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Conveniently set in Hanoi, Hanoi Prime Garden Hotel & Spa provides air-conditioned rooms with free WiFi, private parking and room service. This 3-star hotel offers a terrace. The accommodation features a 24-hour front desk, a concierge service and currency exchange for guests. Guest rooms are equipped with a fridge, minibar, a kettle, a shower, a hairdryer and a desk. With a private bathroom equipped with a bidet and free toiletries, certain rooms at the hotel also offer a city view. The rooms in Hanoi Prime Garden Hotel & Spa are fitted with a flat-screen TV and slippers. Popular points of interest near the accommodation include Hanoi Old City Gate, Thang Long Water Puppet Theater and Hoan Kiem Lake. Noi Bai International Airport is 24 km away, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.6

Private parking available


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
1 extra-large double bed
1 single bed
and
1 extra-large double bed
2 extra-large double beds
and
2 bunk beds
2 extra-large double beds
and
2 bunk beds
2 extra-large double beds
and
1 bunk bed
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Guest reviews

Categories:

Staff
9.7
Facilities
8.8
Cleanliness
9.0
Comfort
8.9
Value for money
9.2
Location
9.6
Free WiFi
8.7
High score for Hanoi

Select topics to read reviews:

Guests who stayed here loved

  • Keall
    New Zealand New Zealand
    The staff were beyond lovely and super helpful. Tidy room and great location. Would recommend!
  • Sabian
    New Zealand New Zealand
    Front staff are incredibly friendly and nice - especially Amy. Great place! Comfy bed, great shower and close to everything. Had a great stay
  • David
    Ireland Ireland
    Perfect location right in the heart of the old town in Hanoi, very reasonable price
  • Dearbhla
    Ireland Ireland
    Very helpful last minute booking - amee the staff was lovely, very good location
  • Valentin
    Switzerland Switzerland
    Location in the middle of old quarter of Hanoi Staff really cute
  • Kendal
    United Kingdom United Kingdom
    Great staff thank you Amee she was lovely and a great host
  • Megumi
    Australia Australia
    They organized a taxi for return with good price, all staff are super friendly, excellent location!
  • Megumi
    Australia Australia
    They clean the room every time when you leave the key to the reception, also leave bottle of water each time which helps us a lot. Every staff member is helpful, nice and welcoming, gave us lots of recommendations on restaurants, massage etc.
  • Emily
    United Kingdom United Kingdom
    Great location and very friendly staff, amee was very helpful
  • Nayo
    United Kingdom United Kingdom
    Great location Very helpful staff Strong shower, lots of hot water Clean

Hotel surroundings

Facilities of Hanoi Prime Garden Hotel & Spa
Great facilities! Review score, 8.8

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Spa and wellness centre
  • Non-smoking rooms
  • Private parking
  • 24-hour front desk
  • Terrace
  • Room service
  • Lift

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Dressing room
  • Extra long beds (> 2 metres)

Outdoors

  • Outdoor fireplace
  • Terrace

Kitchen

  • Cleaning products
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Sofa bed
  • Clothes rack

Pets
Pets are allowed. No extra charges.

Activities

  • Bicycle rental
    Additional charge
  • Live music/performance
    Additional chargeOff-site
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge

Living Area

  • Sofa
  • Fireplace
  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Minibar

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible at a location nearby (reservation is needed) and costs VND 300,000 per day.

  • Valet parking
  • Accessible parking

Transport

  • Public transport tickets
    Additional charge

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security

General

  • Shuttle service
    Additional charge
  • Carbon monoxide detector
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/marble floor
  • Heating
  • Soundproofing
  • Private entrance
  • Car hire
  • Carpeted
  • Lift
  • Fan
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Entire unit wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator

Wellness

  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge

Languages spoken

  • English
  • Vietnamese

House rules
Hanoi Prime Garden Hotel & Spa takes special requests - add in the next step!

Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3+ years
Extra bed upon request
VND 250,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Free!Pets are allowed. No extra charges.
Accepted payment methods
VisaMastercardBankcardCash
Parties
Parties/events are not allowed

The fine print
Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.

FAQs about Hanoi Prime Garden Hotel & Spa

  • Check-in at Hanoi Prime Garden Hotel & Spa is from 14:00, and check-out is until 12:00.

  • Hanoi Prime Garden Hotel & Spa is 0.7 miles from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Hanoi Prime Garden Hotel & Spa is popular with guests booking family stays.

  • The prices at Hanoi Prime Garden Hotel & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hanoi Prime Garden Hotel & Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Massage
    • Spa/wellness packages
    • Walking tours
    • Couples massage
    • Tour or class about local culture
    • Neck massage
    • Live music/performance
    • Hand massage
    • Bike tours
    • Back massage
    • Bicycle rental
    • Head massage
    • Cooking class
    • Foot massage
    • Full body massage
  • Room options at Hanoi Prime Garden Hotel & Spa include:

    • Twin/Double
    • Suite
    • Triple
    • Family
    • Quadruple