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This tropical hotel is located next to Costa Rica's Arenal Volcano, 3.7 mi from La Fortuna. It offers a natural hot spring, outdoor adventure activities, a luxurious spa and scenic volcano views. The air-conditioned rooms and villas at Los Lagos Spa & Resort Thermal Experience are spacious and comfortable and feature scenic views. All have cable TV, a mini-bar and safe. Villas have a kitchenette and lounge. The standard and superior rooms are set in different areas of the property. The hotel’s Los Lagos Spa & Resort Thermal Experience features gourmet, tropical dishes made with local produce. You can also enjoy a cocktail at the relaxing swim-up Lemnos Wet Bar by the seasonal outdoor pool. The hotel organizes many activities, from canopy tours on wire cables in the trees, to visits to frog, butterfly and crocodile farms. A 1.7 mi walk takes you to a breathtaking viewpoint of the volcano. Los Lagos is less than 6.2 mi from Arenal Lake. Juan Santmaria International Airport is just over 2 hours’ drive away.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.4)

Breakfast Info

Continental, Vegetarian, American, Buffet

Free Parking Available On Site

Activities:

Spa

Canoeing

Hiking


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Availability

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Room Type
Number of guests
 
2 full beds
2 queen beds
and
2 futon beds
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Guest reviews

Categories:

Staff
9.2
Facilities
9.3
Cleanliness
9.4
Comfort
9.3
Value for money
9.0
Location
9.4
Free Wifi
8.3

Select topics to read reviews:

Guests who stayed here loved

  • Farha
    Canada Canada
    Very beautiful place unfortunately weather was really bad, it was raining constantly, we couldn't see the volcano. None the less, the hotel was beautiful. Beautiful big room, shower had the best water pressure of our trip.
  • Mikela
    United States United States
    Our second time staying at Los Lagos, and we are already dreaming of our return to Costa Rica and coming back! The service, hospitality, and delicious food are some of the highlights outside of the lush landscape. We LOVED the breakfast options,...
  • Carol
    United States United States
    We have stayed here before. A lot of food options, spa for massages, the thermal pools and if your room is too far from the amenities to walk, you can get the internal shuttle. Free breakfast buffet. Close to town, waterfall, hanging bridges and...
  • Hailey
    United States United States
    The springs were absolutely amazing, the swim up bar, comfy rooms, great service and an excellent restaurant.
  • Stephan
    United States United States
    The grounds were amazing, both the variety of hot springs options and the trails. Food was also very good Room and grounds were immaculate.
  • Tessa
    Canada Canada
    It was a beautiful property, very well kept and nice facilities. Loved the pools and the food was very good.
  • Val
    Canada Canada
    Absolute best place and hotel we have ever been to as a family! It was the busiest week of the year, and the place seemed empty to us! If there was even one person in a pool, we would go to another. Almost all pools seemed empty all day - it was...
  • Wanderlustbong
    United States United States
    Great views Amazing thermal pools - lots of options Great spa
  • Julie
    United States United States
    Los Lagos offers a laid-back and peaceful atmosphere, making it a great choice for those looking to relax and enjoy nature. There is a restaurant, bar and gift shop.It’s a great option for those looking for a full-service resort with a mix of...
  • Lori
    United States United States
    Comfortable beds, large rooms, clean, friendly people. Several pools, hot spas

Area info

Restaurants
1 Restaurant On Site

  • Restaurante las Palmas
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly

Resort facilities at Los Lagos Spa & Thermal Resort Experience
Great facilities! Review score, 9.3

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Spa
  • Family rooms
  • Airport shuttle
  • Restaurant
  • Hot spring bath
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • Landmark view
  • Mountain view
  • Garden view
  • View

Outdoors

  • Balcony
  • Terrace
  • Garden

Kitchen

  • Refrigerator

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Cooking class
    Additional chargeOff-site
  • Walking tours
    Additional charge
  • Hiking
  • Canoeing
    Additional charge

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar

Internet
Wifi is available in public areas and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

    Front Desk Services

    • Invoice provided
    • Private check-in/out
    • Concierge
    • Tour desk
    • 24-hour front desk

    Cleaning Services

    • Daily housekeeping
    • Suit press
      Additional charge
    • Laundry
      Additional charge

    Business Facilities

    • Business center
      Additional charge
    • Meeting/Banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • Key card access
    • Safe
      Additional charge

    General

    • Shuttle service
      Additional charge
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Wake-up service
    • Family rooms
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Wake-up service/Alarm clock
    • Room service

    Accessibility

    • Entire unit wheelchair accessible
    • Entire unit located on ground floor

    Outdoor swimming pool
    Free!

    • Open all year
    • Pool with view
    • Shallow end
    • Pool/Beach towels
    • Pool bar

    Spa

    • Kids' pool
    • Spa/Wellness packages
    • Spa facilities
    • Beach chairs/Loungers
    • Waterslide
    • Hot spring bath
    • Spa
      Additional charge

    Languages Spoken

    • English
    • Spanish

    House rules
    Los Lagos Spa & Thermal Resort Experience takes special requests – add in the next step!

    Check-in
    From 3:00 PM to 11:00 PM
    Check-out
    From 6:00 AM to 12:00 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are allowed on request. Charges may apply.
    Accepted payment methods
    American ExpressVisaMastercardCash

    The fine print
    Must-know information for guests at this property

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

    Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

    Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    FAQs about Los Lagos Spa & Thermal Resort Experience

    • Yes, Los Lagos Spa & Thermal Resort Experience is popular with guests booking family stays.

    • Guests staying at Los Lagos Spa & Thermal Resort Experience can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

      Breakfast option(s) include:

      • Continental
      • Vegetarian
      • American
      • Buffet
    • Los Lagos Spa & Thermal Resort Experience is 3.1 miles from the center of Fortuna. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Los Lagos Spa & Thermal Resort Experience include:

      • Double
    • Los Lagos Spa & Thermal Resort Experience offers the following activities/services (charges may apply):

      • Spa
      • Hiking
      • Canoeing
      • Spa/Wellness packages
      • Hot spring bath
      • Spa facilities
      • Cooking class
      • Walking tours
      • Swimming pool
    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • The prices at Los Lagos Spa & Thermal Resort Experience may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Check-in at Los Lagos Spa & Thermal Resort Experience is from 3:00 PM, and check-out is until 12:00 PM.

    • Los Lagos Spa & Thermal Resort Experience has 1 restaurant:

      • Restaurante las Palmas