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Attractively situated in the El Poblado district of Medellín, Heiss Hotel is situated 800 metres from El Poblado Park, 1.2 km from Lleras Park and 6.1 km from Laureles Park. Each accommodation at the 4-star hotel has city views, and guests can enjoy access to a fitness centre and to a garden. The hotel also features free WiFi as well as a paid airport shuttle service. The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Speaking English and Spanish at the 24-hour front desk, staff are ready to help around the clock. Plaza de Toros La Macarena is 6.1 km from Heiss Hotel, while Explora Park is 8.1 km from the property. Olaya Herrera Airport is 2 km away.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
8.9
Facilities
8.4
Cleanliness
9.0
Comfort
9.0
Value for money
8.6
Location
9.2
Free WiFi
8.2

Select topics to read reviews:

Guests who stayed here loved

  • Alexander
    Panama Panama
    las habitaciones cómodas, limpias y la vista espectacular
  • Antonis
    Belgium Belgium
    The hotel was very modern, very clean and with all the necessary amenities
  • Karina
    Colombia Colombia
    Was a beautiful room , Great view ! Friendly staff , I received a cookie when I was leaving 🥰 and overall everything was clean , organized and comfortable. I really Recommend it ‼️
  • Oliver
    Austria Austria
    The hotel is quite new, so everything's nice and clean. Location is great, close to everything but far enough to have a bit of silence at night. Staff is super friendly and helpful.
  • Jean
    United Kingdom United Kingdom
    Everything was great thank you! The hotel was modern and beautiful. The room was great although slightly small. Bathroom was gorgeous. Location was useful, nearby some restaurants and about a 15 min walk to El poblado
  • Gül
    Germany Germany
    the location was very central, cafe 11.11 was great for breakfast
  • Lisa
    Canada Canada
    Great stafff. They were able to get us into our room early which was appropriate after a long travel day
  • Jonas
    Germany Germany
    The room itself was modern and well-equipped, with a spacious balcony that offered a great spot to relax. I also appreciated the practical layout of the bathroom, with the shower and toilet separated for added convenience. The location was...
  • Mario
    United States United States
    It’s a new hotel everything was new , I like the security features elevators won’t move without the key tapping that’s great the bed was nice and comfortable, nice pillows, sheet , lot of hot water
  • Amanda
    New Zealand New Zealand
    Very new hotel in good location. Room was small but well designed in a very modern way and very comfortable. Staff were helpful.

Hotel surroundings

Facilities of Heiss Hotel
Great facilities! Review score, 8.4

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Fitness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Lift
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower

Bedroom

  • Linen

View

  • City view

Outdoors

  • Garden

Kitchen

  • Coffee machine

Room Amenities

  • Clothes rack

Pets
Pets are allowed. Charges may be applicable.

Living Area

  • Desk

Media & Technology

  • Flat-screen TV

Food & Drink

  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Services

  • Airport shuttle
    Additional charge
  • 24-hour front desk

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security
  • Safety deposit box

General

  • Air conditioning
  • Non-smoking throughout
  • Soundproof rooms
  • Lift
  • Non-smoking rooms

Wellness

  • Fitness centre

Languages spoken

  • English
  • Spanish

House rules
Heiss Hotel takes special requests - add in the next step!

Check-in
From 15:00 to 23:00
Check-out
Available 24 hours
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
American ExpressVisaMaestroCash
Parties
Parties/events are not allowed

The fine print
Need-to-know information for guests at this property

We would like to inform you that we are in the process of construction to improve our facilities and services. Due to these improvements, the wet area, bar and restaurant are currently not in operation.

This property will not accommodate hen, stag or similar parties.

License number: 210165

FAQs about Heiss Hotel

  • Heiss Hotel offers the following activities / services (charges may apply):

    • Fitness centre
  • Check-in at Heiss Hotel is from 15:00, and check-out is until 12:00.

  • Room options at Heiss Hotel include:

    • Double
  • The prices at Heiss Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Heiss Hotel is 1.6 miles from the centre of Medellín. All distances are measured in straight lines. Actual travel distances may vary.