The Renaissance Lucerne Hotel is a modern 5-star hotel in a historic city palace, 3 minutes' walk from Lucerne Train Station and 656 feet from Lake Lucerne. It features a South American Restaurant and Bar. Free WiFi is featured throughout the property. The tastefully furnished, nonsmoking rooms feature ornamental ceiling decoration and warm-toned interiors. They come with air conditioning and soundproofed windows. Every room at the Renaissance Lucerne is equipped with USB wall plugs, a mini-fridge, tea and coffee facilities (hot water kettle and a coffee machine). At Pacifico Restaurant, guests can enjoy South American-inspired cuisine with ever-popular Fajitas, home-smoked Spare Ribs and the best steaks in town. A selection of classic drinks and the hotel's own cocktail creations in special sizes are served at Boca Grande Bar & Lounge. Guests can unwind in the lounge with a spacious seating area, coffee machine, PC, library, free WIFI, vending machine. Renaissance Lucerne Hotel features a 24-hour reception.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Renaissance Hotels & Resorts
Hotel chain/brand
Renaissance Hotels & Resorts

Property highlights

Located in the heart of Lucerne, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, American, Buffet


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
9.0
Facilities
8.2
Cleanliness
8.6
Comfort
8.9
Value for money
7.5
Location
9.4
Free Wifi
8.8
Select topics to read reviews:

Guests who stayed here loved

  • Linton
    United States of America United States of America
    Staff is excellent, good sized room, great location. Great big large televisions.
  • Ernie
    United States of America United States of America
    Very convenient to train station. Was upgraded to larger room as part of Marriott bonvoy program.
  • Britton
    United States of America United States of America
    The staff was extremely helpful with our arrival and they also upgraded our room on behalf of our honeymoon. Service was extremely impeccable and this was a lovely stay.
  • L
    Leticia
    United States of America United States of America
    Everything reached my expectations Love the n espresso machine, coffee and tea selection. Loved the Lounge, vending machine, etc So convenient to that it was so closed to the train station.
  • Maury
    United States of America United States of America
    Comfortable room and bed, very convenient location (three minute walk to the main train station and just across the street from a stellar bakery), 24 hour reception made for an easy late night check-in, friendly (for Switzerland) and efficient staff.
  • Adeel
    United Arab Emirates United Arab Emirates
    staff, rooms, washrooms, location and great breakfast
  • Teresa
    Australia Australia
    Perfect location and pictures of room were spot on
  • Yipeng
    Poland Poland
    very good location, near the main landscape. The facility of the hotel is new and good condition, the people who working in the hotel are very nice.
  • Khomotso
    South Africa South Africa
    easy to find within short distance and the 'old town" and got room upgrade. Great selection for breakfast
  • Rosanna
    Australia Australia
    The property, was central yet quiet and the staff were very friendly and helpful. I would definitely go back!

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Does the standard room fit a baby cot?

    Yes, it does.
    Answered on 28 February 2023
  • Is the restaurant Pacifico still open for hotel guests?

    Restaurant Pacifico will be open for hotel guests for breakfast and dinner daily.
    Answered on 30 March 2021
  • We have 2 very small dogs with us. do you allow for dogs?

    We would like to thank you for your interest in the Renaissance Lucerne Hotel. We don't allow pets in our hotel.
    Answered on 2 October 2022
  • Do you have A/C in your rooms ?

    Yes, we do. All our guestrooms are equipped with state-of-the-art air-conditioning system.
    Answered on 28 June 2022
  • Do you have twin bed rooms

    thank you for your message Yes, we have twin beds kind regards, Renaissance lucerne hotel
    Answered on 20 September 2023
  • Lovely Hotel with great reviews . . . do you have any rooms with bath TUBS?

    Dear guest Thank you for your request. We are happy that you liked our hotel. All our rooms have wals in showers, there are unfortunately no bathtub..
    Answered on 18 March 2022
  • Still looking?

Hotel area info

Restaurants
1 Restaurant On Site

  • Pacifico
    • Cuisine
      Mexican
    • Open for
      Breakfast • Lunch • Dinner
    • Dietary options
      Vegetarian

Amenities of Renaissance Lucerne Hotel
Great facilities! Review score, 8.2

Most popular amenities
  • Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Facilities for disabled guests
  • Room service
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Bicycle rental
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Temporary art galleries
    Additional chargeOff-site
  • Hiking
    Off-site
  • Skiing
    Off-site
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
Internet
Wifi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is needed) and costs CHF 15 per day.
  • Street parking
Transportation
  • Public transit tickets
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Business center
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Car rental
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Portuguese

House rules
Renaissance Lucerne Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free
2 - 11 years
Extra bed upon request
CHF 60 per child, per night
12+ years
Extra bed upon request
CHF 100 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print
Must-know information for guests at this property

Please note that guests booking a rate where prepayment is needed will receive a link after booking to pay the prepayment.

Please note that Single Currency Credit Cards (UnionPay logo only) cannot be accepted for reservations.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Renaissance Lucerne Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Renaissance Lucerne Hotel

  • The prices at Renaissance Lucerne Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Renaissance Lucerne Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Renaissance Lucerne Hotel include:

    • Double
    • Suite
    • Twin
  • Renaissance Lucerne Hotel has 1 restaurant:

    • Pacifico
  • Renaissance Lucerne Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Hiking
    • Skiing
    • Golf course (within 2 miles)
    • Bike tours
    • Fitness
    • Temporary art galleries
    • Tour or class about local culture
    • Happy hour
    • Bicycle rental
    • Walking tours
  • Guests staying at Renaissance Lucerne Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet
  • Renaissance Lucerne Hotel is 1,800 feet from the center of Lucerne. All distances are measured in straight lines. Actual travel distances may vary.