Located on the waterfront, DoubleTree By Hilton London Excel is just 0.5 miles from London City Airport. With a bar and restaurant, and the Docklands Light Railway is only 0.3 miles away. This 4-star hotel offers bright rooms each with free WiFi access, a 40-inch LED TV and a private shower room with complimentary toiletries. Some of the spacious suites feature balconies, with views across the waterfront. This DoubleTree By Hilton London Excel has a Fitness Room with cardio equipment, free for all guests. With superb waterfront views, The Restaurant provides modern Italian cuisine, prepared with the finest ingredients. The Bar offers a relaxing space to enjoy a drink. There is also 24-hour room service available. A hot and cold breakfast buffet serves a range of fruits, home-baked croissants, Fair Trade coffee and a traditional English breakfast. The O2 Arena and Canary Wharf are just a 10-minute train ride away. Closer by, the ExCel Exhibition Center is next door to the hotel.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Doubletree by Hilton, Axiom Hospitality
Hotel chain/brand
Doubletree by Hilton

Property highlights

Top Location: Highly rated by recent guests (8.2)

Breakfast Info

Continental, Full English/Irish, Vegetarian, Gluten-free, Buffet

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 sofa bed
and
1 queen bed
2 twin beds
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.7
Facilities
8.2
Cleanliness
8.5
Comfort
8.5
Value for money
7.8
Location
8.2
Free Wifi
8.5
Select topics to read reviews:

Guests who stayed here loved

  • Aya
    Jordan Jordan
    It’s comfortable and clean The stuff is very nice and helpful Relatively good location
  • Nichol
    United Kingdom United Kingdom
    The staff at check in were amazing. Really helpful
  • Melanie
    United Kingdom United Kingdom
    Fabulous hotel, so clean, welcoming, the breakfast 😋
  • Ben
    United Kingdom United Kingdom
    The bed was so comfortable for me and my boyfriend
  • David
    United Kingdom United Kingdom
    The rooms are great value for money and the service is excellent.
  • Carol
    United Kingdom United Kingdom
    The staff were excellent, especially those on reception and during breakfast. When arriving back late we were able to get food in the bar.
  • Louisa
    United Kingdom United Kingdom
    Good shower, comfortable bed, excellent breakfast.
  • Solomon
    United Kingdom United Kingdom
    The view is amazing, with nice staffs and beautiful rooms and best rooms
  • G
    Gary
    United Kingdom United Kingdom
    Clean, perfect staff absolute credit to all that works there
  • Annette
    United Kingdom United Kingdom
    The hotel was very nice and clean. The staff very professional and eager to be of assistance. Particularly the gentleman that referred to me as "me lovely". Very lovely breakfast 🥞 with breathtaking scenery. The housekeeping was exceptional and...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Is there swimming pool?

    Good morning, Thank you for your question. Unfortunately, we do not have a swimming pool in our property. Regards, Reservation Team
    Answered on 22 November 2019
  • Can you smoke on the balcony

    Our hotel is smoke free
    Answered on 30 July 2019
  • Can you smoke on the balcony

    Kindly note the hotel is smoke free
    Answered on 30 July 2019
  • How bad is parking if I was to arrive late at night

    Dear Guest, Thank you for your e-mail. We have a complimentary parking in front of the hotel. First come first serve basis. There are around 50 spac..
    Answered on 28 January 2020
  • What time you serve breakfast from please?

    From 6.30 am to 10.30 am - Monday to Friday From 6.30 am to 11.30 am - Saturday and sunday
    Answered on 30 July 2019
  • How many minutes away from excell exhibition center

    The hotel is 3 minutes walking from the East entrance of the Excel exhibition center.
    Answered on 21 December 2020
  • Still looking?

Hotel area info

Restaurants
2 Restaurants On Site

  • The Salt Port Restaurant & Delicattessen
    • Cuisine
      British
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Gluten-free
  • The Bidder & Co Lounge
    • Cuisine
      British
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Amenities of DoubleTree By Hilton London Excel
Great facilities! Review score, 8.2

Most popular amenities
  • Free Wifi
  • Parking on site
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 2 restaurants
  • Facilities for disabled guests
  • Room service
  • Bar
Outdoors
  • Outdoor furniture
  • Terrace
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Live sports events (broadcast)
Media & Technology
  • Telephone
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
Internet
Wifi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not possible) and costs £15 per day.
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
  • Laundry
Business Facilities
  • Business center
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe
General
  • Pet basket
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Slovenian
  • Filipino

House rules
DoubleTree By Hilton London Excel takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of £50 is required on arrival. That's about $64. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash

The fine print
Must-know information for guests at this property

A credit or debit card authorization of at least GBP 50 is required upon check in at the hotel, from the person(s) staying at the hotel

If the booking is an advance purchase (non refundable booking), the actual card used to reserve and make pre-payment for the room must be presented upon arrival. If this is not possible, the charge on the original card provided will be refunded and credit card payment will be requested before room keys are issued.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Parking is subject to availability due to limited spaces.

A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about DoubleTree By Hilton London Excel

  • DoubleTree By Hilton London Excel offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
    • Live sports events (broadcast)
  • Guests staying at DoubleTree By Hilton London Excel can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Gluten-free
    • Buffet
  • DoubleTree By Hilton London Excel is 6.8 miles from the center of London. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at DoubleTree By Hilton London Excel is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at DoubleTree By Hilton London Excel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • DoubleTree By Hilton London Excel has 2 restaurants:

    • The Salt Port Restaurant & Delicattessen
    • The Bidder & Co Lounge
  • Room options at DoubleTree By Hilton London Excel include:

    • Double
    • Triple
    • Suite