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Steps away from the Lake Michigan and the luxury shops, dining and entertainment on the Magnificent Mile, this all-glass triangular hotel is located in downtown Chicago and features upscale on-site restaurants and scenic views of the city. Free WiFi is available in public areas. Every room at Swissotel Chicago provides a flat-screen LCD TV and an oversize work space with a desk and ergonomic chair. An in-room safe and coffee maker are also included. Guests can choose from an array of classic American fare from the breakfast buffet at The Palm. The Palm features premium prime beef and traditional Italian fare for lunch and dinner. For a more casual experience, the lobby lounge, Amuse, serves small plates and cocktails in a vibrant setting. The hotel also offers 65,000 square feet of meeting space. Millennium Park and the Art Institute of Chicago are both less than a mile away from the hotel. Navy Pier is a 7-minute drive away.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Swissôtel Hotels & Resorts
Hotel chain/brand
Swissôtel Hotels & Resorts

Property highlights

Located in the heart of Chicago, this hotel has an excellent location score of 9.3

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Private parking at the hotel


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Availability

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Room Type
Number of guests
 
1 king bed
1 king bed
or
2 full beds
2 full beds
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
8.7
Facilities
8.7
Cleanliness
9.0
Comfort
9.1
Value for money
8.0
Location
9.3
Select topics to read reviews:

Guests who stayed here loved

  • B
    Betrice
    United States of America United States of America
    It was very clean and the staff was very professional and friendly.
  • Elba
    United States of America United States of America
    Great location and room with a river view was great and super spacious. Photo added from room view
  • Emily
    United States of America United States of America
    The location is right in the heart of downtown with easy access to the riverwalk.
  • Wendy
    United States of America United States of America
    I liked the elavators. The floor we were on, the view from our room.
  • Margo
    United States of America United States of America
    We had a wonderful stay. The room was great with amazing views of the river and the lake. It was very clean, the bed was comfy. The staff were great and saw to our every need. It is located in the best part of town. We could walk to almost...
  • Wendy
    United States of America United States of America
    Everyone was very nice and accommodating. Bed was very comfortable.
  • Anna
    United States of America United States of America
    This was an amazing experience! I had a view of the lake AND the river! Absolutely incredible. Will be staying here again.
  • Gpet24
    United States of America United States of America
    Room had a nice view, was clean and great location.
  • Nancy
    United States of America United States of America
    Everything was perfect, but the gym wow! The Hotel is very clean and the restaurant is great.
  • Nicholas
    United States of America United States of America
    I liked everything about this hotel. Very classy

Hotel area info

Restaurants
1 Restaurant On Site

  • The Palm
    • Cuisine
      American • Italian • Steakhouse
    • Ambience
      Traditional

Amenities of Swissotel Chicago
Great facilities! Review score, 8.7

Most popular amenities
  • Private Parking
  • Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Room service
  • Facilities for disabled guests
  • Bar
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
Food & Drink
  • Breakfast in the room
  • Bar
Internet
Wifi is available in the rooms and costs $14.95 per 24 hours.
Parking
Private parking is available on site (reservation is not needed) and costs $84 per day.
  • Valet parking
  • Parking garage
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Spa
  • Fitness classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
    Additional charge
  • Fitness center
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Chinese

House rules
Swissotel Chicago takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiscoverCash is not accepted

The fine print
Must-know information for guests at this property

Please note that the property no longer has a swimming pool.

The amenity fee includes the following:

Daily $15 F&B Credit for Amuse (daily credit amount cannot be combined during the stay)

Basic High Speed Internet Access

Vitality Fitness Classes

Daily $12 Dry Cleaning Credit (daily credit amount cannot be combined during the stay)

Nightly Shoe Shine (upon request)

10% off private transportation

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Swissotel Chicago

  • The nearest beach is 2,800 feet from Swissotel Chicago. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Swissotel Chicago include:

    • Double
    • Suite
    • Quad
    • Triple
  • Check-in at Swissotel Chicago is from 3:00 PM, and check-out is until 12:00 PM.

  • Swissotel Chicago offers the following activities/services (charges may apply):

    • Fitness center
    • Massage
    • Head massage
    • Foot massage
    • Fitness classes
    • Back massage
    • Full-body massage
    • Couples' massage
    • Bicycle rental
    • Neck massage
    • Hand massage
    • Fitness
  • Swissotel Chicago has 1 restaurant:

    • The Palm
  • The prices at Swissotel Chicago may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Swissotel Chicago is 2,300 feet from the center of Chicago. All distances are measured in straight lines. Actual travel distances may vary.