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Located on the shores of Lake Rotorua, this luxury hotel is just a 3-minute drive from Rotorua Airport. A free chauffeur is available and there is an outdoor swimming pool. All accommodations includes a private balcony or courtyard. Free Wi-Fi and a flat-screen TV and DVD player are provided. Free parking is available for guests. Guests can enjoy a relaxing massage and sauna in the resort's award-winning Wai Ora Day Spa. The outdoor pool overlooks the lake. There is also an indoor hot tub. The classy Mokoia Restaurant serves fine dining, Pacific Rim cuisine using fresh local ingredients. Breakfast, high tea and lunch are also available. The Wai Ora Lakeside Spa Resort is only a 7-minute drive from the city center of Rotorua and is a short drive from Whakarewarewa Hot Springs and the Tikitere Hell’s Gate Thermal Pools.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.3)

Free Private Parking Available On Site

Activities:

Spa

Hot tub/Jacuzzi

Beachfront


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
or
2 twin beds
1 king bed
Bedroom
1 king bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
8.8
Facilities
7.9
Cleanliness
8.3
Comfort
8.4
Value for money
8.1
Location
8.3
Free Wifi
7.9

Select topics to read reviews:

Guests who stayed here loved

  • Simpson
    New Zealand New Zealand
    The staff were lovely, especially Georgia, nothing was too much trouble for her. The location is nice and quiet, and having a restaurant on site was very convenient too.
  • Wayne
    New Zealand New Zealand
    Nice restaurant and food. Coupled with good service. Room very clean.
  • Udovan
    New Zealand New Zealand
    Comfortable, quiet stay. Facilities were good. Staff friendly & helpful.
  • Erin
    New Zealand New Zealand
    Boutique hotel with friendly staff, location and clientele. Spa in our room was excellent! Everything was in good working order.
  • Julian
    Australia Australia
    Staff very friendly. Beautiful view of Lake Rotorua. Top food prepared by chef Jay. Thanks to Eddie Amy and the team of Wai Ora
  • Alexander
    United States of America United States of America
    Very nice lake-side location just a short distance away from popular Rotorua attractions.
  • Robin
    United States of America United States of America
    Love the place love location staff was totally overworked though.
  • Kris
    United States of America United States of America
    An exceptional hotel. Amazing staff . One of the best hotels I have ever stayed. The spa was fantastic
  • Susan
    United States of America United States of America
    Toiletries were very high quality, liked oversized bath indoor Jacuzzi in room, free washer/dryer, quiet
  • William
    United States of America United States of America
    Lovely helpful staff that went the extra mile to make sure our stay was comfortable. Very quiet location with spectacular lake views.

Area info

Restaurants
1 Restaurant On Site

  • Mokoia Restaurant
    • Cuisine
      American • Chinese • British • Local
    • Open for
      Breakfast • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Resort facilities at Wai Ora Lakeside Spa Resort

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Spa
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

View

  • Pool view
  • Garden view

Outdoors

  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Terrace
  • Garden

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed

Activities

  • Happy hour
    Additional charge
  • Beach

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in the rooms and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage

Cleaning Services

  • Daily housekeeping
  • Laundry

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • Safe

General

  • Shuttle service
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Tile/Marble floor
  • Heating
  • Soundproof
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome

Spa

  • Kids' pool
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Open-air bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Sauna

Languages Spoken

  • English
  • Malayalam
  • Chinese

House rules
Wai Ora Lakeside Spa Resort takes special requests – add in the next step!

Check-in
From 3:00 PM to 9:00 PM
Check-out
From 8:00 AM to 10:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of NZD 200 is required on arrival. That's about $112. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
NZD 60 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
NZD 60 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubEftposUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Guests arriving at the resort after 22.00 hours are asked to contact the hotel with an approximate time of arrival.

Vaccine pass required for entry.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of NZD 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Wai Ora Lakeside Spa Resort

  • Yes, Wai Ora Lakeside Spa Resort is popular with guests booking family stays.

  • Guests staying at Wai Ora Lakeside Spa Resort can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • À la carte
  • Room options at Wai Ora Lakeside Spa Resort include:

    • Twin/Double
    • Suite
  • Wai Ora Lakeside Spa Resort offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Beachfront
    • Spa/Wellness packages
    • Happy hour
    • Spa facilities
    • Beach
    • Beauty services
    • Open-air bath
    • Spa lounge/Relaxation area
    • Swimming pool
    • Facial treatments
    • Waxing services
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Light therapy
  • The prices at Wai Ora Lakeside Spa Resort may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Wai Ora Lakeside Spa Resort is from 3:00 PM, and check-out is until 10:00 AM.

  • Wai Ora Lakeside Spa Resort is 3.1 miles from the center of Rotorua. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Wai Ora Lakeside Spa Resort on this page.

  • Wai Ora Lakeside Spa Resort has 1 restaurant:

    • Mokoia Restaurant