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Located in Mexico City, 295 feet from United States Embassy, Sofitel Mexico City Reforma features air-conditioned accommodations and a bar. Among the facilities of this property are a restaurant, a 24-hour front desk and room service, along with free WiFi. The hotel has an indoor pool and a concierge service. All rooms at the hotel are fitted with a seating area, a flat-screen TV with cable channels and a private bathroom with a hairdryer and a shower. All units have a desk. A continental breakfast is available each morning at Sofitel Mexico City Reforma. The accommodations offers a terrace. The Angel of Independence is 787 feet from Sofitel Mexico City Reforma, while Chapultepec Castle is 1.4 mi from the property. The nearest airport is Benito Juarez International Airport, 5.6 mi from the hotel.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sofitel
Hotel chain/brand
Sofitel

Property highlights

Top Location: Highly rated by recent guests (9.6)

Breakfast Info

Continental, Vegetarian, American, Buffet, Breakfast to go

Private parking at the hotel


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Availability

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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.5
Facilities
9.5
Cleanliness
9.6
Comfort
9.6
Value for money
8.7
Location
9.6
Free Wifi
9.4
High score for Mexico City

Select topics to read reviews:

Guests who stayed here loved

  • Amol
    United States of America United States of America
    Fantastic, friendly staff. Great to have the coffee shop at the entrance. A lot to walk to and easy Uber ride to the city.
  • Whitney
    United States of America United States of America
    Amazing service and perfect location. The hotel views are spectacular and my room was absolutely beautiful. 5 star service all-around. The breakfast was fantastic. I'll definitely stay here on my next trip to Mexico City,.
  • Alexander
    Austria Austria
    Beautiful centrally located property. Immaculately clean and well appointed. The swimming pool on the 33rd floor is definitely a highlight
  • Fk0718
    United States of America United States of America
    this is the absolute best hotel i've stayed at , the staff, the room, the views from my room. just the best
  • Ramona
    United States of America United States of America
    The staff, the cleanness, the rooftop restaurant, the pool, the gym Bruno, Daniel, Karla, Jessica, Lumberte (rooftop), Edward (downstairs helped us every morning with the Uber) , Sweety (front desk), Leti (the spa … amazing) and many mores that...
  • Honorio
    United States of America United States of America
    A 100 % extremely beautiful!!! Super great service!! Everyone treat you so nice!!!
  • Mashael
    Qatar Qatar
    Lovely luxurious room. The staff were friendly and helpful. The fitness center was great and had an amazing view. Loved the location.
  • Kenneth
    United States of America United States of America
    We did not have breakfast there. The staff, (especially the front desk), was wonderful… Claudia, Christina, Brenda, Katy and more. David was very helpful too.
  • Margarita
    United States of America United States of America
    Central location, hospitality and professionalism of staff, great amenities and on-site restaurants. The coffeeshop had amazing lattes and pastries.
  • Boban
    Germany Germany
    good standard sofitel experience upgraded to higher floor with city view was great...pool was nice and all staff very helpful and kind

Hotel area info

Restaurants
4 Restaurants On Site

  • Balta
    • Cuisine
      Mediterranean • International
    • Open for
      Breakfast • Lunch • Dinner
  • Bajel
    • Cuisine
      Mexican
    • Open for
      Dinner
  • Free House Bar
    • Open for
      Cocktail hour
  • Cityzen Rooftop Restaurant
    • Cuisine
      International
    • Open for
      Lunch • Dinner

Amenities of Sofitel Mexico City Reforma
Great facilities! Review score, 9.5

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Private Parking
  • Fitness center
  • Non-smoking rooms
  • Spa
  • 4 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Toilet
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Alarm clock

View

  • City view

Outdoors

  • Terrace

Kitchen

  • Coffee machine

Room Amenities

  • Socket near the bed

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Bicycle rental
  • Happy hour
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in the rooms and is free of charge.

Parking
Private parking is available on site (reservation is not needed) and costs $12 per day.

  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Elevator
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Saltwater pool
  • Pool/Beach towels

Spa

  • Locker rooms
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa facilities
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty services
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge

Languages Spoken

  • English
  • Spanish
  • French

House rules
Sofitel Mexico City Reforma takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 17 years
Extra bed upon request
Free
Adult (18+ years)
Extra bed upon request
$29.88 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardCash is not accepted

The fine print
Must-know information for guests at this property

Guests under the age of 18 can only check in with a parent or official guardian

Family policy:

Accommodations and breakfast are free for 2 children under 6 years old sharing parents' room at our Balta restaurant, when booking a Breakfast included rate.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sofitel Mexico City Reforma of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Sofitel Mexico City Reforma

  • The prices at Sofitel Mexico City Reforma may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Sofitel Mexico City Reforma offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Body treatments
    • Swimming pool
    • Head massage
    • Manicure
    • Foot massage
    • Locker rooms
    • Full-body massage
    • Beauty services
    • Back massage
    • Happy hour
    • Hand massage
    • Pedicure
    • Couples' massage
    • Bicycle rental
    • Fitness
    • Facial treatments
    • Spa facilities
    • Neck massage
  • Room options at Sofitel Mexico City Reforma include:

    • Quad
    • Triple
    • Double
    • Suite
  • Sofitel Mexico City Reforma has 4 restaurants:

    • Bajel
    • Cityzen Rooftop Restaurant
    • Balta
    • Free House Bar
  • Sofitel Mexico City Reforma is 2.2 miles from the center of Mexico City. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Sofitel Mexico City Reforma is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at Sofitel Mexico City Reforma can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • American
    • Buffet
    • Breakfast to go