Located in Alor Setar, Urban Inn, Alor Setar provides air-conditioned rooms with free WiFi. At the hotel, every room comes with a desk, a TV, a private bathroom, bed linen and towels. Every room has a kettle, while some rooms here will provide you with a kitchenette with a minibar. Around-the-clock guidance is available at the reception, where staff speak English and Malay. The nearest airport is Sultan Abdul Halim Airport, 15 km from Urban Inn, Alor Setar.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 extra-large double bed
1 single bed
2 single beds
1 extra-large double bed
1 single bed
and
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 single bed
and
1 extra-large double bed
1 single bed
and
1 extra-large double bed
1 large double bed
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Guest reviews

Categories:

Staff
8.3
Facilities
8.0
Cleanliness
8.3
Comfort
8.2
Value for money
8.4
Location
8.8
Free WiFi
6.8

Select topics to read reviews:

Guests who stayed here loved

  • Sarina
    Malaysia Malaysia
    Tv channels were clear, aircond tip top, hair dryer was really needed and staffs were friendly
  • Sashi
    Malaysia Malaysia
    There are a lot of amenities. Staffs are friendly n efficient.
  • Lam
    Malaysia Malaysia
    Nice and cosy hotel. A lot of Fast food restaurants and beverages shop nearby hotel.. in front of hotel many parking lot.
  • Nur
    Germany Germany
    Good service from all staff. Thankyouu and i will come again next year ❤️
  • Nur
    Germany Germany
    Good service from all staff. Thankyouu i will come again next year ❤️
  • Sarizan
    Malaysia Malaysia
    Room a little bit small...difficult to perform solat
  • Rodiah
    Malaysia Malaysia
    The cleanliness. Shops, restaurant and coffee shop. The procedure to check in and check out easy and take less 10 minutes.
  • Wafa
    Malaysia Malaysia
    The property is inside Ampang Business Centre. There are variety of restaurants and cafes such as ZUS Coffee, Yasmeen, Chagee, 4 Fingers and etc. There is a basement parking provided and it is free of charge.
  • Abdul
    Malaysia Malaysia
    It is new, lots of amenities and that makes this place truly convenient. The water heater and the overhead rain shower and the airconditing system is well above the rest
  • Mohamad
    Malaysia Malaysia
    Convenient lot of shops nearby Ample parking Affordable

Hotel surroundings

Facilities of Urban Inn, Alor Setar
Great facilities! Review score, 8

Most popular facilities

  • Free parking
  • Free WiFi
  • Non-smoking rooms

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Telephone
  • TV

Internet
WiFi is available in the rooms and is free of charge.

Parking
Free public parking is possible on site (reservation is not possible).

    Services

    • Daily housekeeping
    • Wake-up service
    • 24-hour front desk

    Safety & security

    • Fire extinguishers
    • CCTV in common areas
    • Key card access

    General

    • Minimarket on site
    • Air conditioning
    • Non-smoking throughout
    • Lift
    • Non-smoking rooms

    Accessibility

    • Upper floors accessible by elevator

    Languages spoken

    • English
    • Malay

    House rules
    Urban Inn, Alor Setar takes special requests - add in the next step!

    Check-in
    From 15:00 to 00:00
    Check-out
    From 11:30 to 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Refundable damage deposit
    A damage deposit of MYR 50 is required on arrival. That's about £8. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Payments by Booking.com
    Booking.com takes your payment on behalf of the hotel for this stay, but make sure you have cash for any extras once you get there.

    The fine print
    Need-to-know information for guests at this property

    From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

    Guests under the age of 18 can only check in with a parent or official guardian.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    A damage deposit of MYR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    FAQs about Urban Inn, Alor Setar

    • The prices at Urban Inn, Alor Setar may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Urban Inn, Alor Setar is from 15:00, and check-out is until 12:00.

    • Yes, Urban Inn, Alor Setar is popular with guests booking family stays.

    • Room options at Urban Inn, Alor Setar include:

      • Double
      • Single
      • Twin
      • Triple
      • Suite
      • Family
    • Urban Inn, Alor Setar offers the following activities / services (charges may apply):

      • Urban Inn, Alor Setar is 1.5 miles from the centre of Alor Setar. All distances are measured in straight lines. Actual travel distances may vary.