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Conveniently set in the Centro district of Playa del Carmen, Hotel Colonial Playa del Carmen is located a 8-minute walk from Playacar Beach, 500 yards from ADO International Bus Station and a 8-minute walk from Playa del Carmen Maritime Terminal. With an outdoor swimming pool, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property is a 6-minute walk from Playa del Carmen Beach, and within half a mile of the city center. At the hotel, every room is equipped with a desk. Guest rooms in Hotel Colonial Playa del Carmen are equipped with a flat-screen TV and free toiletries. An American breakfast is available daily at the accommodation. Hotel Colonial Playa del Carmen can conveniently provide information at the reception to help guests to get around the area. Church of Guadalupe is 1.9 miles from the hotel, while Xel Ha is 29 miles from the property. Cozumel International Airport is 21 miles away, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kavia Hotels
Hotel chain/brand

Property highlights

Located in the heart of Playa del Carmen, this hotel has an excellent location score of 8.9

Breakfast Info

American


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Availability

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Room Type
Number of guests
 
2 twin beds
3 twin beds
Bedroom :
2 full beds
Living room:
1 sofa bed
1 full bed
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Guest reviews

Categories:

Staff
8.1
Facilities
7.6
Cleanliness
8.0
Comfort
7.9
Value for money
8.1
Location
8.9
Free Wifi
7.4
Select topics to read reviews:

Guests who stayed here loved

  • Gomez
    Colombia Colombia
    The people at the hotel are very careful and attentive
  • Isabel
    United States of America United States of America
    It was nice for 1 night that we stayed. close to El Centro
  • Quintero
    United States of America United States of America
    Everything was AMAZING. I ONLY stayed for 1 nights. I will be staying there again. God's Will. Amen 🙏
  • Alexander
    United States of America United States of America
    Great hotel, right after innovation. Friendly staff, beautiful public pull area. Close to center. Recommended! Special thanks to Alejandro 😀
  • Alexander
    Sweden Sweden
    The location was great. Close to the beach and the walking streets. Easy access to super mercados and restaurants. The staff was really helpful and always super friendly.
  • Amber
    United States of America United States of America
    Location is great and the pool was big enough to swim in
  • Carly
    United States of America United States of America
    This property was actually even nicer in person than the pictures! They could benefit from updated images because it was super nice and clean in person.
  • Luis
    Guatemala Guatemala
    Location is prime, I definitely recommend this hotel if you go for the party
  • Guillaume
    France France
    Surprisingly, the WiFi was SUPER fast in our room! Spacious room. Good location. Close to the beach and the main avenue but far enough to be calm. Friendly staff. I could check in earlier.
  • Timo
    Finland Finland
    Comfortable beds, cool pool area and a working AC. Fridge in room was a big plus. Location very good just far enough from the bustle of 5a Avenida. Lots of great restaurants and food stalls nearby.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hello Can I pay in cash?

    We acept cash and debit/credit cards
    Answered on 6 April 2023
  • Are towels included for the double rooms or is there an extra charge?

    Shower towels are included, pool towels are requested at the reception, regards
    Answered on 29 June 2023
  • Hi, do you have a tour desk at the hotel . Do you arrange tours to Chichen Itza?

    Hi sir! good afternon Of course, we have some good agency recommendations for all your tours.
    Answered on 26 June 2024
  • Can I check in at 2 am? Thank you

    yes, you can
    Answered on 3 March 2024

Hotel area info

Amenities of Hotel Colonial Playa del Carmen

Most popular amenities
  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Air conditioning
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathtub
  • Shower
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Internet
Wifi is available in public areas and is free of charge.
Parking
No parking available.
Services
  • Shuttle service
    Additional charge
  • Baggage storage
  • Wake-up service
  • Tour desk
  • Airport shuttle
    Additional charge
  • 24-hour front desk
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Fan
  • Facilities for disabled guests
  • Non-smoking rooms
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
Languages Spoken
  • Spanish

House rules
Hotel Colonial Playa del Carmen takes special requests – add in the next step!

Check-in
From 3:00 PM to 6:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 11:30 AM to 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash

The fine print
Must-know information for guests at this property

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.

When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply.

Please inform Hotel Colonial Playa del Carmen of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a busy area so guests might experience some noise.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

FAQs about Hotel Colonial Playa del Carmen

  • The prices at Hotel Colonial Playa del Carmen may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The nearest beach is 1,500 feet from Hotel Colonial Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Colonial Playa del Carmen is 1,150 feet from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel Colonial Playa del Carmen include:

    • Twin
    • Double
    • Suite
  • Check-in at Hotel Colonial Playa del Carmen is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Hotel Colonial Playa del Carmen can enjoy a highly-rated breakfast during their stay (guest review score: 6.2).

    Breakfast option(s) include:

    • American
  • Hotel Colonial Playa del Carmen offers the following activities/services (charges may apply):

    • Swimming pool
  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.