The Jerai Hotel Alor Star

Lot 134-141 Jalan Sultan Badlishah, 05000 Alor Setar, Malaysia
–Great location - show map
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The Jerai Hotel Alor Star

Scored 7.5
7.5
Rated good
Good
1,361 reviews

Centrally located in Alor Setar, The Jerai Hotel Alor Star features a restaurant and air-conditioned guest rooms. Free WiFi is accessible throughout and for guests who drive, free parking is provided. Each room is equipped with coffee/tea making facilities and a TV. Shower facilities are available in the en suite bathroom, while hairdryer is provided upon request. Seribu Gantang Restaurant features open kitchen concept and serves variety of cuisines. Staff at the 24-hour front desk are ready to assist you with luggage storage and room service. Guests can use the business centre as well as meeting rooms at a surcharge. Laundry and postage services are also available. The Jerai Hotel Alor Star is 600 metres from Kedah Royal Museum and 900 metres to Masjid Zahir. Sultan Abdul Halim Airport is 15 km from the property.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free parking
  • Free WiFi
  • Room service
  • Restaurant
  • Tea/coffee maker in all rooms

Property highlights

Top location: Highly rated by recent guests (8.9)

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
2 single beds
2 single beds
and
1 double bed
1 large double bed
Bedroom
1 large double bed
Living room
1 sofa bed
Bedroom
1 large double bed
Living room
1 sofa bed
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Guest review summary
Guests loved the <b>central location</b> of the accommodation, making it easy to explore Alor Star. The <b>breakfast</b> received mixed reviews, with some guests appreciating the variety. <b>Room comfort</b> and <b>cleanliness</b> were also mixed, with some noting small bathrooms. Staff were praised for their friendliness.
This is an automated summary based on 160 reviews from the past 12 months.
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Select topics to read reviews:

Staff
8.6
Facilities
7.6
Cleanliness
7.8
Comfort
7.8
Value for money
7.9
Location
8.9
Free WiFi
7.8

Hotel surroundings

Restaurants
1 restaurant on site

  • Seribu Gantang Restaurant
    • Cuisine
      American • Malaysian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Halal

Facilities of The Jerai Hotel Alor Star

Most popular facilities

  • Free parking
  • Free WiFi
  • Room service
  • Restaurant
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet

Kitchen

  • Electric kettle

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in public areas and is free of charge.

Parking
Free public parking is possible on site (reservation is needed).

    Reception services

    • Concierge service
    • Luggage storage
    • 24-hour front desk

    Cleaning services

    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Business facilities

    • Fax/photocopying
      Additional charge
    • Business centre
    • Meeting/banquet facilities
      Additional charge

    General

    • Air conditioning
    • Wake-up service
    • Hardwood or parquet floors
    • Lift
    • Ironing facilities
    • Iron
    • Room service

    Languages spoken

    • Malay

    House rules
    The Jerai Hotel Alor Star takes special requests - add in the next step!

    Check-in
    From 15:00
    Check-out
    Until 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Refundable damage deposit
    A damage deposit of MYR 50 is required on arrival. That's about £9. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 12 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0+ years
    Extra bed upon request
    MYR 85 per person, per night

    Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no cots available at this property.

    All extra beds are subject to availability.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    VisaMastercardCash

    The fine print
    Need-to-know information for guests at this property

    From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

    Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    A damage deposit of MYR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    FAQs about The Jerai Hotel Alor Star

    • The Jerai Hotel Alor Star has 1 restaurant:

      • Seribu Gantang Restaurant

    • The Jerai Hotel Alor Star is 650 yards from the centre of Alor Setar. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at The Jerai Hotel Alor Star may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, The Jerai Hotel Alor Star is popular with guests booking family stays.

    • The Jerai Hotel Alor Star offers the following activities / services (charges may apply):

      • Check-in at The Jerai Hotel Alor Star is from 15:00, and check-out is until 12:00.

      • Room options at The Jerai Hotel Alor Star include:

        • Twin
        • Family
        • Double
        • Suite