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Located in Hakuba, 5.9 miles from Tsugaike Kogen Ski Area, White Horse Hotel provides accommodations with a garden, free private parking, a restaurant and a bar. Featuring a concierge service, this property also provides guests with a playground. Providing free WiFi throughout the property, the non-smoking hotel features a hot tub and evening entertainment. Selected rooms here will provide you with a kitchen with a fridge, an oven and a microwave. At the hotel guests are welcome to use a hot spring bath. The area is popular for hiking and skiing, and bike rental is available at this 3-star hotel. Nagano Station is 27 miles from White Horse Hotel, while Zenkoji Temple is 28 miles away. Matsumoto Airport is 41 miles from the property.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Hakuba, this hotel has an excellent location score of 9.4

Free private parking available at the hotel

Public Bath, ​Hot spring bath


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Availability

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Room Type
Number of guests
 
2 twin beds
1 queen bed
3 twin beds
Bedroom 1
1 full bed
Bedroom 2
2 twin beds
and
2 bunk beds
Living room
1 sofa bed
2 twin beds
and
2 bunk beds
Bedroom 1
2 twin beds
and
2 bunk beds
Bedroom 2
2 twin beds
Bedroom 3
2 twin beds
Bedroom 1
2 twin beds
Bedroom 2
1 queen bed
Bedroom 3
1 queen bed
Bedroom 4
1 queen bed
Bedroom 5
2 bunk beds
and
1 queen bed
Bedroom 6
2 twin beds
and
1 queen bed
Bedroom 7
2 twin beds
Bedroom 8
2 twin beds
and
2 bunk beds
Bedroom 9
1 queen bed
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Guest reviews

Categories:

Staff
9.4
Facilities
9.0
Cleanliness
9.4
Comfort
9.4
Value for money
9.0
Location
9.4

Select topics to read reviews:

Guests who stayed here loved

  • Isabelle
    the United Kingdom the United Kingdom
    Excellent hotel, great rooms, and a great restaurant and bar.
  • Alyssa
    Australia Australia
    Great place! Tony and his staff made our whole stay fantastic. They were really accommodating with shuttling us to and from the mountains as well as train station and gave us excellent advice every day for the best places to ski considering the...
  • Gareth
    Australia Australia
    So close to Echoland shops and restaurants and just minutes away from the slopes
  • Geoff
    Australia Australia
    Very friendly service. all were eager to help and were well informed about local conditions, the best places to snowboard on any give. day.
  • Masatsugu
    Japan Japan
    部屋は広く清潔で快適。レストランは窓が大きく、森の中にいるようで最高。子供の遊び部屋の他、ホテルの目の前にちょっとした公園があり(ホテルの敷地内だそう!)子供たちも大満足。歩いて行けるところに飲食店も多く便利。オーナー家族は皆感じ良く、程よい距離感で楽しく過ごせました。

Hotel area info

Restaurants
1 Restaurant On Site

  • Mr Miyagi's
    • Cuisine
      American • Japanese • Spanish • European
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of White Horse Hotel
Great facilities! Review score, 9

Most popular amenities

  • Free parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Skiing
  • Restaurant
  • Hot spring bath
  • Bar
  • Breakfast

Outdoors

  • BBQ facilities
  • Garden

Ski

  • Ski school
    Additional charge
  • Ski storage

Activities

  • Bicycle rental
    Additional charge
  • Happy hour
    Additional charge
  • Evening entertainment
  • Entertainment staff
  • Hiking
  • Playground
  • Skiing
  • Fishing

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking
  • Accessible parking

Front Desk Services

  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out

Entertainment & Family Services

  • Strollers
  • Baby safety gates
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry

Business Facilities

  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Packed lunches
  • Family rooms
  • Non-smoking rooms

Spa

  • Personal trainer
  • Public Bath
  • Hot spring bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge

Languages Spoken

  • English
  • Japanese

House rules
White Horse Hotel takes special requests – add in the next step!

Check-in
From 2:00 PM to 11:30 PM
Check-out
From 5:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 15 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
¥9,000 per child, per night
Crib upon request
Free
4 - 15 years
Extra bed upon request
¥9,000 per child, per night
16+ years
Extra bed upon request
¥14,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print
Must-know information for guests at this property

Please note that guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

To use the hotel's free shuttle from JR Hakuba Train Station, please make a reservation at least 1 day in advance.

FAQs about White Horse Hotel

  • White Horse Hotel offers the following activities/services (charges may apply):

    • Hot tub/Jacuzzi
    • Massage
    • Hiking
    • Playground
    • Skiing
    • Fishing
    • Evening entertainment
    • Entertainment staff
    • Happy hour
    • Bicycle rental
    • Personal trainer
    • Public Bath
    • Hot spring bath
  • Room options at White Horse Hotel include:

    • Twin
    • Double
    • Triple
    • Suite
    • Quad
    • Vacation Home
    • Villa
  • White Horse Hotel has 1 restaurant:

    • Mr Miyagi's
  • Check-in at White Horse Hotel is from 2:00 PM, and check-out is until 10:00 AM.

  • Yes, White Horse Hotel is popular with guests booking family stays.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at White Horse Hotel on this page.

  • The prices at White Horse Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • White Horse Hotel is 1.3 miles from the center of Hakuba. All distances are measured in straight lines. Actual travel distances may vary.