Whether you travel to Newcastle for business or pleasure, we have an excellent range of facilities at Crowne Plaza Newcastle. Our city centre hotel is located in the heart of Newcastle and boasts 251 luxurious bedrooms, including accessible and family rooms, and nine purpose-built meeting rooms in our conference centre. All our guests have complimentary access to our indulgent Mineral House Spa which hosts a spa, gym, indoor heated swimming pool. Beauty treatment packages are available at additional cost. Our Hawthorns Restaurant offers contemporary local cuisine, and The Gin Bar offers premium gins and authentically produced gin cocktails. Our hotel is conveniently located adjacent to the Stephenson Quarter multi-storey car park, which is easily reached via the A1. For those on foot, we are just a two-minute walk from Newcastle Central Station.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Crowne Plaza Hotels & Resorts
Hotel chain/brand
Crowne Plaza Hotels & Resorts

Property highlights

Situated in the real heart of Newcastle upon Tyne, this hotel has an excellent location score of 9.0

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Italian, Full English/Irish, Vegetarian, Vegan, Gluten-free, Buffet

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
or
2 single beds
1 extra-large double bed
and
1 sofa bed
1 double bed
1 sofa bed
and
1 large double bed
1 extra-large double bed
1 sofa bed
and
1 large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.0
Facilities
8.9
Cleanliness
9.1
Comfort
9.0
Value for money
8.4
Location
9.0
Free WiFi
8.6
Select topics to read reviews:

Guests who stayed here loved

  • Sindy
    United Kingdom United Kingdom
    Location amenities and cleanliness. Also the staff attitude - everyone had a smile and a great attitude!
  • Andrew
    United Kingdom United Kingdom
    Great location but given the proximity to the station it was quiet. Friendly, helpful staff. Massive, comfortable bed and really dark in the bedroom. Great night’s sleep. Pool and jacuzzi were lovely, too. Will definitely stay here again. Highly...
  • Caroline
    United Kingdom United Kingdom
    Clean, good layout, nice room, good view, good location for city centre
  • Karen
    United Kingdom United Kingdom
    Lovely hotel, helpful staff, good food and great atmosphere
  • Catherine
    United Kingdom United Kingdom
    The location is brilliant, right next to a big car park and easy walking distance into town. The hotel us modern, clean and the beds are really comfy. We booked through booking.com and a few days before the stay we were offered a discount upgrade...
  • Claire
    United Kingdom United Kingdom
    Staff, price, location, quiet rooms, spa, breakfast and parking reasonably priced.
  • Tracy
    United Kingdom United Kingdom
    The hotel is very welcoming with friendly staff to greet you on arrival. The hotel met our needs which were requested when making the booking.Good communication throughout. The hotel and room was exceptional clean and very comfortable and had...
  • Jane
    United Kingdom United Kingdom
    great location, spacious and comfortable rooms, good breakfast.
  • Selina
    United Kingdom United Kingdom
    Location was excellent - very close to the station and easy walking distance of the Opera house.
  • Victoria
    United Kingdom United Kingdom
    Huge rooms, comfortable beds and wonderful breakfast.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Is there parking at the hotel or near by parking ?

    Thank you for your message. While the Hotel does not benefit from on-site parking, we are just next door to the Stephenson Quarter Multi Storey Car ..
    Answered on 22 October 2019
  • What time is checkout

    11am
    Answered on 14 October 2019
  • Check in time

    3pm
    Answered on 7 November 2019
  • How long does it take to walk from the railway station?

    The hotel is a 10 minute walk (approximately) away from Newcastle Central Station
    Answered on 18 March 2021
  • Hi what time can you check in thanks.

    Check in is from 3pm
    Answered on 30 June 2024
  • Hi what time is check in ? Thsnks.

    Check in is from 3pm
    Answered on 30 June 2024
  • Still looking?

Hotel surroundings

Restaurants
1 restaurant on site

  • Hawthorns
    • Cuisine
      British
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel
Great facilities! Review score, 8.9

Most popular facilities
  • 2 swimming pools
  • Parking
  • Spa and wellness centre
  • Free WiFi
  • Fitness centre
  • Family rooms
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Terrace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.
  • Parking garage
  • Accessible parking
Reception services
  • Concierge service
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
2 swimming pools
Pool 1 - indoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
Pool 2 - indoorFree!
  • Open all year
  • All ages welcome
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Languages spoken
  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Dutch
  • Russian

House rules
Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubDiscoverCash is not accepted

The fine print
Need-to-know information for guests at this property

Guests travelling with children are requested to notify the hotel prior to arrival to ensure beds are configured correctly in the rooms.

FAQs about Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

  • Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Manicure
    • Facial treatments
    • Body wrap
    • Body treatments
    • Spa lounge/relaxation area
    • Fitness/spa locker rooms
    • Fitness
    • Pedicure
    • Steam room
    • Waxing services
    • Spa/wellness packages
    • Body scrub
    • Spa facilities
    • Beauty Services
    • Swimming Pool
  • The prices at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel is from 15:00, and check-out is until 11:00.

  • Guests staying at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Gluten-free
    • Buffet
  • Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel is 850 yards from the centre of Newcastle upon Tyne. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel include:

    • Double
    • Suite
  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel has 1 restaurant:

    • Hawthorns
  • Yes, there is a hot tub. You can find out more about this and the other facilities at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel on this page.