Please note that arrivals after 09:00 p.m are not advisable due to animals roaming around and low visibility.

Please present the same credit card used to guarantee your booking when checking in / making payment at the resort.

If you are making payment using another card holder's credit card, kindly provide the following to the resort prior to your arrival:

1) Authorization letter with card holder's signature

2) Copy of the card holder's card (front and back of card with card holder's signature)

3) Copy of the card holder’s passport or driver’s license

Please note that the resort may contact the cardholder for verification purposes.

Please note all cancelations will be charged inclusive of taxes.

Guests are requested to note:

Block 01 of the Yala National Park will be closed for two months starting from 1st of September to the 31st of October 2018, however, Block 5 of the National Park will still be made open for safaris.

During this period, guests can also visit the following National Parks with a similar biodiversity:

1. Lunugamwehera ( Located 39 mi away 100 minutes drive from the hotel)

2. Bundala (Located 12 mi away 30 minutes drive from the hotel.)

3. Udawalawe (Located 55 mi away 120 minutes drive from the hotel)

In addition, the property will continue Night Safaris, Night walks, Nature walks, Visits to the Fishing Village, Visits to Chenas and Kirinda. This can be arranged by the hotel at an additional cost.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Cinnamon Wild Yala of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).