Located in a 16th century building in Cusco, Novotel Cusco offers modern rooms with heating and cable TV. It is only 3 blocks from Plaza De Armas and the cathedral. All rooms of Cusco Novotel are equipped with a mini-bar, a work desk, and a private bathroom. Some rooms have a flat-screen TV. Room service is available 24/7. Guests can enjoy international and local cuisine in La Cave Restaurant, or on the heated patio covered with a spectacular glass ceiling. The bar serves a wide variety of drinks and snacks. Additionally, guests can also enjoy Le Cote Jardin 365, the hotel's other restaurant. The public computers of Novotel Cusco have free WiFi. The hotel also offers a 24-hour reception, and a tour desk. Novotel Cusco is only 5 minutes from the Koricancha Temple.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Located in the heart of Cusco, this hotel has an excellent location score of 9.7

Great Food: Meals here are highly recommended!

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 sofa bed
and
1 queen bed
2 twin beds
2 twin beds
1 full bed
2 twin beds
and
1 queen bed
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Guest reviews

Categories:

Staff
9.3
Facilities
8.8
Cleanliness
9.1
Comfort
9.2
Value for money
8.3
Location
9.7
Free Wifi
7.8
High score for Cusco

Select topics to read reviews:

Guests who stayed here loved

  • Gustavo
    the United States the United States
    Nice lobby area, water fountain refill, amazing room, EXCELLENT customer service
  • Eisert
    the United States the United States
    Loved the open area where I could run into other friends. It was a lovely area to just hang around, and the staff were excellent!
  • Christine
    the United States the United States
    Staff was helpful when our plans changed. Food at restaurant was delicious with excellent service from the waiter. His recommendation of food was wonderful.
  • Bret
    Trinidad and Tobago Trinidad and Tobago
    Friendly helpful staff. Beautiful building. Excellent restaurant
  • Amanda
    the United States the United States
    The location was great, right near city center. The hotel staff was very accommodating and even provided oxygen when we were feeling the affects of altitude. Luggage storage for our hike was seamless.
  • Chantale
    the United States the United States
    Great location, beautiful hotel and accomodations, hotel was nice enough to upgrade my room upon arrival as well and check me in early (which was so accommodating!!) Really wonderfu and helpful l staff !
  • Suzanne
    the United States the United States
    Proximity to the main square. Very secure location and walking distance from the shops and restaurants. I highly recommend staying there.
  • Nicole
    the United States the United States
    Breakfast and location were perfect, staff was super friendly, and loved how much space there was in the lobby to both eat breakfast and drink muna tea.
  • Clifton
    the United States the United States
    Beautiful hotel. Great location. Cusco has a lot to offer, so I recommend planning time to see Cusco if you're going to Macchu Picchu. The restaurant is opened late and opens early. They truly cater to their guests.
  • Adriana
    Puerto Rico Puerto Rico
    Beautiful, colonial hotel. Very spacious and comfortable room. Staff was wonderful and helpful.

Hotel area info

Restaurants
1 Restaurant On Site

  • 365
    • Cuisine
      American • Peruvian • Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Gluten-free

Amenities of Novotel Cusco
Great facilities! Review score, 8.8

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Spa
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens

Outdoors

  • Terrace
  • Garden

Activities

  • Happy hour
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar

Internet
Wifi is available in public areas and is free of charge.

Parking
No parking available.

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Laptop safe
  • Packed lunches
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Wheelchair accessible

Spa

  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Sauna
    Additional charge

Languages Spoken

  • English
  • Spanish
  • Portuguese

House rules
Novotel Cusco takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Novotel Cusco of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Novotel Cusco

  • Novotel Cusco is 1,150 feet from the center of Cusco. All distances are measured in straight lines. Actual travel distances may vary.

  • Novotel Cusco offers the following activities/services (charges may apply):

    • Spa
    • Sauna
    • Massage
    • Foot massage
    • Back massage
    • Hand massage
    • Happy hour
    • Head massage
    • Neck massage
    • Full-body massage
  • The prices at Novotel Cusco may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Novotel Cusco is from 3:00 PM, and check-out is until 12:00 PM.

  • Novotel Cusco has 1 restaurant:

    • 365
  • Room options at Novotel Cusco include:

    • Triple
    • Quad
    • Double
    • Twin
    • Single
  • Yes, Novotel Cusco is popular with guests booking family stays.

  • Guests staying at Novotel Cusco can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • Buffet