Get the celebrity treatment with world-class service at Raffles Makkah Palace

Located in the prestigious Abraj Al-Bait complex overlooking the Grand Mosque and Kaaba shrine, Raffles Makkah Palace boasts spacious suites with panoramic views and 24-hour personal butler service. The property is only 50 meters away from Makkah Clock Tower. Guests can enjoy free WiFi in all areas of the hotel. All suites are air-conditioned. Each unit has a large living room and a private bathroom. The Raffles Makkah Palace serves a wide range of cuisine at 2 different restaurants. A tea lounge and ice cream-based café are also on the hotel grounds. The terrace overlooks the Grand Mosque and the Ka'aba. Guests can relax at Makkah Palace’s spa or work out in the separate male or female gym. The hotel has private places where guests can read a book or socialise. Jeddah International Airport is only over an hour's drive away. The south entrance of the Grand Mosque complex is located across the street from the hotel.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Raffles
Hotel chain/brand
Raffles

Property highlights

Situated in the best rated area in Makkah, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.2
Facilities
9.0
Cleanliness
9.1
Comfort
9.2
Value for money
7.8
Location
9.4
Free WiFi
9.1
High score for Makkah

Select topics to read reviews:

Guests who stayed here loved

  • Bassam
    Australia Australia
    5 star luxury and facilities Great location and the view
  • Safooo
    Oman Oman
    The staff, location, clean, amazing breakfast buffet
  • Syed
    United Arab Emirates United Arab Emirates
    Excellent breakfast. Mr Ayub and his team were excellent.
  • Muna
    United Arab Emirates United Arab Emirates
    I like everything amazing stay ,wonderful staff and nice hospitality.
  • Sohail
    United Kingdom United Kingdom
    Amazing service and made us feel welcome - also upgraded us to a twin suite where family could stay together
  • Faisal
    Saudi Arabia Saudi Arabia
    SUPER LOCATION, FRIENDLY STAFF AND EXCELLENT BREAKFAST AND IN ROOM DINING
  • Aldabbous32
    Kuwait Kuwait
    Everything, the staff is amazing. I'm really happy to see Saudi people working at the hotel with professionalism. The hotel location exceeds my expectations , the room view is literally breathtaking, and Raffles Hotel will be the first choice ,...
  • Molajutt
    Saudi Arabia Saudi Arabia
    Most top hotels around the Haram have run down over time. Raffles has managed to come up with a formula of ensuring the property is maintained properly with a particular attention to quality of service. This is the main reason I return here almost...
  • Farina
    Malaysia Malaysia
    The location, the comfortable room and the huge bathroom
  • Adama
    United Arab Emirates United Arab Emirates
    I had a one bedroom suite which was very spacious and nice and make us feel just like home. The location was great very close to the haram. The breakfast was very good and the restaurant very clean. However, the variety of food may be improved (...

Hotel surroundings

Restaurants
2 restaurants on site

  • Al Qasr
    • Cuisine
      American
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Halal
  • Al Majlis
    • Cuisine
      American
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Halal

Facilities of Raffles Makkah Palace
Great facilities! Review score, 9

Most popular facilities

  • Family rooms
  • Free WiFi
  • 2 restaurants
  • Fitness centre
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • Spa and wellness centre
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

View

  • Landmark view
  • View

Outdoors

  • Terrace

Kitchen

  • Dining table
  • Coffee machine
  • Electric kettle

Living Area

  • Dining area
  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone

Food & Drink

  • Breakfast in the room
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in the rooms and is free of charge.

Parking
No parking available.

Reception services

  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Wellness

  • Spa lounge/relaxation area
  • Spa facilities
  • Hair cut
  • Beauty Services
  • Hammam
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Solarium
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • Arabic
  • English
  • Hindi
  • Indonesian
  • Malay
  • Filipino

House rules
Raffles Makkah Palace takes special requests - add in the next step!

Check-in
From 16:00 to 16:30
Check-out
From 12:00 to 12:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of SAR 5,000 is required on arrival. That's about £1,082. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 5 years
Cot upon request
Free
6 - 12 years
Extra bed upon request
Free
13+ years
Extra bed upon request
SAR 150 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash

The fine print
Need-to-know information for guests at this property

Please note that Raffles Makkah Palace does not permit food from outside the hotel. Please note that during Month of Ramadan Breakfast will be served as Iftar & Dinner will be served as Sohour.

Please note that any credit card used for either pre-payment or charges on-site must be in the name of the guest and the same card must be presented for verification upon check-in.

If the guest is not the cardholder or if the credit card used is not provided at the time of check-in, the guest must provide alternate payment arrangements. The hotel cannot honor any past (prepayments, deposits etc.) or future payments without presenting the credit card and the cardholder's authorization.

The hotel reserves the right to reject the booking due to non-compliance of these requirements. Hotel will require a pre-authorization letter from the credit card holder enabling the hotel to charge the full payment non refundable for the entire stay.

Guest is requested to provide clear contact details , hotel reservations team will contact the guest via email or mobile. Booking will be released if required authorization form not received within 48 hours from booking date.

During Month of Ramadan Check in time at 18:00

A damage deposit of SAR 5,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

License number: 10007941

FAQs about Raffles Makkah Palace

  • Raffles Makkah Palace is 400 yards from the centre of Makkah. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Raffles Makkah Palace is from 16:00, and check-out is until 12:30.

  • Room options at Raffles Makkah Palace include:

    • Suite
  • The prices at Raffles Makkah Palace may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Raffles Makkah Palace can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Buffet
  • Raffles Makkah Palace offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Solarium
    • Beauty Services
    • Spa lounge/relaxation area
    • Spa facilities
    • Hair cut
  • Raffles Makkah Palace has 2 restaurants:

    • Al Majlis
    • Al Qasr