Located in the city centre, Tsuruya Ryokan boasts chic guest rooms with antique furniture. It features large public baths, and free Wi-Fi is provided throughout the property. Each room comes with a historic ambience with comfortable warm colours, and fitted with a flat-screen TV, an air purifier and a personal safe. Some rooms have tatami (woven-straw) flooring and traditional futon bedding. Guests at Ryokan Tsuruya can enjoy thorough in-room massages at an extra charge (reservation needed), or relax in the spacious baths. Coin launderette and souvenir shop are available on site. Guests’ luggage can be left at the front desk for free after checking out. Traditional Japanese meals are offered for dinner in the elegant dining room. A breakfast buffet features both Western and Japanese dishes. The ryokan is a 5-minute drive from JR Karuizawa Shinkansen (bullet train) Station. St.Paulo Catholic Church is a 5-minute walk away, while Karuizawa Outlet Shopping Plaza is a 7-minute drive from the property.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.0)

Free private parking available on-site


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
5 futon beds
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Guest reviews

Categories:

Staff
9.4
Facilities
8.5
Cleanliness
8.9
Comfort
9.0
Value for money
8.0
Location
9.0
Free WiFi
6.8
Low score for Karuizawa
Select topics to read reviews:

Guests who stayed here loved

  • Janka
    United Kingdom United Kingdom
    Everything was good. The location was ideal for us as we were walking the Nakasendo trail. The staff was very nice and welcoming.
  • Katherine
    Australia Australia
    Feeling of nostalgia. History of place. Old place with 1920’s retro feel, eclectic mix of decor.
  • Lynne
    Australia Australia
    Friendly staff, cute room and delicious traditional dinner.
  • Adhita
    Indonesia Indonesia
    the dinner was superb; all the staffs were very helpful eventhough not all of them can speak English breakfast was excellent room was very clean, eventhough I am not used to sleep on a futon bed the soba tea and the snack in the room were very...
  • Filippo
    Italy Italy
    Great dinner and breakfast, and extremely fairly priced! Kind, attentive staff, and nice little onsen to relax at the end of the day. The futons were also very very comfortable
  • Ellen
    Singapore Singapore
    It is along the shopping street. Extremely convenient. There are 2 bakeries down the road, easy to get breakfast
  • W
    Wesley
    Singapore Singapore
    Excellent excellent. Thank you so much to the ryokan manager for making our stay so enjoyable.
  • David
    Australia Australia
    Staff so helpful and kind. . Brilliant dinners. Firm beds. Onsen bath . Overall ambience.
  • Consuela
    Japan Japan
    Everything - super convenient location next to a shopping street, and close to other sightseeing spots by car. Clean, nice indoor onsen and hearty breakfast.
  • Kenta
    Australia Australia
    Fantastic indoor onsen included in the ryokan. The whole atmosphere of the ryokan is fantastic, with a mini aquarium near the stairs, a stunning garden in the hallways leading to the onsen.

Property surroundings

Facilities of Tsuruya Ryokan
Great facilities! Review score, 8.5

Most popular facilities
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Free WiFi
Bathroom
  • Private bathroom
Outdoors
  • Garden
Activities
  • Hiking
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Services
    • Vending machine (drinks)
    • Luggage storage
    • Laundry
      Additional charge
    Safety & security
    • Safety deposit box
    General
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Family rooms
    • Non-smoking rooms
    Wellness
    • Massage
    Languages spoken
    • English
    • Japanese

    House rules
    Tsuruya Ryokan takes special requests - add in the next step!

    Check-in
    From 15:00 to 17:00
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    Until 11:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 13 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardJCBNICOSCash
    Smoking
    Smoking is not allowed.
    Parties
    Parties/events are not allowed
    Quiet hours
    Guests must be quiet between 20:00 and 08:00.

    The fine print
    Need-to-know information for guests at this property

    If you are arriving after 20:00, please inform the property in advance. If the property is not informed, you may not be able to check in.

    Please inform Tsuruya Ryokan in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Guests must check in by 18:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

    This property will not accommodate hen, stag or similar parties.

    Quiet hours are between 20:00:00 and 08:00:00.

    FAQs about Tsuruya Ryokan

    • Guests staying at Tsuruya Ryokan can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

      Breakfast option(s) include:

      • À la carte
    • Room options at Tsuruya Ryokan include:

      • Quadruple
      • Triple
      • Twin
      • Family
    • Tsuruya Ryokan offers the following activities / services (charges may apply):

      • Massage
      • Hiking
    • Check-in at Tsuruya Ryokan is from 15:00, and check-out is until 11:00.

    • Yes, Tsuruya Ryokan is popular with guests booking family stays.

    • The prices at Tsuruya Ryokan may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Tsuruya Ryokan is 1.2 miles from the centre of Karuizawa. All distances are measured in straight lines. Actual travel distances may vary.