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Frazel Heritage Hotel is set in Alor Setar. The hotel also offers free WiFi and free private parking. The hotel will provide guests with air-conditioned rooms offering a wardrobe, a kettle, a fridge, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. A buffet, Asian or halal breakfast is available every morning at the property. Speaking English, Malay and Chinese, staff will be happy to provide guests with practical information on the area at the reception. Sultan Abdul Halim Airport is 11 km away.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.4)

Breakfast info

Halal, Asian, Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
1 single bed
2 single beds
2 single beds
1 single bed
and
1 double bed
1 large double bed
1 large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.9
Facilities
8.4
Cleanliness
8.9
Comfort
8.8
Value for money
8.0
Location
9.4
Free WiFi
8.3
High score for Alor Setar

Select topics to read reviews:

Guests who stayed here loved

  • Azizfitri
    Malaysia Malaysia
    We're having local dish after having simple breakfast at the hotel. Downtown location which easier to reach town attractions.
  • Tengku
    Malaysia Malaysia
    The cleanliness is top notch and location next to the biggest mall in Alor Setar. Quiet environment still
  • Datin
    Malaysia Malaysia
    The hotel is cosy, clean and right smack in the middle of town - within walking distance to places of interests.
  • H
    Malaysia Malaysia
    Front office folks were friendly.the first night was good because I think booked through booking.com. The breakfast is simple, clean and nice. Feels quite cozy. I extended the next night, and I got a smaller room without a window. It was clean...
  • Yati
    Malaysia Malaysia
    Central location. Newly refurbished. Friendly staffs
  • Mohammad
    Malaysia Malaysia
    The room was super clean, the breakfast was quite good, the staffs were friendly and I truly enjoyed my stay.
  • Phay
    Malaysia Malaysia
    Very clean and comfortable stay. Strategic location.
  • Ivan
    Malaysia Malaysia
    Frazel Heritage Hotel has a unique architectural charm that stands out. The breakfast spread is fantastic, truly satisfying guests' food cravings with a range of delicious options. However the pricing feels a bit high for a property in Kedah...
  • Li
    Malaysia Malaysia
    New and clean The best hotel I could find in Alor Setar Friendly staff
  • Jeesan
    Malaysia Malaysia
    Great location, located right next to a mall where choices of restaurants are plenty. The room is spacious (some have no windows depending on the room type you pay for). Water filter is available along the corridor, which is applaudable :)

Hotel surroundings

Facilities of Frazel Heritage Hotel
Great facilities! Review score, 8.4

Most popular facilities

  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

    Services

    • Concierge service
    • 24-hour front desk
    • Meeting/banquet facilities
      Additional charge

    Reception services

    • Invoice provided

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safety deposit box

    General

    • Air conditioning
    • Tile/marble floor
    • Soundproofing
    • Soundproof rooms
    • Lift
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms

    Accessibility

    • Lower bathroom sink
    • Toilet with grab rails
    • Upper floors accessible by elevator

    Languages spoken

    • English
    • Malay
    • Chinese

    House rules
    Frazel Heritage Hotel takes special requests - add in the next step!

    Check-in
    From 15:00 to 00:00
    Check-out
    From 07:00 to 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Refundable damage deposit
    A damage deposit of MYR 100 is required on arrival. That's about £18. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    VisaMastercardCash

    The fine print
    Need-to-know information for guests at this property

    There is a tourisim fee of 10 MYR for International Guests

    A damage deposit of MYR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    FAQs about Frazel Heritage Hotel

    • The prices at Frazel Heritage Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Frazel Heritage Hotel is 250 yards from the centre of Alor Setar. All distances are measured in straight lines. Actual travel distances may vary.

    • Frazel Heritage Hotel offers the following activities / services (charges may apply):

      • Check-in at Frazel Heritage Hotel is from 15:00, and check-out is until 12:00.

      • Yes, Frazel Heritage Hotel is popular with guests booking family stays.

      • Room options at Frazel Heritage Hotel include:

        • Single
        • Twin/Double
        • Family
        • Double
        • Suite
      • Guests staying at Frazel Heritage Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

        Breakfast option(s) include:

        • Halal
        • Asian
        • Buffet