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Conveniently located in historic downtown Guadalajara just steps from a variety of attractions, dining and shopping, this hotel offers comfortable guest rooms and an on-site restaurant. Hotel Universo features guest rooms and suites with a variety of amenities. Guests will enjoy cable TV, work desks and telephones. The hotel also offers free private parking and wireless internet in public areas. Visitors will appreciate Universo Hotel's on-site restaurant. Galaxia Restaurant serves international cuisine for breakfast, lunch and dinner.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Guadalajara, this hotel has an excellent location score of 9.1

Breakfast Info

Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
2 full beds
and
1 sofa bed
1 queen bed
2 king beds
and
1 sofa bed
1 queen bed
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Guest reviews

Categories:

Staff
8.4
Facilities
7.4
Cleanliness
7.8
Comfort
7.8
Value for money
8.0
Location
9.1
Free Wifi
6.2
Low score for Guadalajara

Select topics to read reviews:

Guests who stayed here loved

  • Eduardo
    United States United States
    Very convenient location, just two blocks from the centro histórico 👍
  • Jose
    United States United States
    Everything was perfect check in receptionist on Thursday 11/24/2022 nice and respectful
  • America
    Mexico Mexico
    The bed was very comfortable and very clean and like a lot the location of the hotel everything close and good service
  • Espinoza
    Mexico Mexico
    I loved the staff very, very attentive to my needs and the breakfast was very good as well. A large variation of foods and drinks.
  • Erick
    Mexico Mexico
    The place was nice, comfortable and clean. The room we stayed in was pretty spacious.
  • Nikitat86
    Mexico Mexico
    Very friendly and professional staff who not only greeted us, but came outside to find us when we couldn't locate the car park. - Secure private car park - air-conditioned rooms - comfortable beds - TV - great location - it's no 5-star hotel but...
  • Martinez
    Mexico Mexico
    *I like that there's attention at the reception 24hrs, Incase of an emergency *Rooms very clean *Necessities are ok *Clean beds *Bathroom is small but ok
  • Tania
    Mexico Mexico
    La ubicación y el estacionamiento, personal muy amable todo el tiempo
  • Marcos
    Mexico Mexico
    la habitación tenía mucho ruido venía de la calle y la ventana no son celladas pedí cambiarla y me ofrecieron una piso 7 misma direcion remodelada.
  • Ana
    Mexico Mexico
    Las camas son muy amplias y cómodas y está todo cercas del hotel nosotros no ocupamos mover el carro nos movimos a pie o en Micro

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurante #1
    • Cuisine
      Mexican
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly

Amenities of Hotel Universo

Most popular amenities

  • Free Wifi
  • Free parking
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Breakfast

Bathroom

  • Private bathroom
  • Free toiletries
  • Shower

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone

Food & Drink

  • Kid-friendly buffet

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Parking garage

Services

  • Baggage storage
  • Tour desk
  • Car rental
  • Dry cleaning
    Additional charge
  • 24-hour front desk
  • Room service

Front Desk Services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe

General

  • Air conditioning
  • Smoke-free property
  • Elevator
  • Family rooms
  • Non-smoking rooms

Languages Spoken

  • English
  • Spanish

House rules
Hotel Universo takes special requests – add in the next step!

Check-in
From 3:00 PM to 7:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 11:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check in after 6;30 pm need to be informed to the hotel otherwise booking will not be honored.

Only for reservations of more than 3 rooms we handle different forms of payment 15 days prior to arrival, the total amount of the reservation must be paid in order to guarantee the reservation. If payment is not received, we will proceed with the respective cancelation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Universo of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Hotel Universo

  • Hotel Universo offers the following activities/services (charges may apply):

    • Room options at Hotel Universo include:

      • Double
      • Suite
    • The prices at Hotel Universo may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Yes, Hotel Universo is popular with guests booking family stays.

    • Check-in at Hotel Universo is from 3:00 PM, and check-out is until 12:00 PM.

    • Hotel Universo has 1 restaurant:

      • Restaurante #1
    • Guests staying at Hotel Universo can enjoy a highly-rated breakfast during their stay (guest review score: 6.1).

      Breakfast option(s) include:

      • Buffet
      • À la carte
    • Hotel Universo is 1,000 feet from the center of Guadalajara. All distances are measured in straight lines. Actual travel distances may vary.