Grand Mercure Hanoi
Grand Mercure Hanoi
- City view
- Garden
- Swimming Pool
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Safety deposit box
Get the celebrity treatment with world-class service at Grand Mercure Hanoi
Situated 600 metres from Vietnam Fine Arts Museum, Grand Mercure Hanoi offers 5-star accommodation in Hanoi and features a garden, a terrace and a bar. Located in the Dong Da district, the property provides guests with access to a sauna and a hot tub. The hotel has an outdoor swimming pool, fitness centre, karaoke and room service. The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. All rooms will provide guests with a wardrobe and a kettle. Grand Mercure Hanoi offers a buffet or continental breakfast. At the accommodation you will find a restaurant serving Chinese, French and Italian cuisine. Vegetarian, vegan and gluten-free options can also be requested. Languages spoken at the 24-hour front desk include German, English, French and Japanese. Popular points of interest near Grand Mercure Hanoi include Hanoi Temple of Literature, Ho Chi Minh Mausoleum and Imperial Citadel of Thang Long. Noi Bai International Airport is 24 km from the property, and the property offers a paid airport shuttle service.
Couples particularly like the location — they rated it 8.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Airport shuttle
- Family rooms
- Fitness centre
- Spa and wellness centre
- Non-smoking rooms
- 24-hour front desk
- Tea/coffee maker in all rooms
- Bar
Categories:
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Guests who stayed here loved
- Kevin
Singapore“Friendly, efficient, great staff, good food on the nd floor restaurant if you like local cuisine. Good room, comfortable bed.” - GGhanem
United Arab Emirates“The location is great Clean and great interior and room service” 
Hubert
Seychelles“Lovely clean room. Comfortable bed. Delicious breakfast.”- Karen
France“I loved my room. The bathroom and bath with the window AND the overall look of the room were just perfect. I also appreciated everything being so modern with all the switches. The breakfast was great and the staff was friendly. I also had a...” - Lynne
United Kingdom“We especially liked the executive lounge where the staff could not have been more welcoming. As 2 couples travelling together it was a great place to meet up at breakfast and before dinner.” - Ha
Netherlands“A new hotel near Quoc Tu Giam. Very friendly professional staffs. New, clean furniture and facilities. Comfort stay” 
Simone
Spain“Everything good, staff super nice, breakfast amazing, structure very good.”- Katherine
Italy“Rooms were great. Staff was exceptionall. Excellent value for money” 
Johanna
Australia“Facilities are fantastic. Staff are great. Best quality we experienced in all of Vietnam.”
Qian Singapore“The staffs were very kind and patient. We arrived at 6am, and informed that staff that we wish to check in. However, knowing that the check in time is 2pm, we did not hold much hope. They then got back to me and informed that they can provide me...”
Hotel surroundings
Restaurants2 restaurants on site
- LocAlly Restaurant
- CuisineChinese • French • Italian • Japanese • Korean • Pizza • Seafood • Sushi • Thai • Vietnamese • Local • Asian
- Dietary optionsVegetarian • Vegan • Gluten-free
- Cat Vi
- CuisineAsian
- Open forDinner
Facilities of Grand Mercure HanoiGreat facilities! Review score, 9.4
Most popular facilities
- Outdoor swimming pool
- Airport shuttle
- Family rooms
- Fitness centre
- Spa and wellness centre
- Non-smoking rooms
- 24-hour front desk
- Tea/coffee maker in all rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Bidet
- Additional toilet
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Bedroom
- Linen
- Wardrobe or closet
- Alarm clock
- Dressing room
View
- City view
Outdoors
- Terrace
- Garden
Kitchen
- Coffee machine
- Cleaning products
- Tumble dryer
- Electric kettle
- Refrigerator
Room Amenities
- Socket near the bed
- Clothes rack
Activities
- Cooking classAdditional charge
- Tour or class about local cultureAdditional charge
- Happy hourAdditional charge
- Karaoke
Living Area
- Seating Area
- Desk
Media & Technology
- Flat-screen TV
- Cable channels
- Telephone
- TV
Food & Drink
- Coffee house on site
- Wine/champagneAdditional charge
- Kid-friendly buffet
- Kid mealsAdditional charge
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
InternetNo internet access available.
ParkingNo parking available.
Reception services
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Entertainment and family services
- Babysitting/child services
Cleaning services
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopyingAdditional charge
- Business centre
- Meeting/banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
General
- Carbon monoxide detector
- Hypoallergenic
- Designated smoking area
- Air conditioning
- Wake-up service
- Hardwood or parquet floors
- Soundproofing
- Laptop safe
- Packed lunches
- Carpeted
- Soundproof rooms
- Lift
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Pants press
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
Accessibility
- Visual aids: Tactile signs
- Visual aids: Braille
- Emergency cord in bathroom
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
Outdoor swimming poolFree!
- Open all year
- All ages welcome
- Pool is on rooftop
- Pool/beach towels
- Sun loungers or beach chairs
Wellness
- Fitness/spa locker rooms
- Fitness
- Full body massage
- Spa/wellness packages
- Foot bath
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Facial treatments
- Beauty Services
- Sun loungers or beach chairs
- Hot tub/Jacuzzi
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- Fitness centre
- Sauna
Languages spoken
- German
- English
- French
- Japanese
- Korean
- Vietnamese
- Chinese
House rulesGrand Mercure Hanoi takes special requests - add in the next step!
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
The fine printNeed-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Grand Mercure Hanoi
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Guests staying at Grand Mercure Hanoi can enjoy a highly-rated breakfast during their stay (guest review score: 9.5).
Breakfast option(s) include:
- Continental
- Buffet
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Grand Mercure Hanoi offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Hot tub/Jacuzzi
- Sauna
- Massage
- Karaoke
- Facial treatments
- Tour or class about local culture
- Spa lounge/relaxation area
- Fitness/spa locker rooms
- Spa facilities
- Beauty Services
- Fitness
- Cooking class
- Body scrub
- Swimming Pool
- Spa/wellness packages
- Happy hour
- Steam room
- Foot bath
- Body treatments
- Full body massage
- Body wrap
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Grand Mercure Hanoi has 2 restaurants:
- Cat Vi
- LocAlly Restaurant
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Grand Mercure Hanoi is 1.2 miles from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.
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Check-in at Grand Mercure Hanoi is from 14:00, and check-out is until 12:00.
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Yes, there is a hot tub. You can find out more about this and the other facilities at Grand Mercure Hanoi on this page.
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The prices at Grand Mercure Hanoi may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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Room options at Grand Mercure Hanoi include:
- Double
- Suite
- Twin
- Triple
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Yes, Grand Mercure Hanoi is popular with guests booking family stays.
