Reliable info:
Guests say the description and photos for this property are very accurate.

42 km from The Wonderful Bridges in Pamporovo, Complex Nero offers accommodation with access to a sauna, hot tub and fitness room. Boasting a 24-hour front desk, this property also provides guests with a picnic area. There is a restaurant serving local cuisine, free private parking and an electric vehicle charging station. At the aparthotel, the units come with a wardrobe and a flat-screen TV. Featuring a private bathroom with a shower and a hair dryer, units at the aparthotel also have free WiFi, while some rooms also offer a terrace. At the aparthotel, the units have bed linen and towels. Guests at the aparthotel can enjoy a buffet or a continental breakfast. There is a coffee shop, and packed lunches are also available. Complex Nero also features an indoor pool and a steam room for guests to relax in. For guests with children, the accommodation provides an indoor play area. Skiing and hiking can be enjoyed nearby, while a car rental service and ski storage space are also available on-site. Devil's Throat Cave is 50 km from Complex Nero. Plovdiv International Airport is 69 km from the property, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Pamporovo, this property has an excellent location score of 8.6

Breakfast info

Continental, Buffet

Free private parking available on-site


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 sofa bed
and
1 large double bed
Bedroom
1 double bed
Living room
1 sofa bed
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Living room
1 sofa bed
1 large double bed
or
2 single beds
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Guest reviews

Categories:

Staff
8.8
Facilities
8.4
Cleanliness
8.8
Comfort
8.8
Value for money
8.5
Location
8.6
Free WiFi
8.9

Select topics to read reviews:

Guests who stayed here loved

  • Dragos
    Romania Romania
    Parking has many spaces; it is clean, room temperature can be as hot as you want.
  • Cengi̇z
    Turkey Turkey
    The facilities ,hte breakfast are sufficient ,the view is wonderful. Thanks 👍
  • Mark
    Netherlands Netherlands
    The view is amazing. It was very clean. Value for money was fine. Friendly staff. Rooms look exactly like the pictures on the site.
  • Михаил
    Bulgaria Bulgaria
    Very clean, spacious and quiet apartment. I liked that there was bathroom for every bedroom. There was everything you need for your great stay. The staff was great.
  • Kiril
    United Kingdom United Kingdom
    We had no idea that we would have such a pleasant experience. Hotel Nero offered us a high level of service. The base is wonderful, the breakfast impeccable, and for the staff I have no words to describe their responsiveness. Always with a smile...
  • Sebastiyan
    Bulgaria Bulgaria
    The complex was very clean. The employees were very kind. The pool, saunas and the hot tub were regularly cleaned and the wellness centre was great. There is a bus which drives you to the ski pists, although they are not far from the hotel. The...
  • Sepulslay
    Bulgaria Bulgaria
    Great value for the price. The food in the restaurant is very good, including the breakfast. Nice pool, good size of the rooms, kids-area is also quite nice.
  • Adina
    Romania Romania
    Spacious apartment with all amenities including the kitchenette. Large common spaces, bar, kids playground, pool. The shuttle to Studenetz ski slope really useful
  • Δ
    Δημητριος
    Greece Greece
    Excellent hotel, pleasant stay, polite staff. Great stay!
  • Petar
    North Macedonia North Macedonia
    The breakfast was great. The staff was very kind.

Quality rating

Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Property surroundings

Restaurants
1 restaurant on site

  • Ресторант #1
    • Cuisine
      Local

Facilities of Complex Nero
Great facilities! Review score, 8.4

Most popular facilities

  • Indoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Restaurant
  • Skiing
  • Fitness centre
  • Airport shuttle
  • Bar

Parking
Free private parking is possible on site (reservation is not possible).

  • Electric vehicle charging station
  • Accessible parking

Internet
WiFi is available in all areas and is free of charge.

Kitchen

  • Cleaning products

Bedroom

  • Linen
  • Wardrobe or closet
  • Dressing room

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Media & Technology

  • Flat-screen TV
  • Cable channels
  • TV

Room Amenities

  • Socket near the bed
  • Clothes rack
  • Hardwood or parquet floors

Accessibility

  • Upper floors accessible by elevator

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Common areas

  • Shared lounge/TV area
  • Games room

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool

Wellness

  • Fitness
  • Spa lounge/relaxation area
  • Steam room
  • Hot tub/Jacuzzi
  • Fitness centre
  • Sauna

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Snack bar
  • Packed lunches
  • Bar
  • Restaurant

Activities

  • Live sport events (broadcast)
  • Tour or class about local culture
    Additional charge
  • Walking tours
    Additional charge
  • Ski school
  • Ski storage
  • Horse riding
    Additional chargeOff-site
  • Hiking
    Off-site
  • Table tennis
  • Skiing
  • Fishing
    Additional chargeOff-site

Services & Extras

  • Wake-up service

Outdoor & View

  • Garden view

Building characteristics

  • Detached

Transport

  • Car hire
  • Airport shuttle
    Additional charge

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • 24-hour front desk

Entertainment and family services

  • Indoor play area
  • Board games/puzzles

Cleaning services

  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Miscellaneous

  • Designated smoking area
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Non-smoking rooms

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • 24-hour security
  • Safety deposit box

Languages spoken

  • Bulgarian
  • German
  • English

House rules
Complex Nero takes special requests - add in the next step!

Check-in
From 15:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Accepted payment methods
VisaMastercardDiners ClubDiscoverCash
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Guests under the age of 18 can only check in with a parent or official guardian.

License number: Ч3-03М-34У-А0

FAQs about Complex Nero

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Complex Nero on this page.

  • The prices at Complex Nero may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Complex Nero is 700 yards from the centre of Pamporovo. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Complex Nero on this page.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • You can choose from a number of accommodation options at Complex Nero (subject to availability). These have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Check-in at Complex Nero is from 15:00, and check-out is until 12:00.

  • Yes, Complex Nero is popular with guests booking family stays.

  • Complex Nero offers the following activities / services (charges may apply):

    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Hiking
    • Skiing
    • Games room
    • Table tennis
    • Fishing
    • Horse riding
    • Walking tours
    • Swimming Pool
    • Tour or class about local culture
    • Spa lounge/relaxation area
    • Live sport events (broadcast)
    • Steam room
    • Fitness
  • You can choose from a number of accommodation options at Complex Nero (subject to availability). These can accommodate:

    • 3 guests
    • 5 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Complex Nero on this page.

  • Complex Nero has 1 restaurant:

    • Ресторант #1
  • Guests staying at Complex Nero can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

    Breakfast option(s) include:

    • Continental
    • Buffet