
£30 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
Check-in is only possible for guests between 18 and 99 years old
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardUnionPay credit cardCash

The fine print
Must-know information for guests at this property

When traveling with pets, please note that an extra charge of £30 per night applies. Pets are only allowed on the ground floor rooms.

Parking is guaranteed for all guests in a secure underground park.

Please note Child Supplement Prices do not include meals. Should you wish to order meals also, please do so at the time of making your reservation or add to your confirmed reservation later.

If you wish to extend Check out time there is a charge of £20 per hour after 11am. Please call hotel to check availability.

Please note that no visitors are allowed in guest rooms after 9pm

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Rafayel Hotel & Spa

  • Check-in at Rafayel Hotel & Spa is from 2:00 PM, and check-out is until 10:30 AM.

  • Rafayel Hotel & Spa has 1 restaurant:

    • Banyan on the Thames Restaurant
  • Rafayel Hotel & Spa offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Spa/Wellness packages
    • Locker rooms
    • Steam room
    • Bike tours
    • Fitness
    • Walking tours
    • Spa facilities
    • Happy hour
    • Spa lounge/Relaxation area
  • Yes, there's a hot tub. You can find out more about this and the other facilities at Rafayel Hotel & Spa on this page.

  • Room options at Rafayel Hotel & Spa include:

    • Double
    • Suite
  • Rafayel Hotel & Spa is 3.1 miles from the center of London. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Rafayel Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Buffet
  • The prices at Rafayel Hotel & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.