Experience culture authentically with a stay at these traditional Japanese-style accommodations. Sleep on the floor (on a futon roll) in a room furnished with tatami flooring and sliding doors. Guests can often expect access to a communal bath, plus a complimentary Japanese garment called a yukata.
This is our 3rd time to visit Karuizawa. We had a great dinner at fine dining Restaurant, all dishes are really great. Our Moms enjoyed very much for Mothers day. Reception is really helpful, he help reserve table for restaurant, and explained Onsen in detail. It is friendly for elders to use hot spring.
Lobby is mordern, with exquisite view. Villa with sloping roof feel ourselves in a forest gallery. We loved and definitely will stay here again.
the dinner was superb; all the staffs were very helpful eventhough not all of them can speak English
breakfast was excellent
room was very clean, eventhough I am not used to sleep on a futon bed
the soba tea and the snack in the room were very nice
the onsen was nice
Great dinner and breakfast, and extremely fairly priced! Kind, attentive staff, and nice little onsen to relax at the end of the day. The futons were also very very comfortable
Well furnished room, very comfortable and clean, all toiletries and slippers provided, coffee and tea with kettle available in room. Comfortable bed and pillows. Access to hot spring - able to walk from hotel room to Onsen.
Fantastic indoor onsen included in the ryokan. The whole atmosphere of the ryokan is fantastic, with a mini aquarium near the stairs, a stunning garden in the hallways leading to the onsen.
We love the wooden smell in the property. Everything inside are very clean and new. The property is very near to Hoshino Hot Spring Onsen, just 3 minutes driving. The description in Booking.com matches the property perfectly. Very easy to communicate with the owner via email.
We spent two nights in Hotel Tsuruya and we had very pleasant time, especially my 4.5 year old boy. The staffs were very warm and helpful. The room and onsen place were tidy and clean. My boy loves futon and the Japanese breakfast especially the rice and miso soup. Although this hotel is not that close to the train station, we had fabulous walking time, stomping on the snows and chasing around before and after dinner.
I'm a regular with booking.com for 10+ years n true onsens hopper and I must expressed this is 1 of those bad ryokans we have ever experienced!! Traditional old we can expect but toilet was dirty n service was zero.. food was bad unlike a real ryokan we were served western food for both nights! They still used kerosene as heater n whole ryokan was smelling of kerosene!! Utterly DISAPPOINTED n for the price we paid....it was really NOT WORTH IT AT ALL..
The hot spring is superb！Must try ！I went to the onsen twice during stay, morning and night to enjoy different scenes, both are lovely ！
Also, do not miss breakfast at the restaurant with a stunning panorama view of the Asama Mountain ！
Lai Ming
Family with young children
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