Located in Bilbao’s main business district, this contemporary hotel and spa is a short walk from the Guggenheim Museum, Convention Centre and the old town. It also has a permanent modern art exhibition. The hotel has a spa with a wide range of treatments available, for an extra charge. The elegant rooms at the Jardines de Albia feature modern décor with bright tones. Each one has a private bathroom.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Situated in the real heart of Bilbao, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
3 single beds
2 single beds
1 extra-large double bed
1 sofa bed
and
1 large double bed
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Guest reviews

Categories:

Staff
9.3
Facilities
8.7
Cleanliness
9.0
Comfort
9.0
Value for money
8.2
Location
9.5
Free WiFi
8.6

Select topics to read reviews:

Guests who stayed here loved

  • Will
    Spain Spain
    Fantastic staff, and a great location. Hotel was clean and great value for money. Thank you - will stay again.
  • Valerie
    United Kingdom United Kingdom
    Very good location, excellent service, great comfort
  • Mark
    United Kingdom United Kingdom
    The location is perfect and the rooms are modern and clean
  • Marcel
    Netherlands Netherlands
    Excellent hotel, friendly staff, good value for money.
  • Alexandra
    Australia Australia
    The room was of simple elegance and very comfortable. I knew we would sleep well there.
  • Pontin
    United Kingdom United Kingdom
    The room was really lovely and cosy. Breakfast was great, lots of choice. The location is amazing, close to many of the sites and metro 5 minutes away. The bar area was great and really great prices.
  • Roberts
    United Kingdom United Kingdom
    Welcoming and helpful staff. Very clean and comfortable rooms. Great location
  • Sarah
    United Kingdom United Kingdom
    Great location in the old town of Bilbao near the river and Guggenheim Museum. Good value for a one night stay..very comfortable, clean and light room. Breakfast buffet offered wide choice.
  • Mt
    Ireland Ireland
    Great location staff friendly and courteous and helpful
  • Natalia
    Netherlands Netherlands
    Great location - between new center with museums and shops, and old town with great bars. Comfortable rooms. Very helpful staff. Good bar downstairs for snack and drinks.

Hotel surroundings

Facilities of Hotel Mercure Jardines de Albia
Great facilities! Review score, 8.7

Most popular facilities

  • Private parking
  • Free WiFi
  • Spa and wellness centre
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

View

  • Inner courtyard view

Outdoors

  • Outdoor furniture
  • Terrace

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is needed) and costs € 20 per day.

  • Parking garage
  • Accessible parking

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Baby safety gates
  • Board games/puzzles

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box

General

  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Wellness

  • Fitness/spa locker rooms
  • Spa/wellness packages
  • Spa facilities
  • Body treatments
  • Beauty Services
  • Hammam
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre

Languages spoken

  • German
  • English
  • Spanish
  • French

House rules
Hotel Mercure Jardines de Albia takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubRed 6000Cash

The fine print
Need-to-know information for guests at this property

Please note that spa services at this property are not available on Sundays or public holidays.

Please contact the hotel in advance to book a spa appointment. You can use the Special Requests box when booking or contact the property.

License Number: H-BI-01144

BILBAO LOW EMISSION ZONE

Weekdays, Monday to Friday, between 7.00 a.m. and 8.00 p.m.

*National vehicles with a B sticker or without a sticker and all foreign vehicles (without exception) must notify the hotel in advance and give their Vehicle registration number in order to enter the LEZ (ZBE). Compulsory from 15 September 2024.

FAQs about Hotel Mercure Jardines de Albia

  • Yes, Hotel Mercure Jardines de Albia is popular with guests booking family stays.

  • Hotel Mercure Jardines de Albia is 650 yards from the centre of Bilbao. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hotel Mercure Jardines de Albia is from 14:00, and check-out is until 12:00.

  • Hotel Mercure Jardines de Albia offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Hammam
    • Body treatments
    • Fitness/spa locker rooms
    • Spa/wellness packages
    • Beauty Services
    • Spa facilities
  • The prices at Hotel Mercure Jardines de Albia may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Hotel Mercure Jardines de Albia include:

    • Double
    • Triple
    • Twin
    • Quadruple
  • Guests staying at Hotel Mercure Jardines de Albia can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Buffet