Balneo Complex & Spa Aquatonik is located in Velingrad, the spa capital of the Balkans. Located near Kleptuza Lake, it offers free usage of the spa's aquatonic mineral water pool, sauna, ice room and steam baths. Fitted with free Wi-Fi, the modern air-conditioned rooms all come with a TV, sofa bed and mini-bar. Bathrooms are equipped with a bathtub. The wellness center also includes a Dr. Kneipp path and fitness center. There is also a center for physical and rehabilitation medicine. Guests can also take part in train adventures, horse riding, or forest trekking excursions. Several restaurants and bars are available on-site for guests' dining pleasure.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.7)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 king bed
1 full bed
and
1 sofa bed
1 full bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
9.2
Facilities
8.8
Cleanliness
9.0
Comfort
8.9
Value for money
8.6
Location
8.7
Free Wifi
9.0

Select topics to read reviews:

Guests who stayed here loved

  • Petko
    Bulgaria Bulgaria
    The spa facilities were great. Clean, huge selection of different saunas, pools and activities.
  • Kiril
    Bulgaria Bulgaria
    Very nice pools and spa, good breakfast and dinner. Great staff. :)
  • Kristin
    the United States the United States
    we really liked all the spa facilities. could use some fixing and upkeep though.
  • Vladislav
    Bulgaria Bulgaria
    Nice and clean indoor pools with warm mineral water. Nice outdoor pool. The room was very clean and spacious. There was a nice variety of meals for breakfast.
  • Tsvetelina
    the United States the United States
    The hotel is beautiful and clean; the rooms are spacious; the spa is amazing and we spent a lot of time there.
  • Lari
    the Philippines the Philippines
    I like the the breakfast it's very tasty foods and comfy restaurant really good stuff. And the pool a lot of activities really good... Nice to go back another summer 🥰
  • Daniel
    Bulgaria Bulgaria
    The SPA is really good. Rooms are comfortable and food is also nice.
  • Yasen
    Bulgaria Bulgaria
    The SPA is very good, the hotel is quiet, the staff is nice
  • Terri
    the United Kingdom the United Kingdom
    Excellent spa facilities, just what we needed, shame we were only there for one night. Breakfast was a good selection of buffet with lots of different hot and cold options. We actually decided to have our evening meal in the hotel too, choice of...
  • Suzana
    the United Kingdom the United Kingdom
    I booked this place for my parents and their friends they all liked their little break and was happy with the service they have received

Hotel area info

Restaurants
1 Restaurant On Site

  • AquatoniK Restaurant
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic

Amenities of Balneo Complex & Spa Aquatonik
Great facilities! Review score, 8.8

Most popular amenities

  • 2 swimming pools
  • Spa
  • Free parking
  • Free Wifi
  • Restaurant
  • Family rooms
  • Fitness center
  • Airport shuttle
  • Facilities for disabled guests

Bathroom

  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Outdoors

  • Terrace

Room Amenities

  • Clothes rack

Activities

  • Cycling
    Off-site
  • Playground
  • Tennis court
    Additional charge

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone

Food & Drink

  • Breakfast in the room
  • Minibar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

  • Parking garage
  • Accessible parking

Front Desk Services

  • Baggage storage
  • 24-hour front desk

Entertainment & Family Services

  • Outdoor play equipment for kids
  • Indoor play area
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • Safe

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

2 swimming pools

Pool 1 – indoorFree!

  • Open all year

Pool 2 – outdoorFree!

  • Open all year

Spa

  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Solarium
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • Bulgarian
  • English
  • Russian

House rules
Balneo Complex & Spa Aquatonik takes special requests – add in the next step!

Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
7 - 12 years
Extra bed upon request
BGN 25 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardMaestroCash

The fine print
Must-know information for guests at this property

Please note that the mineral pool is aquatonic and it is not appropriate for swimming.

License number: PK-19-10442

FAQs about Balneo Complex & Spa Aquatonik

  • The prices at Balneo Complex & Spa Aquatonik may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Balneo Complex & Spa Aquatonik include:

    • Twin/Double
    • Double
  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Balneo Complex & Spa Aquatonik has 1 restaurant:

    • AquatoniK Restaurant
  • Balneo Complex & Spa Aquatonik offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Playground
    • Tennis court
    • Solarium
    • Swimming pool
  • Yes, there's a hot tub. You can find out more about this and the other facilities at Balneo Complex & Spa Aquatonik on this page.

  • Guests staying at Balneo Complex & Spa Aquatonik can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Buffet
  • Yes, Balneo Complex & Spa Aquatonik is popular with guests booking family stays.

  • Balneo Complex & Spa Aquatonik is 2.1 miles from the center of Velingrad. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Balneo Complex & Spa Aquatonik is from 3:00 PM, and check-out is until 12:00 PM.