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Well set in the center of Playa del Carmen, Aloft Playa del Carmen provides air-conditioned rooms, an outdoor swimming pool, free WiFi and a fitness center. Featuring room service, this property also welcomes guests with a restaurant and a terrace. Certain units at the property include a balcony with a city view. Every room has a coffee machine and a private bathroom with a shower and free toiletries, while some rooms will provide you with a kitchenette equipped with a fridge. All guest rooms at the hotel are equipped with a flat-screen TV with cable channels and a safety deposit box. A buffet, continental or American breakfast is available daily at the property. Guests can enjoy playing pool, or take advantage of the business center. Speaking English and Spanish, staff are always on hand to help at the 24-hour front desk. Popular points of interest near Aloft Playa del Carmen include Playa del Carmen Beach, Playacar Beach and ADO International Bus Station. Cozumel International Airport is 22 miles away.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Aloft
Hotel chain/brand
Aloft

Property highlights

Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.4

Breakfast Info

Continental, American, Buffet

Parking available at the hotel


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Availability

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Room Type
Number of guests
 
2 queen beds
1 king bed
1 king bed
1 king bed
2 queen beds
2 queen beds
2 queen beds
1 king bed
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Guest reviews

Categories:

Staff
9.0
Facilities
9.2
Cleanliness
9.4
Comfort
9.4
Value for money
9.0
Location
9.4
Free Wifi
9.0
High score for Playa del Carmen

Select topics to read reviews:

Guests who stayed here loved

  • Laura
    United States of America United States of America
    Tha place is very easy to check in , facilities we amazing mostly the rooftop. Very convenient location with supermarket under the hotel.. staff very friendly and helpful
  • Christopher
    United States of America United States of America
    The hotel of conveniently located and the amenities were clean and new. In addition, the staff was very friendly and accommodating. From our front desk receptionist’s willingness to allow us to check in early to Juan treating us so kindly at the...
  • Alberto
    United States of America United States of America
    The location was perfect, just a few minutes’ walk from 5th Avenue. The hotel feels brand new, and the staff was fantastic. The food was outstanding, cleanliness was definitely a highlight, and parking was included, which was very convenient....
  • Dayana
    United States of America United States of America
    I LOVED staying here, we were there for a week and the highlight of each day was the breakfast. We weren’t sure whether to include the breakfast or not but we are SO glad we did. Everything was so delicious. Rooms were clean and spacious. Pools...
  • John
    United States of America United States of America
    breakfast was good but basic. I had two eggs and toast. The pastries looked small and dry so I didn't have any. I didn't see any salsa for the eggs.
  • Iris
    United States of America United States of America
    the location, close to 5 Avenida and the rooftop pool
  • Gutiérrez
    United States of America United States of America
    It looks amazing such a good vibe. Family of 10 we all loved it and planning to go back to the same hotel!! Nice decoration beds tooo comfortable, I didn’t want to get up. Rooms were overbook and we got upgraded. Best vacations ever. Restaurants...
  • Douglas
    Brazil Brazil
    Great location, amazing staff, easy to check in, fantastic rooftop pool and bar
  • J
    Puerto Rico Puerto Rico
    The location was great! Shout out to Alma at the front desk. She was very helpful and always had a smile. They do have a small office for the theme parks if you like to purchase any theme parks entry.
  • Geivin
    Costa Rica Costa Rica
    Excellent location and beautiful swimming pool area.

Hotel area info

Restaurants
1 Restaurant On Site

  • Nook
    • Open for
      Breakfast • Dinner
    • Ambience
      Modern

Amenities of Aloft Playa del Carmen
Great facilities! Review score, 9.2

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Parking on site
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Towels/Sheets (extra fee)
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens

View

  • Inner courtyard view
  • View

Outdoors

  • Outdoor furniture
  • Terrace

Kitchen

  • Coffee machine
  • Refrigerator

Room Amenities

  • Socket near the bed

Pets
Pets are allowed. Charges may apply.

Activities

  • Bicycle rental
    Additional charge
  • Live sports events (broadcast)
  • Live music/Performance
    Additional charge
  • Temporary art galleries
  • Pool table

Living Area

  • Sofa

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Snack bar
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Public parking is available on site (reservation is not needed) and costs $10 per day.

  • Electric vehicle charging station

Front Desk Services

  • Invoice provided
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Board games/Puzzles

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Carbon monoxide detector
  • Convenience store on site
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Private entrance
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool bar

Spa

  • Kids' pool
  • Fitness
  • Beach chairs/Loungers
  • Fitness center

Languages Spoken

  • English
  • Spanish

House rules
Aloft Playa del Carmen takes special requests – add in the next step!

Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardJCBDiscoverCash

FAQs about Aloft Playa del Carmen

  • Guests staying at Aloft Playa del Carmen can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet
  • The prices at Aloft Playa del Carmen may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The nearest beach is 1,800 feet from Aloft Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Aloft Playa del Carmen is 0.7 miles from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Aloft Playa del Carmen include:

    • Double
    • Suite
  • Check-in at Aloft Playa del Carmen is from 3:00 PM, and check-out is until 12:00 PM.

  • Aloft Playa del Carmen offers the following activities/services (charges may apply):

    • Fitness center
    • Pool table
    • Live music/Performance
    • Bicycle rental
    • Temporary art galleries
    • Swimming pool
    • Live sports events (broadcast)
    • Fitness
  • Aloft Playa del Carmen has 1 restaurant:

    • Nook