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Ciyé Hotel has free bikes, outdoor swimming pool, a terrace and restaurant in San Francisco. Featuring a bar, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property is non-smoking throughout and is located a 7-minute walk from North Sayulita Beach. At the hotel, every room includes a closet. The rooms include a safety deposit box, while selected rooms also feature a balcony and others also feature city views. At Ciyé Hotel each room includes a seating area. Aquaventuras Park is 22 miles from the accommodation, while Puerto Vallarta International Convention Center is 26 miles from the property. Lic. Gustavo Diaz Ordaz Airport is 24 miles away.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.4)


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Availability

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Room Type
Number of guests
 
1 queen bed
1 queen bed
2 queen beds
2 queen beds
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Guest reviews

Categories:

Staff
9.4
Facilities
9.3
Cleanliness
9.4
Comfort
9.3
Value for money
8.4
Location
9.4
Free Wifi
9.4
High score for San Francisco
Select topics to read reviews:

Guests who stayed here loved

  • Pam
    United States of America United States of America
    Because I booked through Booking . com we weren't eligible for the breakfast
  • Sterling
    United States of America United States of America
    Rooms were clean and comfortable. Great pool. Excellent location.
  • Geoffrey
    United States of America United States of America
    We had an excellent stay and experience. Pool sunset is worth the stay.
  • Alfred
    Canada Canada
    It was clean and the staff were great. Has a water filtration system. Close to everything and very quiet.
  • Andrew
    United States of America United States of America
    The staff, the quiet and relaxed rooftop pool and bar.
  • Kira
    Canada Canada
    Excellent location. Rooftop pool and bar were fantastic. Staff friendly and the entire facility was exceptionally clean.
  • Maxwell
    United States of America United States of America
    Very well-done and clean hotel, right in the action. Large and comfortable rooms. Lovely rooftop pool and bar. Highly recommend. I’d stay here again.
  • Stephen
    United States of America United States of America
    Very nice. Friendly Staff. You get free coffee and croissants if you book direct.
  • Sterling
    United States of America United States of America
    Centrally located. Clean well appointed rooms. Rooftop pool and bar is very nice.
  • Austin
    Japan Japan
    The property is centrally located to everything in central San Pancho. Easy access to beach, restaurants, and many other activities. The staff are so welcoming and nice especially Alan!

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hi, do all rooms include a mini fridge that can be used to store food or drinks?

    First of all we would like to say thank you for your preference. Will be a pleasure to host your vacations! Yes every room has a mini fridge, queen s..
    Answered on 22 February 2022
  • Also, I assume there is a place there in San Pancho to get a 1 day CoVid test to fly home?

    Good morning, Yes, the laboratory came to the hotel, cna be antigen or PCR Warms Regards, Ciyé Hotel
    Answered on 29 January 2022
  • Are you serving food and drinks at the hotel now? Thanks looking to come after Christmas period 25 to 30 dec

    Good afternoon, Thank you for your preference! Will be a pleasure to have you with us. Yes, we have Bar, snacks and food. Cordially,
    Answered on 9 November 2021
  • do you have ground floor rooms? do you have an elevator?

    Dear guest, the rooms are located on the second and third floor. We only have stairs, but we have staff who can help with your luggage. Please let u..
    Answered on 27 October 2022
  • Looking for 2 rooms 1 queen bed per room 2/9 & 10 Chking out the 11th Any left for those dates with a water view? Booking.com only shows city view

    Good morning, First of all we would like to say thank you for your interes. We don´t have any room with water or ocean view. We have the roftop with ..
    Answered on 29 January 2022
  • Hello! I will be working so I need good internet. Is it available?

    We have a co-work space where you can use good wifi
    Answered on 14 April 2022
  • Still looking?

Hotel area info

Restaurants
2 Restaurants On Site

  • Pezetarian
    • Open for
      Lunch • Dinner
    • Ambience
      Modern
  • La Trattoria Toscana
    • Cuisine
      Italian
    • Ambience
      Modern

Amenities of Ciyé Hotel
Great facilities! Review score, 9.3

Most popular amenities
  • Outdoor swimming pool
  • Free Wifi
  • Parking
  • Non-smoking rooms
  • Spa
  • 2 restaurants
  • Family rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
View
  • City view
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Beach
  • Snorkeling
    Additional chargeOff-site
  • Horseback riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Hiking
    Additional chargeOff-site
  • Windsurfing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sofa
  • Sitting area
Food & Drink
  • Bar
  • Minibar
Internet
Wifi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and costs MXN 150 per day.
  • Street parking
Services
  • Shuttle service
    Additional charge
  • Daily housekeeping
  • Concierge
  • Baggage storage
  • Wake-up service
  • Fax/Photocopying
    Additional charge
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • Key card access
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Private entrance
  • Fan
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Saltwater pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Massage
    Additional charge
  • Spa
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules
Ciyé Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MXN 2,000 is required on arrival. That's about $99. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardCash is not accepted

The fine print
Must-know information for guests at this property

A damage deposit of MXN 2,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Ciyé Hotel

  • Ciyé Hotel has 2 restaurants:

    • Pezetarian
    • La Trattoria Toscana
  • Room options at Ciyé Hotel include:

    • Double
    • Suite
  • Ciyé Hotel is 650 feet from the center of San Francisco. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Ciyé Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • The nearest beach is 2,800 feet from Ciyé Hotel. All distances are measured in straight lines. Actual travel distances may vary.

  • Ciyé Hotel offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Hiking
    • Snorkeling
    • Diving
    • Fishing
    • Windsurfing
    • Golf course (within 2 miles)
    • Couples' massage
    • Swimming pool
    • Neck massage
    • Bicycle rental
    • Hand massage
    • Public Bath
    • Horseback riding
    • Beach
    • Head massage
    • Foot massage
    • Full-body massage
    • Back massage
  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Ciyé Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.