Featuring a shared lounge, a restaurant as well as a bar, citizenM Chicago Downtown is located in the center of Chicago, one mile from Ohio Street Beach. This 4-star hotel offers a 24-hour front desk, a business center and free WiFi. Oak Street Beach is 1.5 miles away and Chicago Symphony Orchestra is a 11-minute walk from the hotel. At the hotel, the rooms have a desk. Every room is equipped with a safety deposit box and some feature city views. Guest rooms in citizenM Chicago Downtown are equipped with a TV with cable channels and an iPad. Guests at the accommodation can enjoy a buffet breakfast. Popular points of interest near citizenM Chicago Downtown include Millennium Station, Shops at Northbridge and CIBC Theatre. Midway International Airport is 11 miles away.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

CitizenM
Hotel chain/brand
CitizenM

Property highlights

Located in the heart of Chicago, this hotel has an excellent location score of 9.7

Breakfast Info

Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.0
Facilities
9.1
Cleanliness
9.2
Comfort
9.2
Value for money
8.6
Location
9.7
Free Wifi
9.2
High score for Chicago
Select topics to read reviews:

Guests who stayed here loved

  • Joe
    United States of America United States of America
    You can use the IPad in the room or the mobile app to control everything in the room.
  • Frank
    United States of America United States of America
    Room was small but cozy. Fun vibe throughout the hotel. Staff was helpful.
  • Damian
    United States of America United States of America
    I never stayed in a hotel that felt so modern and futuristic. I really enjoyed the seamless control of the entire hotel room via iPad. Had a gorgeous view of the city. Common areas were exceptional vibes. The bar had great drinks. 10/10 highly...
  • Stewart
    United States of America United States of America
    This hotel is the most original and interesting place you could ever stay, There is kitchy art work everywhere - it will make you smile - unless of course certain words offend you. Yes, the rooms are tiny, but they are well planned and have...
  • Loriann
    United States of America United States of America
    I really like the decor the rooftop area was amazing and the staff was extremely nice. I don’t know his name but the gentleman in the bar at night might have been mgr he was amazing Told us about his fav pizza place in town
  • Holbrook
    United States of America United States of America
    I liked to coziness and futuristic feel of the room.
  • Richard
    United Kingdom United Kingdom
    The elevator was very quiet and, even though I was quite close, I couldn't hear it. The shower was great and output a good amount of water that could be cool or nice and toasty. Everyone I met who worked there was very friendly and could offer...
  • Anna
    United States of America United States of America
    We had a corner room, and the view was great! The bar and terrace area were great places to relax and hang out. It is in a good location to see a lot. Overall, I really enjoyed CitizenM and its atmosphere.
  • Holly
    United States of America United States of America
    Very cool, modern interiors and great location and views.
  • Rohana
    United States of America United States of America
    Great location, clean and enjoyed that everything in the room was automated by the iPad.

Hotel area info

Restaurants
1 Restaurant On Site

  • canteenM - open 24/7
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian

Amenities of citizenM Chicago Downtown
Great facilities! Review score, 9.1

Most popular amenities
  • Free Wifi
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • iPad
  • iPod dock
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Bar
  • Restaurant
Internet
Wifi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Shared lounge/TV area
  • Baggage storage
  • Express check-in/out
  • Business center
  • 24-hour front desk
  • Meeting/Banquet facilities
    Additional charge
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Wheelchair accessible
  • Upper floors accessible by elevator
Spa
  • Fitness
Languages Spoken
  • English

House rules
citizenM Chicago Downtown takes special requests – add in the next step!

Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 1:00 AM to 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardJCBMaestroDiscoverCash is not accepted

The fine print
Must-know information for guests at this property

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

Breakfast is available from 6am to 11am at $18.95 plus taxes.

Late check-out fee from 2pm is $69 plus taxes.

The property accepts credit cards and debit cards. Cash is not accepted. When booking more than 10 rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about citizenM Chicago Downtown

  • The nearest beach is 0.7 miles from citizenM Chicago Downtown. All distances are measured in straight lines. Actual travel distances may vary.

  • citizenM Chicago Downtown offers the following activities/services (charges may apply):

    • Fitness
  • The prices at citizenM Chicago Downtown may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at citizenM Chicago Downtown is from 2:00 PM, and check-out is until 11:00 AM.

  • citizenM Chicago Downtown has 1 restaurant:

    • canteenM - open 24/7
  • citizenM Chicago Downtown is 1,800 feet from the center of Chicago. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at citizenM Chicago Downtown include:

    • Double
  • Guests staying at citizenM Chicago Downtown can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Buffet