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Located in the heart of the city of Porto, Hotel Universal offers rooms with air conditioning and free WIFI access throughout the hotel, as well as a common area, bar and 24-hour reception. The property is about 820 ft from S.Bento Train Station, 1312 ft from the famous Torre dos Clérigos and 1969 ft from D. Luis I bridge. Guest rooms of Hotel Universal are equipped with a TV and private bathroom with a hairdryer and a shower or bathtub. Some rooms also have city views. In our hotel, all rooms have bed linen and towels. Continental breakfast it’s available every morning with us (extra cost) Our staff speaks several languages and is available to answer any questions you may have. You can also schedule transfers, cruises on the Douro River and many other activities in the city of Porto, including a short tourist route. Nearby we have several points of interest such as Ribeira Square (3117 ft), Lello Bookshop (450), Oporto Coliseum (2133 ft), Santa Catarina Street (3117 ft), Oporto Catedral (2133 ft), Majestic Café (1640 ft) and many others. The nearest airport is Francisco Sá Carneiro Airport 9.9 mi away from Hotel Universal

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Porto, this hotel has an excellent location score of 9.5

Breakfast Info

Continental, Buffet


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
3 twin beds
2 twin beds
and
1 full bed
2 twin beds
1 full bed
or
2 twin beds
1 queen bed
1 full bed
or
2 twin beds
3 twin beds
1 full bed
2 twin beds
1 twin bed
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Guest reviews

Categories:

Staff
8.9
Facilities
7.2
Cleanliness
7.9
Comfort
7.8
Value for money
7.8
Location
9.5
Free Wifi
8.2
Low score for Porto

Select topics to read reviews:

Guests who stayed here loved

  • Aylin
    Turkey Turkey
    The location of the hotel is excellent; it’s close to many attractions and places of interest. The rooms are very clean and comfortable. The staff are welcoming and friendly – I loved it!
  • Patricia
    Canada Canada
    Great location, historical location for a decent price
  • Edison
    Portugal Portugal
    Great staff, knowledgeable on tours and locations, great breakfast, super clean, lovely rooms, close to everything.
  • Edison
    Portugal Portugal
    All good. Staff excellent at the front desk, cleaning staff, and at the dining room.
  • Kevin
    Spain Spain
    The location is one of the best things about this hotel
  • Mike
    United States of America United States of America
    Hotel very close to Sao Bento trains station and restaurants. Staff was excellent and very helpful. A/C works like a blizzard! rooms are very comfortable and relaxing.
  • Sylvia
    United States of America United States of America
    This is my second time in Porto. The location is incredibly central, everything within walking distance, As a pilgrim, We were able to take our final rest before finishing our Camino to Santiago.
  • Susan
    Canada Canada
    The vintage vibe But everything also worked well
  • Susan
    Canada Canada
    Location. Ambiance was fantastic. Loved the retro vibe
  • Helen
    Canada Canada
    The hotel is close to many nice cafés, restaurants and shops, as well as places of interest. The staff is very nice and helpful.

Hotel area info

Amenities of Hotel Universal

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Elevator
  • Heating
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Bedroom

  • Linens
  • Wardrobe or closet

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Pool table
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Safe

General

  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms

Accessibility

  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

Languages Spoken

  • English
  • Spanish
  • French
  • Italian
  • Portuguese

House rules
Hotel Universal takes special requests – add in the next step!

Check-in
From 2:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 5:00 AM to 11:30 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Accepted payment methods
VisaMastercardMaestroDebit cardCash

The fine print
Must-know information for guests at this property

Please note that the reception is located on the 1st floor and can be reached by stairs (27 steps). A platform is available for disabled visitors, but not for luggage.

Pets are welcome, but restrictions and fees apply, it is mandatory to contact hotel.

Please inform staff upon booking if your expected time of arrival should be later than 20:00.

Please note that for reservations for 5 or more rooms, a nonrefundable prepayment is mandatory, equivalent to the first night and/or 25% of the total rate.

It is mandatory to present a vaccination card or COVID19 test upon check in. Please contact hotel if you have any further questions.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

License number: 3727

FAQs about Hotel Universal

  • Hotel Universal is 1,000 feet from the center of Porto. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hotel Universal is from 2:00 PM, and check-out is until 11:30 AM.

  • Guests staying at Hotel Universal can enjoy a highly-rated breakfast during their stay (guest review score: 6.6).

    Breakfast option(s) include:

    • Continental
    • Buffet
  • Hotel Universal offers the following activities/services (charges may apply):

    • Pool table
  • Room options at Hotel Universal include:

    • Twin/Double
    • Triple
    • Quad
    • Twin
    • Double
    • Single
  • The prices at Hotel Universal may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.