On Playa del Carmen's famous 5th Avenue, an area known as Little Italy, this small hotel offers unique, but comfortable guestrooms, just steps from the beaches of the Caribbean Sea.
Dreessen
United States
Lovely inside garden area. Very peaceful. Room was decent but i would not pay full price. Look for deals. Staff was lovely. You will hear noise from Avenida 5. Rooms looked a little basic but good.
Located in the middle of downtown Playa del Carmen, The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive Suites - Optional Gourmet All Inclusive has an outdoor...
Reyna
United States
Hotel was clean. It was close to the beach and next to 5th Ave. wish I could have stayed longer. I will return.
In the center of Playa del Carmen, just two block away from the beach, this hotel offers air-conditioned rooms decorated with a Mexican style. Also available is an on-site restaurant.
Ideally located in the center of Playa del Carmen, La Pasion Colonial Hotel Boutique By Bunik has air-conditioned rooms, an outdoor swimming pool, free WiFi and a garden.
Great people , great place ! I want to come back :)
Located in Playa del Carmen, a 3-minute walk from Playa del Carmen Beach, Antera Hotel & Residences has accommodations with an outdoor swimming pool, free private parking, a garden and a shared lounge...
Excellent suite, nothing comparable in Mexiko so far.
Located in the middle of downtown Playa del Carmen, The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive Suites - Optional Gourmet All Inclusive has an outdoor...
location was excellent, the breakfast was amazing.
Featuring an extensive garden, continental breakfast, a wooden terrace with hammocks and a beautiful fountain, Hotel Hulku is located 656 feet from Playa del Carmen's beaches.
Everything was great, would come back and stay again.
This oceanfront hotel in Playa del Carmen is located directly on the beach, one block from the famous Fifth Avenue entertainment area. The hotel offers a 24-hour front desk and free Wi-Fi.
So close to the beach , nice staff !! Great breakfast!!
On Playa del Carmen's famous 5th Avenue, an area known as Little Italy, this small hotel offers unique, but comfortable guestrooms, just steps from the beaches of the Caribbean Sea.
amazing location and friendly staff. highly recommended
Offering an outdoor pool and a private beach area with stunning views of the sea, Playa Palms Beach Hotel is located steps from famous 5th Avenue and its cafeterias, shops and nightclubs.
Breakfast in bed, beautiful pool, private little beach.
Hotel Ambra has an outdoor swimming pool, garden, a shared lounge and terrace in Playa del Carmen. This 3-star hotel has air-conditioned rooms with a private bathroom.
Las instalaciones y que esta viable para su llegada
This Playa del Carmen bed and breakfast is located in a quiet area 15 minutes' walk from the Central Playa del Carmen Beach. The hotel offers free Wi-Fi in public areas.
Very spacious and clean room. Good water pressure :)
Conveniently set in the Centro district of Playa del Carmen, Hotel Colonial Playa del Carmen is located a 8-minute walk from Playacar Beach, 500 yards from ADO International Bus Station and a 8-minute...
The pool area looks beautiful. It is very clean with room service every day.
In a prime location in Playa del Carmen, Sofía Boutique Condos by Bunik provides air-conditioned rooms, an outdoor swimming pool, free WiFi and a terrace.
All, everything was exactly as described and on pictures.
Featuring an outdoor swimming pool, a shared lounge as well as a terrace, Auténtico Vertical Playa del Carmen is located in the center of Playa del Carmen, a 3-minute walk from Playa del Carmen Beach.
Budget friendly hotel designed in a an interesting way
Providing free WiFi throughout the property, Perfect Place 211 is located in Playa del Carmen, a 12-minute walk from Playacar Beach and half a mile from ADO International Bus Station.
Located in Playa del Carmen, within a 12-minute walk of Playacar Beach and half a mile of ADO International Bus Station, Perfect Place 311 provides free WiFi throughout the property.
Conveniently set in Playa del Carmen, Casarte Boutique Hotel provides air-conditioned rooms, an outdoor swimming pool, free WiFi and a garden. This 4-star hotel offers a terrace.
Es único, bello, pequeño acogedor como estar en casa
Offering free WiFi throughout the property, Sea Breezes Studio at Syrena 409 is located in Playa del Carmen, a 13-minute walk from Playacar Beach and half a mile from ADO International Bus Station.
Central location, separate areas for sitting eating and sleeping.
Located in Playa del Carmen, 4.7 miles from Playa del Carmen Maritime Terminal, Hacienda Xcaret provides accommodations with free bikes, free private parking, an outdoor swimming pool and a garden.
Amazing location. Beautiful property. Loved everything about it!
Located in Playa del Carmen, within a 12-minute walk of Playacar Beach and half a mile of ADO International Bus Station, The Perfect Place, Unit 005 provides free WiFi throughout the property.
Very good location and well equipped room and building
FAQs about hotels in Playa del Carmen
On average, 3-star hotels in Playa del Carmen cost $49 per night, and 4-star hotels in Playa del Carmen are $101 per night. If you're looking for something really special, a 5-star hotel in Playa del Carmen can be found for $336 per night, on average (based on Booking.com prices).
The average price per night for a 3-star hotel in Playa del Carmen this weekend is $181 or, for a 4-star hotel, $237. Looking for something even fancier? 5-star hotels in Playa del Carmen for this weekend cost around $1,005 per night, on average (based on Booking.com prices).
On average, it costs $140 per night to book a 3-star hotel in Playa del Carmen for tonight. You'll pay around $194 if you choose to stay in a 4-star hotel tonight, while a 5-star hotel in Playa del Carmen will cost around $798, on average (based on Booking.com prices).
