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Get the celebrity treatment with world-class service at The Kahala Hotel & Resort Yokohama

Ideally located in Yokohama, The Kahala Hotel & Resort Yokohama, open from September 2020, offers lavishly-decorated air-conditioned rooms, a restaurant, free WiFi and a bar. This non-smoking 5-star modern hotel offers a 24-hour front desk, shops onsite, spa and fitness facilities for the guest's comfort. At The Kahala Hotel & Resort Yokohama all stylish rooms are fitted with a flat-screen TV. The en suite bathroom offers both bath and shower with free toiletries. Popular points of interest near the accommodation include Pacifico Yokohama, Cupnoodles Museum and Yokohama Museum. The nearest airport is Tokyo Haneda International, 32 km from The Kahala Hotel & Resort Yokohama, and the property offers a paid airport shuttle service. Business hour is normally from 6 am but due to in-house spa maintenance, business hours will change from 9am on May 21st and 22nd in 2024. Due to the Yokohama Marathon 2024, traffic restriction is expected on Sunday Oct 27th from 4:00am to 4:30pm on highways and roads in Yokohama City. We strongly recommend visitors to use the public railway as it is less likely to be affected by the restriction.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

Private parking at the hotel

Public Bath


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.4
Facilities
9.5
Cleanliness
9.6
Comfort
9.7
Value for money
8.1
Location
8.4
Free WiFi
9.1
High score for Yokohama
Select topics to read reviews:

Guests who stayed here loved

  • Hidenobu
    Austria Austria
    Big hotel with many attractions like swimming pool and small public bath. Staff is educated very well. They communicate with microphone or something that they share where we should go to or try to maximise the utilisation. Small public bath warmed...
  • Melinda
    United Kingdom United Kingdom
    Stunning property. Rooms were huge and spa was amazing. Food in the restaurants was absolutely delicious.
  • Gustav
    Germany Germany
    Indeed an outstanding hotel, especially the strong services orientation.
  • Rebecca
    Australia Australia
    Beautiful, large room with lots of amenities and very comfortable bed. Spotlessly clean hotel with great staff and breakfast.
  • John
    Australia Australia
    Everything the staff were very friendly and helpful it was a great experience
  • Kristian
    Australia Australia
    Very friendly staff. Good view from our room that was on the 11th floor. Breakfast buffet was worth the price.
  • An
    Australia Australia
    The hotel room is huge by Japanese hotel standards
  • Peter
    Guernsey Guernsey
    Great staff. Good buffet breakfast. Large comfy room. Friendly toilet.
  • Volkanovska
    North Macedonia North Macedonia
    I loved it, staff working there was just super profesional, nice and treating guests with so much care
  • Josef
    Czech Republic Czech Republic
    This well situated hotel near the convention center is moder, new and well cleaned property. The check in was very personalized and all staff is very professional. The receptionist escorted us to the room, showed us all possibilities and services....

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Is tattooed person ok to use the pool? And is it available now as covid restrictions are applied for some places.

    We are afraid to say that a tattoed person is prohibited.
    Answered on 9 October 2023
  • Does this room has a full harbor view? Are we able to see the fireworks from the room?

    Warm greetings from The Kahala Hotel & Resort Yokohama. I'm afraid The Kahala Grand Harbor View Room is not available to see full harbor view. You cou..
    Answered on 15 July 2022
  • Hi, how much is the additional charge to use the sauna, spa and pool?

    Spa usage fee is 3,300 yen include tax. A separate service charge of 15% will be charged. Only hotel guests can use it, and it can be used as many ti..
    Answered on 5 December 2022
  • Is the swimming pool accessible / available to children?

    Children may use the pool from check-in for a fee of 3,795 yen, accompanied by a parent or guardian, but children may only use the pool until 17:00, w..
    Answered on 27 July 2023
  • Can the room windows be opened for fresh air?

    Dear Sir/Madam Unfortunately, the windows in our rooms cannot be opened, so you cannot replace the air with outside air. But we have air purifiers in..
    Answered on 28 October 2024
  • Hi do you have a luggage storage and free shuttle to Narita?

    If you arrive early on the day of check-in, we will keep your luggage and also keep your luggage after check-out until the end of the day. There is no..
    Answered on 13 February 2024
  • Still looking?

Hotel surroundings

Restaurants
2 restaurants on site

  • OZIO
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern
  • Japanese Restaurant
    • Cuisine
      Japanese
    • Open for
      Dinner
    • Ambiance
      Modern

Facilities of The Kahala Hotel & Resort Yokohama
Great facilities! Review score, 9.5

Most popular facilities
  • Indoor swimming pool
  • Non-smoking rooms
  • Private parking
  • Free WiFi
  • Airport shuttle
  • 2 restaurants
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 2 metres)
View
  • View
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Tour or class about local culture
    Additional charge
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs ¥4,000 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Carpeted
  • Lift
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Additional charge
  • Open all year
  • Adult only
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Spa lounge/relaxation area
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Public Bath
    Additional charge
  • Hot tub/Jacuzzi
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
    Additional charge
  • Sauna
    Additional charge
Languages spoken
  • German
  • English
  • French
  • Japanese
  • Russian
  • Chinese

House rules
The Kahala Hotel & Resort Yokohama takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
¥12,650 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
¥12,650 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print
Need-to-know information for guests at this property

Please inform The Kahala Hotel & Resort Yokohama in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

While this property offers long stays beyond one month, Booking.com is not offering a lease to a guest. Accordingly, all guests who will participate in this offering will not have any rights or interests as lessee for the offered property but should remain subject to applicable hotel stay/lodging terms and conditions.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about The Kahala Hotel & Resort Yokohama

  • Yes, The Kahala Hotel & Resort Yokohama is popular with guests booking family stays.

  • The prices at The Kahala Hotel & Resort Yokohama may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The Kahala Hotel & Resort Yokohama offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Beauty Services
    • Fitness/spa locker rooms
    • Spa lounge/relaxation area
    • Public Bath
    • Body treatments
    • Tour or class about local culture
    • Fitness
    • Swimming Pool
    • Facial treatments
    • Spa facilities
  • Check-in at The Kahala Hotel & Resort Yokohama is from 15:00, and check-out is until 12:00.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at The Kahala Hotel & Resort Yokohama on this page.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at The Kahala Hotel & Resort Yokohama include:

    • Double
    • Twin
    • Suite
    • Triple
  • The Kahala Hotel & Resort Yokohama is 1.3 miles from the centre of Yokohama. All distances are measured in straight lines. Actual travel distances may vary.

  • The Kahala Hotel & Resort Yokohama has 2 restaurants:

    • OZIO
    • Japanese Restaurant