Get the celebrity treatment with world-class service at Grand Hyatt Macau

Only a 5-minute drive from Macau Airport, the Grand Hyatt Macau offers large rooms, an outdoor pool and a 24-hour fitness centre. It features a spa and free Wi-Fi. The modern rooms at the Macau Grand Hyatt come with city or river views. They are fitted with a 42-inch flat-screen TV and spacious twin basin bathrooms with a rainshower. Guests can stroll in the outdoor garden, enjoy a treatment at Isala Spa, or relax in the steam room or bubble bath. The Grand Hyatt offers private pool-side huts. Grand Macau Hyatt features 5 restaurants, a bar and a lounge. The Beijing Kitchen serves Northern Chinese specialities, while Mezza9 offers Macanese dishes. The Grand Hyatt Macau is a 5-minute drive from the Taipa Ferry Terminals. The free City of Dreams shuttle service drives between the airport, the ferry terminals and the hotel.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Grand Hyatt
Hotel chain/brand
Grand Hyatt

Property highlights

Top location: Highly rated by recent guests (8.9)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.0
Facilities
8.8
Cleanliness
9.0
Comfort
9.0
Value for money
8.3
Location
8.9
Free WiFi
9.2

Select topics to read reviews:

Guests who stayed here loved

  • Koon
    Singapore Singapore
    The service and attitude of the chief concierge Sammy Chan were excellent. His team works closely under Him.
  • Koon
    Singapore Singapore
    The chief concierge Sammy Chan was excelled. Very helpful, effective and efficient. His team works closely with each other under gis leadership. We are impressed
  • Coka
    Malaysia Malaysia
    Free musical fountain view.100steps to Wynn Palace gondola ride. Just walk cross the road. Free shuttle from Taipa ferry terminal to City of Dreams. Connecting to Grand Hyatt hotel. Extremely convenient! Save money for transport. Clean and hot...
  • Edmen
    Hong Kong Hong Kong
    clean, great location and well decorated. the receptionist (i think her name is Hattie) check us in is really friendly and hrlpful!
  • Sheilly
    United Kingdom United Kingdom
    Location and hotel was amazing. The staff were also lovely, particular Kent who helped us check in - he went above and beyond and we felt very welcomed!
  • Gilles
    Brazil Brazil
    This hotel was amazing, breakfast was perfect in so many different aspects. There is nothing to complain about anything.
  • Sonia
    United Kingdom United Kingdom
    I would like to make mention of several of your staff who went out of their way to welcome us and help us: at concierge I would like to highly commend Sigit and Benjamin. They helped us with a seamless check in and provided us with support and...
  • 1
    1180ash
    Australia Australia
    Rooms and large and comfortable. The Location is very good with great access to other Casinos on the strip. A great place to visit and relax is the Lobby Lounge. very well priced and happy hour from 5.30 to 730. Great selection at breakfast and...
  • S
    Sarah
    Canada Canada
    Staff provided excellent service. Especially Jemil was very helpful.
  • Mubarak
    Kuwait Kuwait
    I would like to thank Nikko at the reception for his exceptional service.

Hotel surroundings

Restaurants
3 restaurants on site

  • Beijing Kitchen
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free
  • Lobby Lounge
    • Cuisine
      International
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegan
  • mezza9 Macau
    • Cuisine
      Seafood • International
    • Open for
      Dinner
    • Ambiance
      Family friendly • Modern

Facilities of Grand Hyatt Macau
Great facilities! Review score, 8.8

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Airport shuttle (free)
  • Non-smoking rooms
  • Fitness centre
  • Spa and wellness centre
  • Free parking
  • Bar

Bathroom

  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Bedroom

  • Alarm clock

Outdoors

  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • Terrace

Activities

  • Bicycle rental
    Additional charge
  • Tennis equipment
    Additional charge
  • Kids' club
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Casino
  • Tennis court
    Additional charge

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Cable channels
  • Video
  • Radio
  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is needed).

  • Valet parking
  • Parking garage

Reception services

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Strollers
  • Indoor play area

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Wake-up service
  • Heating
  • Car hire
  • Laptop safe
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service

Accessibility

  • Emergency cord in bathroom
  • Toilet with grab rails
  • Wheelchair accessible

Outdoor swimming pool

  • Open all year

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness
  • Full body massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body treatments
  • Hair treatments
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre

Languages spoken

  • Mandarin
  • English
  • Cantonese

House rules
Grand Hyatt Macau takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of HK$ 3,000 is required on arrival. That's about £312. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 12 years
Extra bed upon request
Free
13+ years
Extra bed upon request
HK$ 400 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Only the rooms mentioned below room types can accommodate 1 extra bed upon request:

- Grand Suite

- Grand Suite with 2 Double Beds

Tennis court will be closed from February 6 to March 10 for renovation and toddler pool will be closed during this period.

A damage deposit of HK$ 3,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Grand Hyatt Macau

  • Grand Hyatt Macau is 3.1 miles from the centre of Macau. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Grand Hyatt Macau include:

    • Triple
    • Suite
  • Grand Hyatt Macau offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Massage
    • Tennis court
    • Casino
    • Kids' club
    • Bicycle rental
    • Personal trainer
    • Swimming Pool
    • Fitness/spa locker rooms
    • Tennis equipment
    • Beauty Services
    • Facial treatments
    • Hair treatments
    • Body treatments
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Full body massage
    • Fitness
    • Nightclub/DJ
  • Guests staying at Grand Hyatt Macau can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Continental
  • Check-in at Grand Hyatt Macau is from 15:00, and check-out is until 11:00.

  • Yes, Grand Hyatt Macau is popular with guests booking family stays.

  • Grand Hyatt Macau has 3 restaurants:

    • Beijing Kitchen
    • mezza9 Macau
    • Lobby Lounge
  • The prices at Grand Hyatt Macau may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Grand Hyatt Macau on this page.