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Hotel Ambra has an outdoor swimming pool, garden, a shared lounge and terrace in Playa del Carmen. This 3-star hotel has air-conditioned rooms with a private bathroom. The property has a 24-hour front desk, airport transportation, a concierge service and free WiFi throughout the property. At the hotel, rooms come with a desk. Some rooms include a kitchenette with a fridge and a microwave. The rooms in Hotel Ambra are equipped with a flat-screen TV and free toiletries. Playa del Carmen Beach is 1.7 miles from the accommodation, while Playa del Carmen Maritime Terminal is 1.8 miles from the property. Cozumel International Airport is 20 miles away.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kavia Hotels
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (8.5)

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 full beds
1 king bed
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Guest reviews

Categories:

Staff
8.7
Facilities
8.5
Cleanliness
8.8
Comfort
8.7
Value for money
8.7
Location
8.5
Free Wifi
8.5

Select topics to read reviews:

Guests who stayed here loved

  • Maria
    United States of America United States of America
    I love ❤️ this place is very comfy 😌 💕 I'm here sometimes twice a year for the last 4 years never had any issues or complaining family oriented customer service great 👍 and absolutely 💯 ewsoectfull always clean and 🤫 quiet
  • Alynnette
    United States of America United States of America
    We've been here many times before. The hotel is well kept. Plaza in front with restaurants and shop. Easy to get taxis. Booking has better prices than the hotel itself.
  • Judy
    United States of America United States of America
    Great housekeeping, large room, large bathroom, near to shopping and some restaurants, next door to Oxxo, small-ish but very nice pool. Nice pool deck area (add more plants). Exceptionally nice and helpful staff. Easy and inexpensive taxi ride to...
  • Jean-guillaume
    France France
    Clean and effective, however the price is a bit high considering the facilities. Also you'll be just above the road so if you're a light sleeper request rooms on the other side because the traffic does make a bit of noise ☺️
  • Bradley
    Belize Belize
    The fact that it had Parking, and it is located on an Avenue
  • Christina
    United States of America United States of America
    This hotel was a great value because it's located a short distance away from the city center. The outdoor pool was small but refreshing in the heat. The rooms weren't decorative but the bed was large and comfortable. The a\c worked well. The wifi...
  • Elizabeth
    United States of America United States of America
    I liked the quiet and the close access to stores and restaurants. Also they were super helpful and gave us a late check out.
  • Edmund
    Canada Canada
    Close to a large shopping mall. Fast internet in the room
  • Andrea
    Canada Canada
    Staff was pleasant and helpful. They upgraded me to a studio with kitchenette
  • László
    Hungary Hungary
    Comfortable room, shopping possibilities are few meters. Parking in front of the hotel is free. It is not a luxury hotel but well worth the money they asking for it! The small pool is also positive!

Hotel area info

Amenities of Hotel Ambra
Great facilities! Review score, 8.5

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Non-smoking rooms
  • 24-hour front desk
  • Terrace
  • Air conditioning
  • Daily housekeeping
  • Garden

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

View

  • View

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Front Desk Services

  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security

General

  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Wake-up service
  • Tile/Marble floor
  • Private entrance
  • Car rental
  • Elevator
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock

Accessibility

  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Plunge pool
  • Beach chairs/Loungers
  • Beach umbrellas

Spa

  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath

Languages Spoken

  • English
  • Spanish

House rules
Hotel Ambra takes special requests – add in the next step!

Check-in
From 3:00 PM to 6:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 4:00 AM to 12:30 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash

The fine print
Must-know information for guests at this property

When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.

Please note that checkin out of stipulated time will be available upon rquest. The property can not guarantee the room later the 6:00 PM if the guest doesn't confirm the arrival time earlier.

Please inform Hotel Ambra of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a busy area so guests might experience some noise.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

FAQs about Hotel Ambra

  • Hotel Ambra is 1.5 miles from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Hotel Ambra may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Hotel Ambra include:

    • Suite
    • Double
  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Hotel Ambra is from 3:00 PM, and check-out is until 12:30 PM.

  • Hotel Ambra offers the following activities/services (charges may apply):

    • Public Bath
    • Swimming pool