This 4-star hotel in Düsseldorf features spa facilities and on-site parking. It is a 15-minute train journey from Düsseldorf city center. Am Seestern Underground Station is directly opposite. All of the air-conditioned rooms at the Novotel Düsseldorf City West have free Wi-Fi internet, cable TV and a refrigerator. Spa facilities at the Novotel Düsseldorf's spa include a sauna and fitness studio. Guests can enjoy Mediterranean specialties in the NOVO² restaurant. The bar serves a variety of drinks. Meals and drinks can be enjoyed on the terrace during the summer.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Breakfast Info

American, Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.8
Facilities
7.6
Cleanliness
8.0
Comfort
7.9
Value for money
7.6
Location
7.8
Free Wifi
8.1
Select topics to read reviews:

Guests who stayed here loved

  • Zoran
    Serbia Serbia
    The whole stuff (restaurant, front desk, cleaners...) are very kind and helpful, they are the ones who are elevating the experience of stay. Breakfast is great. Location is great and there is a tram station in a less than 50 meters away. My...
  • Abdulhadi
    Germany Germany
    The staff was friendly! And I didn't expect to experience that in Germany!. Thank you so much ❤️
  • İpek
    Turkey Turkey
    This is my second time in this hotel, ı am here for business, the location is very good if you re here for the exhibition & fairs. The room & the bathroom are big enough and so clean, beds are co comfortable that you never want to get up. We did...
  • Harpreet
    Netherlands Netherlands
    Overall had a very good experience. The breakfast was amazing and the rooms were neat and clean. They also have a small play area near the reception for kids to play.
  • Harro
    Netherlands Netherlands
    Breakfast was excellent. Sauna was open till 22:00. Metro near. And of course, Dusseldorf is a beautiful city!
  • Carton
    Ireland Ireland
    The staff at the hotel are exceptionally nice and very helpful. We have stayed there many times over the years and hopefully will be back again next year.
  • Mc29
    United Kingdom United Kingdom
    Nice hotel to stay. Located in the quiet area of Dusseldorf with a lot of restaurants around.
  • Greg
    United Kingdom United Kingdom
    Friendly staff, a free beer on arrival, free lemon water in the lobby. Currywurst was delicious, cracking city. 2 minute walk to the tram which took ten minutes to the Altstadt
  • Mc29
    United Kingdom United Kingdom
    Nice hotel, close to the tram station. We were staying to watch EURO24 and it is only 45min walk to the Dusseldorf football arena.
  • Sumic
    Germany Germany
    Was totally happy with the room Staff are absolutely great & so friendly. They come across so natural Location of hotel fairly central Lovely restaurant and the bar has a lovely comfortable atmosphere

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hi I have a 2 week reservation in October for work and wanted to know if the rooms have an iron please ?

    Dear, You can always borrow an iron and an ironing board at the reception free of charge.
    Answered on 11 September 2020
  • I need a single room

    When do you need the roo, please? Regards Novotel
    Answered on 15 January 2020
  • Is there an indoor pool ,if yes there is an additional charge for that ?

    We do not have a pool.
    Answered on 7 February 2020
  • Are there please tripple rooms? For two adults and a child? Thank you

    All rooms are equipped with a double and a sofa bed.
    Answered on 13 January 2020
  • You mention that due to Corona, the sauna and gym are not accessible, is it still the case now (11/2021) ? Thanks

    Dear Sir or Madam, our sauna and gym has open, so you can joy it. Kind Regard Lisa Rajkovic
    Answered on 4 November 2021
  • Can I park for free at the hotel site?

    Dear Sir or Madam, The parking cost 20,00€ per car and 24 hours. Kind Regards Lisa Rajkovic / Reservation Agent / Novotel
    Answered on 12 April 2022
  • Still looking?

Hotel area info

Restaurants
1 Restaurant On Site

  • novo2
    • Cuisine
      International • European
    • Open for
      Breakfast

Amenities of Novotel Düsseldorf City West

Most popular amenities
  • Private Parking
  • Free Wifi
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Terrace
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Fruit
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
Wifi is available in the rooms and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs € 24 per day.
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Lockers
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe
General
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Soundproof
  • Laptop safe
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Fan
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Fitness
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • French

House rules
Novotel Düsseldorf City West takes special requests – add in the next step!

Check-in
From 3:00 PM
Check-out
From 1:00 AM to 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children over 16 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

16+ years
Extra bed upon request
€ 31 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardDiners ClubMaestroEC-CardCash

The fine print
Must-know information for guests at this property

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Novotel Düsseldorf City West

  • Check-in at Novotel Düsseldorf City West is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Novotel Düsseldorf City West include:

    • Double
  • Novotel Düsseldorf City West has 1 restaurant:

    • novo2
  • Novotel Düsseldorf City West offers the following activities/services (charges may apply):

    • Fitness center
    • Sauna
    • Fitness
  • Guests staying at Novotel Düsseldorf City West can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • American
    • Buffet
  • Novotel Düsseldorf City West is 2.3 miles from the center of Düsseldorf. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Novotel Düsseldorf City West may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.