Reliable info:
Guests say the description and photos for this property are very accurate.

15 miles from Natur Waterpark in Pinhão, Helena's Family House offers accommodations with access to a hot tub. This property offers access to a patio, free private parking, and free Wifi. The accommodation features an ATM and a shared lounge for guests. Leading onto a balcony with garden views, the air-conditioned vacation home consists of 4 bedrooms. Offering a terrace with mountain views, this vacation home also has a satellite flat-screen TV, a well-equipped kitchen with a dishwasher, an oven, and a microwave, as well as 5 bathrooms with a walk-in shower and bathrobes. The property has an outdoor dining area. Guests at the vacation home can enjoy a continental breakfast. There is an on-site bar. Guests can relax in the garden at the property. Douro Museum is 17 miles from Helena's Family House, while Our Lady of Remedies Sanctuary is 24 miles away.

Couples in particular like the location – they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.5)

Breakfast Info

Continental

Free private parking


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1
1 queen bed
Bedroom 2
1 queen bed
Bedroom 3
1 king bed
Bedroom 4
1 king bed
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Guest reviews

Categories:

Staff
9.9
Facilities
9.9
Cleanliness
10
Comfort
10.0
Value for money
9.8
Location
9.5
Free Wifi
10
High score for Pinhão

Select topics to read reviews:

Guests who stayed here loved

  • Crystal
    the United States the United States
    Very clean and a central 15 min walk down the hill to the river. The host and cook were exceptionally kind, and our kids loved feeling included! The games, hot tub and pool table were great family activities that left us wishing we could stay...
  • Susan
    the United States the United States
    The home was extremely large and immaculately clean. The breakfast was wonderful. Was great location. The beds were very comfortable. Excellent water pressure. Best apartment we have stayed in all our European travels
  • Lea
    the United States the United States
    I cannot say enough positive things about this stay! Helena is wonderful, the space is large and in a terrific location, and the breakfast was amazing, and communication about property access was great. Helena went out of her way in the morning to...
  • Sabrina
    the United States the United States
    The house is amazing, Daniela met us to give us the keys and show us the house. She also provided some wonderful recommendations for local restaurants and wineries. The breakfast everyday was wonderful, she even asked each evening what time we...
  • Assaf
    Israel Israel
    Wow, what a beautiful house for a family vacation. The house is brand new, super clean and well maintained and feels like a five star hotel. The breakfast is superb and Helena, the owner is so warm and welcoming, which made us feel right at home....
  • Matthew
    the United States the United States
    Upscale and clean with all the amenities and a gorgeous view of the valley. Easy parking with 3 min drive or 10 min walk to town. We stayed two days and nights. Helena’s breakfast is incredible and she is a welcoming host.
  • Kailin
    the United States the United States
    Location and hostess. Her breakfast was so amazing and she was delightful!
  • Cheryl
    the United States the United States
    Everything. Helena was delightful and daily breakfast great. If you can walk hills, STAY HERE! It is a real gem.
  • C
    Cheng
    Canada Canada
    This was a very comfortable, large, and beautiful home with a hot tub and pool table, and nice views from the balconies. Breakfast was also plentiful and nicely presented!
  • Brian
    Canada Canada
    Helena’s is a very comfortable, well appointed 4 bedroom property, well situated in the town (even though it’s a steep walk uphill). Helena is a wonderful host and very accommodating. She is a pleasure to meet and get to know.

Area info

Amenities of Helena's Family House
Great facilities! Review score, 9.9

Most popular amenities

  • Free parking
  • Free Wifi
  • Family rooms
  • Bar
  • Breakfast

Parking
Free private parking is available at a location nearby (reservation is not needed).

    Internet
    Wifi is available in all areas and is free of charge.

    Kitchen

    • High chair
    • Dining table
    • Coffee machine
    • Toaster
    • Stovetop
    • Oven
    • Dryer
    • Kitchenware
    • Electric kettle
    • Kitchen
    • Washing machine
    • Dishwasher
    • Microwave
    • Refrigerator

    Bedroom

    • Linens
    • Wardrobe or closet

    Bathroom

    • Toilet paper
    • Towels
    • Guest bathroom
    • Bathtub or shower
    • Private bathroom
    • Toilet
    • Shared bathroom
    • Bathrobe
    • Bathtub
    • Shower

    Living Area

    • Dining area
    • Sofa
    • Sitting area

    Media & Technology

    • Flat-screen TV
    • Satellite channels
    • TV

    Room Amenities

    • Socket near the bed
    • Drying rack for clothing
    • Private entrance
    • Interconnecting room(s) available
    • Ironing facilities
    • Iron
    • Hot tub

    Accessibility

    • Upper floors accessible by stairs only

    Outdoors

    • Outdoor dining area
    • Sun deck
    • Barbecue
    • Patio
    • Balcony
    • Terrace
    • Garden

    Common Areas

    • Shared lounge/TV area
    • Game room

    Spa

    • Hot tub/Jacuzzi

    Food & Drink

    • Bar
    • Minibar
    • Tea/Coffee maker

    Outdoor & View

    • Inner courtyard view
    • Mountain view
    • Garden view
    • View

    Building Characteristics

    • Detached

    Front Desk Services

    • ATM on site

    Entertainment & Family Services

    • Board games/puzzles

    Miscellaneous

    • Air conditioning
    • Smoke-free property
    • Family rooms

    Languages Spoken

    • English
    • Portuguese

    House rules
    Helena's Family House takes special requests – add in the next step!

    Check-in
    From 4:00 PM to 10:00 PM
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    From 8:00 AM to 11:00 AM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Refundable damage deposit
    A damage deposit of € 250 is required on arrival. That's about $259. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 18 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib upon request
    Free

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    No age restriction
    There's no age requirement for check-in
    Accepted payment methods
    VisaMastercardCash
    Smoking
    Smoking is not allowed.
    Parties
    Parties/events are not allowed
    Pets
    Pets are not allowed.

    The fine print
    Must-know information for guests at this property

    This property does not accommodate bachelor(ette) or similar parties.

    A damage deposit of € 250 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    License number: 125982/AL

    FAQs about Helena's Family House

    • The prices at Helena's Family House may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Helena's Family House on this page.

    • Check-in at Helena's Family House is from 4:00 PM, and check-out is until 11:00 AM.

    • Yes, Helena's Family House is popular with guests booking family stays.

    • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Helena's Family House on this page.

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Helena's Family House on this page.

    • Helena's Family House has the following number of bedrooms:

      • 4 bedrooms

      For more detailed info, check the accommodation option(s) breakdown on this page.

    • Guests staying at Helena's Family House can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

      Breakfast option(s) include:

      • Continental
    • Helena's Family House can accommodate this group size:

      • 8 guests

      For more detailed info, check the accommodation option(s) breakdown on this page.

    • Helena's Family House offers the following activities/services (charges may apply):

      • Hot tub/Jacuzzi
      • Game room
    • Helena's Family House is 1,300 feet from the center of Pinhão. All distances are measured in straight lines. Actual travel distances may vary.