Get the celebrity treatment with world-class service at Resorts World Genting - Highlands Hotel

Nestled in the cool climate of Genting Highlands Hotel features a casino, a spa, fitness centre and modern guestrooms. It operates a 24-hour front desk and provides daily housekeeping service. Elegantly furnished, rooms come with carpet flooring, a work desk, in-room safe, a fan and seating area. A flat-screen satellite TV, telephone and electric kettle are also included. The attached bathroom has shower facility and hairdryer. At Highlands Hotel, guests can relax in a pampering massage or enjoy rides and arcade games at the theme park. The friendly staff can assist with luggage storage, laundry and concierge services. Housing a range of restaurants, guests can indulge in various selections of local and international cuisines. Room service options are also available. Parking is available at an additional charge. The hotel is within a 10-minute walk from Genting Skyway Cable Car, Genting Indoor Theme Park and Genting International Convention Centre. Awana Golf Course and Chin Swee Caves Temple are about 15 minutes' drive away.

Distance in property description is calculated using © OpenStreetMap

Resorts World Genting
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.0)

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 large double bed
1 large double bed
or
2 single beds
2 single beds
or
1 large double bed
1 extra-large double bed
or
2 single beds
1 extra-large double bed
1 large double bed
or
2 single beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
7.9
Facilities
8.1
Cleanliness
8.6
Comfort
8.7
Value for money
7.2
Location
8.0
Free WiFi
10
High score for Genting Highlands
Low score for Genting Highlands

Select topics to read reviews:

Guests who stayed here loved

  • Wayne
    Australia Australia
    We arrived late and was told that we had been upgraded, little did I know to the most amazing room with all the bells and whistles, absolutely amazing with our own shower that turns into a steam room in 10 min,. We also got a welcome teddy and...
  • Jamie
    Singapore Singapore
    was a very satisfied stay comfortable and clean organised a surprise decor for my mother's birthday
  • Nagesh
    India India
    The suite was comfortable and of a good size. Was conveniently located. in room facilities were great.
  • Khai
    Malaysia Malaysia
    Breakfast since is semi buffet style, choices were not that great. Could have provide with a full buffet style. Taste is overall good.
  • Cheng
    Malaysia Malaysia
    Comfortable stay and excellent hospitality. Staff are friendly!
  • Jun
    Malaysia Malaysia
    The bell services at the lobby is superb. they really treat the hotel guest with pride and dedicated in the work. bravo!
  • Sara
    Saudi Arabia Saudi Arabia
    The location and the view is amazing, you can go to the mall and cable cars to the outlet and Chinese temple easily.
  • Mubarak
    Kuwait Kuwait
    الفندق ممتاز كل شي جنبك مشي .. يوجد شطاف في الحمام

Hotel surroundings

Restaurants
1 restaurant on site

Facilities of Resorts World Genting - Highlands Hotel
Great facilities! Review score, 8.1

Most popular facilities

  • Free WiFi
  • Private parking
  • Fitness centre
  • Spa and wellness centre
  • Restaurant
  • Room service
  • Breakfast

Bathroom

  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Kitchen

  • Electric kettle
  • Refrigerator

Activities

  • Casino

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Video
  • Radio
  • Telephone

Food & Drink

  • Minibar
  • Restaurant

Internet
WiFi is available in some rooms and is free of charge.

Parking
Private parking is possible on site (reservation is not needed) and costs MYR 3 per hour.

  • Valet parking

Services

  • Daily housekeeping
  • Shared lounge/TV area
  • Concierge service
  • Luggage storage
  • Barber/beauty shop
  • Dry cleaning
  • Laundry
  • 24-hour front desk
  • Room service

Safety & security

  • Safety deposit box

General

  • Minimarket on site
  • Lift

Wellness

  • Spa and wellness centre
  • Fitness centre

Languages spoken

  • English

House rules
Resorts World Genting - Highlands Hotel takes special requests - add in the next step!

Check-in
From 15:00 to 18:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about £36. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercardCash is not accepted

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that the hotel does not accept third-party credit and debit cards. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.

If you are making payment using another cardholder's credit card, please provide the following to the hotel prior to your arrival:

- Authorisation letter with cardholder's signature

- Copy of cardholder's credit card (front and back of card with cardholder's signature)

Please note that the hotel may contact the cardholder for verification purposes. For security reasons, credit cards used for non-refundable bookings must be presented upon check-in.

From 1st January 2022, Please take note that all receipt can be collected from the Front Office upon check out.

Please inform Resorts World Genting - Highlands Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Resorts World Genting - Highlands Hotel

  • Resorts World Genting - Highlands Hotel is 200 yards from the centre of Genting Highlands. All distances are measured in straight lines. Actual travel distances may vary.

  • Resorts World Genting - Highlands Hotel has 1 restaurant:

    • Restaurant
  • Room options at Resorts World Genting - Highlands Hotel include:

    • Twin/Double
    • Suite
  • The prices at Resorts World Genting - Highlands Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Resorts World Genting - Highlands Hotel is from 15:00, and check-out is until 12:00.

  • Resorts World Genting - Highlands Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Casino