At the centre of the Mayan Riveria is Playa del Carmen, a playground for hip Europeans and toned-and-tanned Americans. This resort town showcases the renowned white-sand beaches of the Caribbean Coast along the Yucatan Peninsula of Mexico.
Playa del Carmen's powdery white sands are nestled between Cancun to its north, Tulum in the south and the island of Cozumel, 20 km east with its fantastic diving in the nearby Great Maya Reef. Awake from an afternoon nap to take a dip, go snorkelling or deep-sea fishing in the beautiful blue waters of the Gulf of Mexico.
Playa is an easy choice as a holiday destination with its range of hotels, many first-class restaurants and beachside nightclubs. Quinta Avienda, also known as 5th Avenue, is the main tourist hub and shopping district. For a more authentic Mexico experience, venture outside of the centre to a local cenote (sinkhole) or Mayan ruins in Tulum.
Cruise ships dock in nearby Cozumel and traffic people to the mainland arriving at the Playa del Carmen Maritime Terminal. If the glimmering Caribbean waters are full, then Booking.com has a huge number of hotels with an outdoor swimming pool by the beach.
A really fun town, felt very safe when for my teens to run...
A really fun town, felt very safe when for my teens to run around with their friends alone. Beach is really pleasant and wonderful. Every cuisine imaginable is available at all price ranges. Fun activities in the area include ATV, ziplines, jet skis, snorkling, cave swims, Mayan ruins, and more. Great spot to vacation....
Ari
United States
Scored 8.0
8.0
We visited Playa del Carmen town for one day.
We visited Playa del Carmen town for one day. The tow is nice but rather comercial, idealy if you are looking for shopping and dinning but at a high price. The beaches in town are crowded and noisy if you are looking for a party place instead of a relaxing and quite place.
Eduardo
Netherlands
Scored 10
10
Playa has always been GREAT! DESTINATION FOR ME.
Playa has always been GREAT! DESTINATION FOR ME.
Except his trip with the hotel ALOFT, wrong description of the room I had though I reserved.
After Canceling another reservation to reserve at the Aloft.
BIG MISTAKE.
Johnson
Scored 10
10
We have visited Playa del Carmen three times over 10 years.
We have visited Playa del Carmen three times over 10 years. It is a vibrant place that is suitable for families and couples. The beaches are clean, relaxing and swimmable. There are countless excellent bars and restaurants to suit all tastes and budgets. The area is very safe to explore the touristy and local shops. We will be coming back again!
Ranvir
Canada
Scored 2.0
2.0
To Booking.com Customer Service Team/Higher Supervisor
To Booking.com Customer Service Team/Higher Supervisor
I am writing to formally escalate my complaint regarding my recent booking at The Carmen Hotel, which I made through your platform, Booking.com. Despite my payment being made via your platform, I have received no support or resolution from either Booking.com or the hotel regarding my refund request.
The issue stems from an appalling experience during my stay, where the basic facilities of the room were non-functional. Specifically, the toilet in our room was unusable as it could not flush, leaving waste in the bowl overnight until maintenance arrived the next day. Even after their intervention, the issue was unresolved, leaving us without an operational toilet for the duration of our stay.
The staff’s response to this serious health and safety matter was utterly unacceptable. We were instructed to use the lobby restroom, which is both impractical and disgraceful for paying guests. The well-being and comfort of your customers should be a priority, yet the handling of this situation demonstrated a complete lack of concern or accountability.
Since my booking was made via Booking.com, and not directly with the hotel, I hold Booking.com responsible for ensuring the resolution of my refund. I have attempted to contact The Carmen Hotel through email, WhatsApp, and various other communication channels, yet I have received no response. Your platform enables bookings with this establishment, and as such, I believe you share liability in ensuring customers’ grievances are addressed appropriately.
I am requesting that Booking.com immediately involve a higher supervisor to review and resolve this matter, supporting my claim for a full refund.
A
Anonymous
Scored 4.0
4.0
Playa del Carmen is a resort.
Playa del Carmen is a resort. It is about shopping, eating and the beach … possibly in that order. Not for you if you are looking to commune with nature. Not if you seek to experience the cultural treasures of Mexico. Good for people watching, party times, vibrant nightlife.
I walked almost the entire famous 5th Avenida and found it rather boring and generic. But, from Playa you can get to fantastic places on day trips. Organized tours, car, or even by the ADO bus.
Joanna
United States
See reviews by guests who stayed at hotels in Playa del Carmen
Fantastic location right in the middle of Playa del carmen, one block from the madness of the 5th street. Many restaurants, shops and bars within walking distance.
From outside you feel like you're in a regular city but inside the hotel it makes you feel like you're in one of those bungalow villas in Asia.
The pool area is very relaxing. We got to use the spa for 30 min and it was a nice relaxing experience.
Overall the bedroom is very comfortable.
The hotel is well located. It is perfect if you need to enjoy Playa del Carmen without rush, it is a calm but active area. You will find everything you need but without the noise. The pool is really cool and the staff is very nice. Despite the negative aspect, it is a good value for the price because it is quite cheap. The hotel is nice and well decorated.
The rooftop pool is excellent! We had great cocktails delivered to the pool and the bartender was really kind. It’s a lovely reprieve from the very tourist centre of Playa del Carmen. I did also like that the hotel was a close walk to a great local restaurant.
Very nice hotel in the centre of Playa del Carmen. Very close to the main street. Very clean and very nice big room.
Staff very friendly and always smiling.
Definately I would stay there again if ever go to Playa again
The property is really stylish a boutique hotel in the heart of Playa del Carmen
The jacuzzi is a master for your qualitative time after the beach or excursions
conti
United Kingdom
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