Get the celebrity treatment with world-class service at Elcielo Hotel Luxury Medellin

Elcielo Hotel Luxury Medellin has an outdoor swimming pool, fitness centre, a terrace and restaurant in Medellín. Featuring a bar, the 5-star hotel has air-conditioned rooms with free WiFi. The accommodation features room service, a 24-hour front desk and organising tours for guests. At the hotel, rooms come with a desk. The rooms at Elcielo Hotel Luxury Medellin are fitted with a flat-screen TV with satellite channels and a safety deposit box. There is an in-house snack bar and guests can also make use of the business area. Popular points of interest near the accommodation include El Poblado Park, Lleras Park and Linear Park President. Olaya Herrera Airport is 3 km from the property.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Medellín, this hotel has an excellent location score of 9.5


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest review summary
Guests commended the friendly and <b>helpful staff</b> and appreciated the hotel's prime <b>location</b>. However, <b>room comfort</b> was a concern due to limited space and amenities. The restaurant received mixed reviews with some praising the dining experience while others noted service issues.
This is an automated summary based on 20 reviews from the past 12 months.
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Select topics to read reviews:

Staff
9.3
Facilities
9.1
Cleanliness
9.5
Comfort
9.8
Value for money
8.4
Location
9.5
Free WiFi
8.0
High score for Medellín

Hotel surroundings

Restaurants
1 restaurant on site

  • Bistro
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan

Facilities of Elcielo Hotel Luxury Medellin
Great facilities! Review score, 9.1

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Fitness centre
  • Spa and wellness centre
  • Restaurant
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Bar
  • Breakfast

Bathroom

  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet
  • Extra long beds (> 2 metres)

View

  • City view

Outdoors

  • Sun terrace
  • Terrace

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Video
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Reception services

  • Invoice provided
  • Concierge service
  • Tour desk
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Business centre

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box

General

  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Lift
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Shallow end
  • Sun loungers or beach chairs

Wellness

  • Fitness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Spa and wellness centre
    Additional charge
  • Solarium
  • Fitness centre

Languages spoken

  • English
  • Spanish

House rules
Elcielo Hotel Luxury Medellin takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 12 years
Extra bed upon request
COP 50,000 per child, per night
13+ years
Extra bed upon request
COP 100,000 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubMaestroCash is not accepted

The fine print
Need-to-know information for guests at this property

People traveling to Colombia with children under 18 years of age are required to present the child's birth certificate and a photo ID (passport for international guests) during check-in. If the visitor is a relative or legal guardian of the child, a notarized consent of travel signed by both parents must be presented, along with photocopies of their IDs. If only one parent is traveling with their child, a notarized travel consent signed by the absent parent must be presented. Visitors planning to travel to Colombia with children should consult with the Colombian consulate prior to travel.

Please note that when booking 3 rooms or more, different policies and additional supplements may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Please note that the property doesn't accept reservations with credit cards from other people. The credit card holder must be the same person as the holder of the reservation.

For your safety, the entrance of any guest who has not been identified during the reservation process, or not registered at check in, will be prohibited.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Elcielo Hotel Luxury Medellin in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 88645

FAQs about Elcielo Hotel Luxury Medellin

  • The prices at Elcielo Hotel Luxury Medellin may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Elcielo Hotel Luxury Medellin is 2 miles from the centre of Medellín. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Elcielo Hotel Luxury Medellin include:

    • Double
  • Check-in at Elcielo Hotel Luxury Medellin is from 15:00, and check-out is until 12:00.

  • Elcielo Hotel Luxury Medellin offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Solarium
    • Fitness
    • Swimming Pool
    • Public Bath
  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Elcielo Hotel Luxury Medellin has 1 restaurant:

    • Bistro